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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 908 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the Cloud Alpha S headset's superior sound quality and comfortable design as major strengths, with many praising the immersive audio experience and lightweight feel. Positive feedback also highlights the adjustable bass and good value for the price. However, some users mention that the volume could be improved and that the cord length may be insufficient depending on the setup. The detachable microphone is another feature that receives mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 908 reviews
  • Pros mentioned:
    Comfort, Price

    Rated 3 out of 5 stars

    Good gaming headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is a decent price and easy to setup and use. great for gaming & comfortable to wear for long periods of time. Decent value for the money. Ear cushions Didn’t last

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort

    Rated 5 out of 5 stars

    Amazing headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hyper X does it the best they’re really comfortable and really loud when you crank up the volume. They have bass sliders on the slide to increase or decrease bass. Really recommend this headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still use this. 3 years later and it’s good. Nothing wrong with them

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    HyperX Gaming Headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always loved hyperX Headsets. I find them to be the most comfortable out of your typical “budget” gaming headsets. I’ve owned 3 over the past 8 years, and not because 2 have broken; I was just trying different models, wired and wireless. I love them all, and still have them all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this with a PS4. My daughter is the primary user. Sound quality is good. It does not rival a high end pair of headphones, but also costs a lot less. I am considering buying another pair for my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heard good things about HyperX so I bought these on sale. They work great and I'm glad I purchased them. They are light and I don't mind wearing them for hours on end.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good Sound and Comfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't consider myself an audiophile but the music quality seems pretty decent. The surround is nice in games and the headphone is incredibly comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I haven't seen my nephew in a while

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my nephew needed new headphones for gaming because his mom bring on this old ones, this was the first one he showed us. He already knew what he wanted, now usually I still research until I make up my mind, but it was clear these were the ones he wanted. I guess it was a good purchase because they came in, he put them on, and I haven't seen him since, except for food breaks. It must have great nice cancellation because he can't hear us until we're right there in front of him.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality

    Rated 5 out of 5 stars

    Super Sound and Comfort

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable and great sound. Removable mic is great too if you're using them to watch content and don't wan the boom in your way. Nice braided cables and useful in-line controller I keep clipped to my desk pad. 7.1 surround adds a lot of depth to the sound. Watch for it to go on sale....great pickup for around $100

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned this headset for a year and a half and have been very pleased with it. Use it for gaming and watching videos; sound quality is great. Cable length is very long so its very forgiving if you need to move around a bit.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best headphone I've had!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these for a little over 8 months now and originally I had the sister headphones (HyperX Cloud II's), which lasted 4 years before the wire connection from the earcup separated from the mobo. Anyways, after doing some digging, I found that these would be my next purchase for their almost similar design except with the benefit of base and a better over-all sound quality. To be frank they are worth the money, the base is respectful and the sound quality overall is clean! I will say one of the most important factors in my decision was the actual cord going into the headphones. This has a detachable cord so the wire itself isn't directly connected to the mobo making it sooo much better for long-term use. I expect them to hold up for a longer time, and are WELL worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bass. Good sound quality. It's durable. I used to have 50 dollar turtle beach headphones and after like 3 or 4 years the mic broke on it so I bought these. I liked the turtle beaches but this is just better. It's more comfortable, gets louder, sounds better for everyone else as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gaming headset.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had originally purchased the hyper Cloud Core X Series and eventually after 4 years they were out. This was the next step as it has 7.1 surround sound built in and so far it is proven great. The extra ear cups are huge plus as that seems to be the only thing that wears out in this headset. Also the 7.1 surround sound is great and having the ability to balance my game chat and the music volume from the game is huge when you're playing games like Tarkov amd Cod.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good for the long term

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for 3 years now. Still love it. Use it for my PC. Great noise cancelation. Clear sound and has a long cord for ps5 and xbox use. It also had a detachable mic if you use a separate mic.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best Headset!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most incredible, and affordable headset I ever bought!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used them for two weeks now, great sound, and very very comfortable, comes with fabric pads to replace leather if you sweat to easily. Adjustable bass is great. I’d talk about the microphone but I currently have them run into its own mixer with an external microphone. Over all build quality is quite solid

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality

    Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great comfort for hours and they sound great. Microphone also sounds great. Detachable cord and mic is awesome for longevity. Overall very pleased also work well with glasses. My last pair use to leave my ears throbbing after a few hours because it wasn’t cushioned enough. Can’t go wrong with these.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Sound Quality for an Amazing Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite pairs of headphone for EVERYTHING. The sound of these rival some Sennheisers that were double price while also being a lot more comfortable. The bass is pretty good too, and the mesh ear cups are a game changer for longer wears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Super clear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than any other headset I’ve ever purchased and I like the color and comfort

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Cord length

    Rated 5 out of 5 stars

    The bass sliders are NOT a gimmick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reading reviews saying the bass adjustment sliders are a gimmick. That is completely wrong. You can definitely hear a difference between sealed, medium and max bass. Sealed is very little bass so it's nice to have the option. HyperX sound quality is on par with the red alphas. Build quality is solid as expected. The stock ear cushions (both the PU leather and softweave pads) are slightly thicker. The 3.5mm to 3.5mm cable is short for mobile use, and that can be a pro or con depending on who you are. It's not too short imo so you can use it with mobile devices no problem. It's short because it was made for the usb adapter, which is great itself. This headset shines when connected to a 3rd party amp as well. If you dont like the cable you can simply use a different 4-pole 3.5mm cable if you like! Having that option is awesome (I don't understand why any headset would have built-in / non-detachable cables in this world).

    I would recommend this to a friend
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