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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 56 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers have good things to say about the HyperDrive Next 11 Port USB-C Hub's versatility, sleek design, and ease of use. It offers a variety of charging stations and is sturdy. However, some customers have concerns about its compatibility with certain devices, the heat it generates, and its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 56 reviews
  • Rated 2 out of 5 stars

    Pass through USB-C power is non-existent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If all you are looking for is a multiport dock that allows you to hook up multiple devices, then this would probably qualify as a 5-star review. That is not all that I was looking for though. It claims to have a USB-C 140W PD 3.1 port. Maybe I got unlucky and got a dud, I don't know, but the pass through power is almost non-existent. I had plugged my USB-C power into the PD port of the hub while at work the other day, thinking I was charging. By 11:00 my laptop warned me it was going into low power mode and it was at 2%. I have a USB multimeter so I tested it out. When I placed the multimeter between the power source and my USB-C cable and then ran it directly to my laptop you can see I was showing 4.9V and 1.4A. Next, I plugged the USB-C cable into the Hyper hub's PD port, then plugged the port into my laptop. This time, roughly the same 4.97V, but the current was cut to almost a third, 0.5A. Third test, I moved the multimeter to the laptop. So it went power adapter to USB-C cable to Hyper PD port to the multimeter. That's where the real breakdown shows, 4.9V but only 0.03A. So I'm getting roughly 2% of the current through the hub that I did when I removed the hub. So, if you plan on charging your device through the hub you'll need to find a different product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Ports

    Rated 4 out of 5 stars

    HyperDrive Next 11 Port USB-C Hub dual 4K HDMI

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hub works great.. easy set-up,pretty much plug and play. charging feature (140w claimed) will not keep up with HP Probook for a day's work, have to plug in power supply. Not a big deal for me. Just saying....lots of ports, which is nice

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Nice but gets a bit warm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but my only concern is how hot it gets compared to another one that I have. Other than that, it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 4 out of 5 stars

    Connect 2 monitors

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to connect my 2 desktop monitors and devices to my new Laptop being used for a desktop computer. Only wish it was a thunderbolt connection. But it works great.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great For Dual Monitor on MacBook Air M2

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product once you get it up and running. Initial issues getting product setup. Had to download the software from the website and remove and download again after updating to the newest MacOS. Website and videos produced by the company weren’t much aid in helping and it was trial and error until it worked. It was a necessary purchase for me and it does what I need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Hyperdrive port hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this as a dock for a Samsung laptop. Only need to connect 1 cable when using dual monitors and sound system. Works Great gets a little warm but most of them do otherwise would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Steam Deck Dock + MacBook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it with my MacBook and also a dock for my steam deck. It gets a little warm but it seems to work well, very plug and play. Stays plugged in nicely as well.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 4 out of 5 stars

    Overall, pretty good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it works well. The only issue I've had is the loud buzzing it makes while using the USB C passthrough for charging my laptop. Personally, if I had known, I would have tried to find something else because I work in a quiet office.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good. Comparable to other products.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Works as intended. Comparable to other products you can find on Amazon for a bit cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Ports, Size

    Rated 5 out of 5 stars

    Great Hub!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd hub I purchased and what a dream - plugged it in an it just worked! I needed 2 monitor ports and this was perfect. Its also small and compact. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ports

    Rated 5 out of 5 stars

    Dual monitor connect connectivity and 11 ultra fas

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this port, and it has so many uses. I love an all in one unit highly recommend and I love that I got it on the open box by.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Usb-c

    Rated 5 out of 5 stars

    Great product, perfect size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, looks solid and professional and has all the right port options to bring your devices together

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    "Okay" but can do better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I searched for a dock and landed on this hub. The price for the hub was better than the dock, however, was somewhat disappointed in that the cords plug in on both sides and was difficult to keep on the desk since it's so lightweight. The hub is too lightweight and couldn't be stored in my laptop stand to organize the desktop better with the dual sided plug in. Recommend a dock/docking station with cords plugging in on one side instead. Otherwise works fine and accomplishes the goal of easier connectivity. Can do better than this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I'm happy with Hyper drive hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hyper drive hub 11 port works very well maybe a little slow, but i'm happy with it, I don't know if I would buy again, I would perfer buy something higher grade

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Made My Life Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. It's sturdy and easy to use. The device is slim and not bulky

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a great product. Multifunctional, sleek design, easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Travel dock performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The travel doc has the ports to support my needs, but the unit does heat up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It preformed what I needed it to and proves its worth.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 4 out of 5 stars

    Good One, get one .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An exceptional product, does its job as advertised I would recommend it to anyone who asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how sleek the design is and ease of it is. The only problem was if i need to plug 2 display monitors to my laptop. It needs more power so it can turn on normally.

    I would recommend this to a friend
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