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Customer reviews

Rating 4.5 out of 5 stars with 2946 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Cloud Alpha Wired Stereo Gaming Headset's superior sound quality and comfortable design, frequently praising its lightweight feel and excellent fit. Many appreciate the headset's price point and the quality of its microphone. However, some users reported issues with the volume control and experienced echo during use. A few also noted compatibility problems with certain gaming consoles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,946 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Excellent value

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has good sound quality, and decent bass. I wouldn’t put it up there with my Beyerdynamic Custom Game, but for the price it’s an excellent value. Its big size makes it sitting over my ear comfortable, though I prefer velour over fake leather since it gets messy and peels over time leaving little black leather peels all over your ears. This is my second HyperX headset. I believe I had a Cloud 2 prior and kept it as a backup but I eventually gave it to my nephew when his Logitech broke. I would definitely venture into trying higher priced HyperX headsets just to see how much better it can get.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t usually write reviews, but I felt obligated for these pair of headphones. For those of you looking for a pair of good gaming headphones, know that the alphas deliver in both sound and comfort. I have tried two pairs prior to this; the Astro a40’s and a10’s. The Astro a40’s sounded great, and especially with the MixAmp, it is hard to beat. The headphones are a little on the heavy side, but for $250 it did not seem justifiable. I then looked at the a10’s since the amps are the same ones used on the a40’s. These headphones sounded great too. Good bass and makes it easy to gain awareness in your surroundings, especially for cod ww2 and bf1. However, the reason I ended up returning the alphas was both their large footprint and their being uncomfortable sitting on your head. The headphones were overall bulky and unnecessarily large. The foam piece on the very top of the headphone is very firm and very small, so the entire weight of the headphone is concentrated at that point, making the portion of your head that makes contact very hard uncomfortable. Honestly had to adjust the headphones every 10 min or so in order to continue playing due to lack of comfort. Now for the alphas; straight out of The box, these headphones felt premium. The headphones have brushed aluminum on the side plates, complete top leather finish and stitching, and leather ear cups. The leather and memory foam used in the ear cups makes the headphones so comfortable. They are as compact as can be, as they do have the dual chamber design. They look nice and feel very comfortable and can play for hours without any discomfort. The sound is also amazing. There is no distortion and footsteps and sounds in the background are very distinguishable, giving you an edge on the battlefield. This can also be played with everyday music, making this a very solid choice. I could not recommend these headphones more. $100 May seem like a lot, but it is an investment over other cheap headsets like afterglows, astro a10’s, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace 6 year old Turtle Beach headphones for my Xbox one. These headphones sound awesome. Just enough bass without being over powering. In general the sound is very balanced. Comfort wise, the headphones are very comfortable and can be worn for multiple hours without comfort issues. The only issue I’ve had, is if the headphone are plugged directly into my Xbox one controller, the sound volume is quite low. I have the Microsoft headphone controller adaptor, which plugs into the bottom controller and allows quick volume and mic mute. When I plug the headphones into the adaptor, then the volume is of a normal level. Other than that I highly recommended these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion it is an excelent product for the price, it fits perfectly, doesn't weight too much on my head and while gaming it has some very good quality that helps in games like cod

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Hands down best for the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 5 pairs of headphones until I finally landed on these. Choosing headphones is like buying a car...well, that's how it is for me anyway. I needed a pair of headphones that I could wear most of the day because I'm a Software Engineer and I'm on calls quite a bit. To be honest, I'm probably listening to music most of the day....(Don't tell). I wanted a pair of headphones that were comfy, had deep ear cups, soft pads, not too heavy, great call quality and mic quality, great sound quality for music, and I also wanted it to sound great if I used it for gaming...Basically I wanted it to be good for everything. I tried the wireless route for a while, but in my experience you always trade music quality for wireless connectivity, so I decided to go wired. This is my favorite pair of headphones I've ever had. I also hate the idea of spending $200+ on a a pair. If anything about a super expensive pair were to suck, it becomes intolerable for me because of how much I forked out. I hate that feeling. I got this pair on sale for $80. Even the $99 price is worth it. When listening to music, it's like all the instruments and vocals all have their own positioning so you can hear everything clearly, not compressed or anything. Great bass, mids, and highs. I love playing Rocket Leauge, and these fit the bill for that too. That game has never sounded so good. As far as call quality goes, I have had no complaints about my mic and I have no complaints about the audio. I have been made fun of for my big puff ball mic though....lol. I don't care. Worth it. Bottom line is, if you don't want to spend a ton of money, you don't have to. You can get a killer pair of headphones for $100. This set has my vote hands down. I almost want to buy more just in case they go away one day. Then I'd be set for years.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Bang for your buck!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the HyperX Cloud Alpha headset for a couple of weeks now, and overall, I’m really impressed. The sound quality is fantastic—crisp highs, solid mids, and the bass packs a punch without being overwhelming. It’s perfect for both gaming and listening to music. The build quality is also solid. The metal frame feels durable, and the ear cushions are super comfortable, even during long gaming sessions. The detachable mic is a nice feature, and the sound clarity when communicating is great, though it’s not as crisp as some higher-end mics out there. My only real complaint is the cable. It feels a bit stiff, and I wish it were braided for more durability. For the price, this headset delivers excellent performance and comfort. It’s not perfect, but it’s pretty close! 4/5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Great Headset!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the Alpha headset from the CloudX because my pet decided that the cord suddenly made a good chew toy. The Alpha is super comfortable- much like the CloudX was. Now to be honest, I pretty much only use this to play PUBG with my buddies and that’s it. So I don’t have much to compare the 2 headsets to. That being said, I can’t say that I notice a HUGE improvement in sound quality but I will say that it does seem a little more clear and the bass/ highs seem a little more focused and tighter. Also, the stereo sounds a bit wider and more detailed; so footsteps and surrounding gunshots are easier to pinpoint. All in all, if you’re not a huge gamer and/ or you’re not an audiophile and don’t need the absolute best sound quality, the CloudX would suit you just fine and you would save a little money by doing so. But if you want that little extra sound quality (and better looks in my opinion), then go for the Alpha! You can’t go wrong with either! The only gripe that I really have with this headset is the volume control doesn’t have any sort of orientation aids to help you distinguish what’s up and what’s down. So every time I go to adjust the volume, I usually end up turning the wheel the wrong way from what I want. Not a big deal but something that I feel could be improved on.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    Great stereo headphones for gaming!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones definitely get the job done. But I have to warn you...if your looking for surround sound bass bumping headphones, these are NOT it. They are not beats headphones where you can listen to music and feel movement. These headphones are designed for clarity. The headset combines a nice mix of low to medium bass where you can still hear footsteps and enemies talking. Great for modern warfare gaming but not for plugging into computer for music. If your looking for a simple GAMING headset then these will work great on budget. Granted if you want more sound control then you’ll have to shell out more money for the higher end version of these. Or use something like turtle beaches which I use for my console games only and not pc. I just wanted something average for pc and this works great. Despite being all plastic they are very durable. I haven’t had any issues and I don’t feel like the braided cable is going to short out. The custom bag that comes with the headphones is cheap but I’m not listening to the bag when I play so who cares. And when I stream I take the mouth mic off and use my yeti mic instead. Versatile I must say.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First thing first. They do not hurt your head after a few hour session. I’ve tried many other headsets and found that the sound is accurate, bass is very nice, and they are very comfortable on my head. The headphones will not break the bank and they do have a volume and mute button attached to the cable that plugs into you Xbox or other type of device.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second headset of this brand. Our first was a $40 (sale price) version they make which lasted an impressive 3 years with heavy use. We felt confident enough to buy a more expensive replacement. The comfort is incredible. Doesn't squeeze your head and feels light and easy. The sound is wonderful. We think the fixed mic position may eliminate a point a weakness. Very happy with this brand and this product in particular. If you can only afford their cheaper models, don't be sad tho. They will also serve you well. Happy gaming!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Price

    Rated 5 out of 5 stars

    I love this headset!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for a really good price and it is so comfortable. This is so much better then the turtle one that I own and it was double the price. My only complaint is that it is a little bit heavy, maybe my head is too big and my neck cant support it. Sounds quality is great and no complaints about the mic from my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    My sister loves it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister's helix (top) part of the ear is sensitive during long playtime. The headset is lightweight and the cups are very plush. The material used for the ear part was very smooth, almost silk-like, that it didnt irritate her skin. She was able to use it in a 4+ hour game session without any discomfort. The audio itself was loud enough for her. For PC and XboxOne, the mic quality was clear. [Please note, a 3.5mm audio adapter will be needed if the Xbox controller is old as this is not included in the package.] The receiving end did not hear the fan that was blowing near her, and her vocals were clear to them (including her munching on some grapes). This was a bit more than expected for the price I bought it for. I would definitely recommend this to anyone with sensitive ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headset!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first when I got this headset the sound was really low....Most people even leave bad reviews about this headset because of that... However it's not the headset that is low, it's your PC settings that change when you plug it in... just mess with your settings and it will sound perfect!!! It fits my big head perfectly, and it even fits a 10 year old kids head perfectly as well... It seems to work with everything I've plugged it into nicely so far and the sound is Awesome for everything I've used it on Music/Video's/Gaming. It's really durable as well... I fell asleep with it on and it was twisted up behind my head and kinda sideways and it never broke or even hurt it at all... I definitely recommend this headset to gamers!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Headset review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this headset. I was rocking a budget turtle beach headset for a full year and it was time for an upgrade. This headset has better audio quality, better durability, and the included splitter is a must have if you plan on using a mic and audio at the same time. The headset plugs right in to the splitter and you can use the audio and the mic ports on your pc. The only cons I have is that the splitter is a little to long, but I guess it was done for a reason, and the volume wheel is a little finicky. But overall, this is an excellent headset and would recommend to anyone looking for a gaming headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Compatibility, Echo

    Rated 3 out of 5 stars

    Xbox Party Chat ECHO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is mostly for Xbox. I got the headset, because I was looking for wired alternative when playing Blackout on Xbox. The headsets are very comfortable and the sound is good for pinpointing enemies on the game. The loudness is just right. Not too quiet compared to issues with different headsets in the market. The only issue that I had was ECHOING when playing with a party. I checked the party chat and I stayed quiet the whole time. When my party talked, my profile would still light up as if I am talking when I'm not. Of course, they mentioned the echo as well. I checked the connections many times and made sure that the cables were connected flushed ("gray shouldn't be showing"). Also, I followed required settings as far as lowering the game volume on the Xbox Audio settings one notch, and if doesn't work, lower it another notch. The thing about the is that the sounds become really quiet. For games where it requires you to be able to hear your opponents' movements, doing that is ineffective. Besides, it's just pointless. Not sure if it's actual Xbox issue or the headset, either way, I'm saying is that they're not compatible. However, if you are using this while playing on your own and not with a group, then this headset is sufficient. Multi console - I like that aspect of the headset. I tried it on PS4, Switch, and the headset delivered good sound. The only thing really is the Xbox issue I mentioned. It's important to me, since I play online on Xbox mostly. Regardless, I will still recommend this headset. Just be cautious about the echoing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 4 out of 5 stars

    Great headset for decent price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to purchase a headset for work at home usage as well as heavy gaming in free time. The headset build feels very premium, and the leather is soft touch and the overall headset frame fits well around my head. The headset is not very heavy and it feels comfortable for my neck even after a few hours. I felt that the headset sound quality was also good, and good mic quality as well. The only con I can think of is due to my personal attributes as I wear a very wide glasses frame so it causes a bit of discomfort around my ears and below my temples during long periods of use, however it was still usable. Definitely will need breaks to take off the headset and then reset the head position. Overall, a great headset but is a bit of a pain for glasses wearers.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Nice quality but not what I was looking for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, nice ear pads, low pressure on the head without feeling like they were going to fall off, the build of this headset feels quality. Nice sound with strong, clean bass. My problem with it is that it didn't have the soundstage I wanted to improve my online gameplay. I wanted not just to hear footsteps nearby but know direction and depth and I just didn't get that from these. Would be great for single player games I think. All of our ears are different though and if you decide these are the ones for you and you end up loving them it wouldn't shock me at all, an overall very nice set just not the ones I ended up with.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Headphones ever

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So it has been almost a year since I've had these Headphones. These have been the best headphones I have ever had I would 100% recommend, Although there are some cons, the pros overcome them. Pros: -Very Comfortable (I use them for around 5-9 hours a day, never get tired of them) -Great Sound -Mic is also a really good although there's one con about it -You can take these everywhere, and I love them for that. Cons: Only One -The Headphones have little holes on each cup, So if you have loud sound coming out of your headphones, and you're playing with friends they might get annoyed. Since it tends to leak a lot of the sounds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality

    Rated 5 out of 5 stars

    My First Wired Headset in Years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came to Best Buys after my PS Golds had broke on the hinge like other players had experienced. I heard about the Hyper X series on Reddit and wanted to try these out. Pros: - it comes in a nice box and was packaged very nicely. It also comes with the splitter to allow you to plug in separate mic and headset jacks on computers. - It Has long cables - Sound is nice and the positional audio is pretty good - Cables are nice quality with good shielding - Cans are big - Comfortable fake leather - Metal construction which is nice - Easy to Adjust - Mic is removable - No battieries or dongle Cons: - Cables can be too long - Expensive - Wired

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality

    Rated 5 out of 5 stars

    Best headset purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is Incredible! Especially when paired with the Dolby Atmos app on Xbox. I play COD MW competitively and these have not once let me down. I love the inline audio controls compared to turble Beach's on-ear controls. Microphone can be turned off with a switch, or taken off for sole headphones. Got these for their advertised comfort and they do NOT disappoint. With or without glasses, these are the comfiest set I have ever worn. I would not hesitate to buy these again.

    I would recommend this to a friend
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