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Customer Ratings & Reviews

Your price for this item is $145.99
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The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 669 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers enjoy the superb sound quality, outstanding battery life, and comfortable fit of the Cloud Alpha Wireless Gaming Headset. Many appreciate its lightweight design and powerful bass response. While some users experienced minor issues with the software and connection, the overall feedback highlights a positive user experience. The wireless functionality is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 669 reviews
  • Rated 4 out of 5 stars

    Sturdy, Comfortable, Sleek, and Reliable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy, very comfortable, and has a sleek, modern design. The headphones also adequately deliver left and right audio. These are very good (wireless) headphones for all your (basic) listening needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Woah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset was amazing I loved the battery life and how comfortable it is. it’s a little pricey but worth the money 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and comfortable. Work well with glasses and dont push the frames into my head. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    That battery is no joke

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant when i saw it said 300h battery but it has been almost 4 weeks and im at 20 %

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I’ve ever had, long battery and easy connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this headset!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset and haven't charged in two weeks and still above 50% battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset. You hardly ever charge. Amazing mic quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset set at a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for gaming and a longevity filled microphone very sturdy and lots of quality to this microphone I use it mostly for first person shooter games.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as a gift for my boyfriend and he loves them. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hyper x headet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best head set I ever bought! Will forever use hyper !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    In the Moment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, Author use it to transcript my book series

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Only pair of headphones I want

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable super long battery life just all around good on all fronts.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headset with great battery!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for the money. Had the wired version and decided to upgrade to this one for the wireless. Got really tired of wires and this is one of the best wireless headsets because of its crazy battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great headset. Music sounds great. The battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy, have a clear sounds and doesn't hurt my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Great Headset With Even Better Battery Life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HyperX Cloud Alpha Wireless headset is an excellent gaming companion. The battery life really is incredible. I've been using it off and on for a little over a week and I have yet to charge it. It arrived with around 90% battery and I'm around 60% now. Sound quality is what you'd expect from HyperX, similar profile to the wired Cloud Alpha. Punchy bass when you need it and an overall crisp sound. Mic is clear and the mic-monitoring is really great. Works well on PS5 and PC. I love that you can turn it on and off from the headset itself, sometimes if it's only software based I encounter more issues. I did notice a couple disconnects when playing on PS5. All sound cut out and turning the headset on and off did not fix it. I unplugged the USB receiver and plugged it back in, which seemed to fix the issue. This was before an update for the headset and I haven't experienced that since. The NGENUITY software is a little glitchy...have to install from the Microsoft Store. I was using an old beta due to some issues with my HyperX keyboard and the headset was not recognized. Restarted and then it seemed to work and update. Overall, great headset and you can't complain about battery life. Great knowing it will work without having to charge every other day. Also if you happen to have velour pads from the wired Cloud Alpha, those fit and work on these. Lose a touch of bass, but reduce some of the heat. Pros: -BATTERY LIFE!!! -Sound -Mic -Fit Cons: -Some quirks with NGENUITY software -No bluetooth or 3.5mm (knew this going in and doesn't bother me, but good for some folks to know)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing for the quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound proofing, extremely comfortable, very durable, had one prior to buying a new one that lasted me 3 years an taken on trips across the country an the world. Highly recommend due to the durability of these and the sound quality is amazing an can't forget about the point of battery life can run non stop for 2 weeks without charge and charge time from 0 to 100 only takes about an hour or so as well. Great price for how much use you can get out of these especially nowadays with the reduction in price from when i bought these in the past for around $300 when they came out. Does not work for console however very well main use is for only PC. Have tried on PS4, PS5, and Xbox consoles which it has connection issues to thise but for PC it works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Why aren't more people talking about this headset?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has a 300 hour battery life. This needs to be talked about more. It. Has. A. 300. Hour. Battery. Life. On one charge, it should last me 1 to 2 months! This headset so far is amazing. It is light, it is comfortable, and the sound quality is perfect for gaming. It has a nice feel to it and the build quality is what you would expect from this price point. I had the Astro A50s and the Logitech G Wireless Pro before this. Both had issues within a week. This one is holding strong so far. The ear cups are removable and can be replaced. I don't think anyone would need this as the headset is super comfortable as is. I would recommend this to anyone who is looking for a gaming headset specifically. Best headset I have owned for gaming by far.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Gaming Headset for the right price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I currently still own Astro A50 Wireless that runs $350 which still works and I use it mainly for Call of Duty titles or Battlefield (when it used to be great). I went ahead to buy the HyperX Cloud Alpha Wireless gaming headset to replace my other headset that I use for my PC. I used the Cloud Alpha for PC and the PS5. The sound quality is great, I could hear the footsteps sounds in FPS and 3rd person shooter games. Playing games or listening to music sounds great. You can tell the Cloud Alpha is durable unlike the A50 which they feel delicate. Since I own both headsets with different price range. The HyperX Cloud Alpha Wireless is almost close to the Astro A50. Yes you can customize the sound quality the tuning software just like the A50 to match your sound profile. The battery life, it takes a while for it to get low. The A50 has 15 hour battery life. The Cloud Alpha has 300 hour battery life. For 2 days it tells me I have 90% battery life. If you don't want to spend $350, that's fine just get the HyperX Cloud Alpha wireless for $199.99 or on sale for only $149.99 plus Tax. Just get it and you will see what I mean. I've been using this more compared to my A50.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Lit4Gamez

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best headset Ihave gotten for what I need. I charged it to start(it was already at 95% charge) and haven't charged it since. My friends have no complaints about the sound quality either. The comfort is also wonderful.

    I would recommend this to a friend
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