Customers enjoy the high performance and aesthetically pleasing RAM of the Trace MR Gaming Desktop. Many appreciate the build quality and find it offers great value for the price, though some experienced issues with the graphics card upon delivery and noted the cooling system could be improved. The packaging was also generally well-received.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 155 reviews
Pros mentioned:
Ram
Cons mentioned:
Gpu, Power supply
Rated 5 out of 5 stars
Great value for a 3070 build in these trying times
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Changed my mindset on prebuilds entirely. Great packing, great attention to detail. The cable management is excellent. Rgb fans are meh but there are 4 of them to keep it cool.
Yes some parts are cheap like the high power non modular 700w PSU, and the asrock b560m motherboard. The case isn't the best one but it looks pretty clean and easy to build in. Surprisingly good thermals on the deepcool CPU cooler, i thought I would need an aftermarket cooler but it's at ambient 39C and 78 under load for me which is pretty good. Also the deepcool fan is huge on that cooler.
As we all do, I bought this to get a 3070, to my surprise mine had a MSI gaming x trio in it. It's a chonky card but it's also beautiful and goes for as much as this entire rig on eBay. I can't guarantee you'll get the same card but I'm glad I made the purchase. It does have a high pitched coil whine which is a bit annoying.
Ram was a pair of 3200mhz tforce Delta rgbs. Not sure what the timings are. They were correctly placed in second and 4th slots.
Ssd was a 500G wd500 blue sata drive.
Along with a WD 1TB hard drive.
Tldr: this is a great buy if you ever see it in stock just buy don't think.
I would recommend this to a friend
Pros mentioned:
Ram, Speed
Rated 5 out of 5 stars
If you can afford it, you won’t regret it
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
What I received: i7 11700F, Gigabyte 3070 RTX, 16GB Delta T-Force ram, 500GB SSD 1TB HDD.
Quick summary: Runs fast and quiet. I was getting about 140fps while running Warzone (1080) and while playing Apex legends I get around 200fps (1080). The GPU was around 74 degrees on average and I haven’t seen it goes past 77. I’m running pretty much max setting in 1080. This set up is extremely capable of high frame rates in 1440 and I’ll be upgrading my monitor to accommodate this.
I really have no complaints at all. I’ll eventually get 32gb ram but right now 16gb does everything I need. The upgrade to 32gb would most likely only increase my fps a few frames it would really be for browsing and running multiple applications.
Also I didn’t get the case that was shown in the image. I received one that has side being a full glass cover. What I got looks way better than the picture shown in my opinion.
Oh and setting it up was really easy. It took maybe 30 minutes before I had windows, antivirus, and multiple programs set up.
I would recommend this to a friend
Pros mentioned:
Performance
Cons mentioned:
Gpu
Rated 4 out of 5 stars
Awesome
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great machine but has a gigabyte motherboard and their drivers are trash… but otherwise runs great was happy to find a second nvme port I did add a aio and matched up my other lanes of ram
I would recommend this to a friend
Rated 4 out of 5 stars
Great gaming PC, needs work on CPU thermals
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this PC for the reason most people will, to get a nice gaming PC with a 3070. For the most part I love it, it can handle anything you throw at it. The one thing I noticed, that I'm surprised more people aren't mentioning, is the CPU thermals. Maybe it was just mine, but the CPU temps averaged in the 80-90C range, with some games going up to the 97C!
Fortunately I received enough best buy points from this purchase to buy an iCue H150i Elite Capellix 360mm AIO a couple of weeks after purchase. I had never installed one of these before and was terribly freaked out I was going to damage the PC. Fortunately it installed with ease and if I can do it anyone can! I was able to top mount it. A bit of a tight fit and had to remove a front fan to get it in (which I replaced afterward), but it totally fits.
Now my CPU temps stay within 40-50C for all games. I think this is an almost mandatory purchase if your going to buy this PC, the sock deep cool air cooler it comes with did absolutely nothing.
I have this paired with an LG C1 OLED screen as main gaming monitor and the combination of these two is gaming heaven. I love everything else about this PC.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
2nd Review after a week of ownership
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This thing is a beast. Loads YouTube videos in HD with no buffering whatsoever. Apex Legends runs with settings maxed out at 165fps without breaking a sweat. My Gigabyte gaming OC never goes over 65c. I did go into the Bios and change memory speeds from 2666mhz to 3200mhz with xmp enabled. I ended up taking out the Deepcool air cooler that it came with and installed a 360mm Corsair H150i Elite Capellix. It is a tight fit if you install it in the top of the case. With the Corsair AIO and a slight custom fan curve set on the graphics card, idle temps for both cpu and gpu stay around 30-32c. It looks good, stays cool, and handles anything you throw at it.
I would recommend this to a friend
Pros mentioned:
Build quality
Cons mentioned:
Gpu
Rated 2 out of 5 stars
Good but dead GPU...
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The CPU and all components were good. Gigabyte 3070 OC was dead on arrival. I immediately knew there was an issue when green artifacts covered my screen. Took it to best buy and returned. Bought another one that should be here Saturday. I was disappointed as the build looked good. iBuyPower really needs to test their builds before shipping. Wasted time. This next one better work and have same quality components or I am returning for good and buying elsewhere.
No, I would not recommend this to a friend
Pros mentioned:
Build quality
Cons mentioned:
Gpu
Rated 1 out of 5 stars
Awesome PC but DOA
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It breaks my heart- when it arrived it had all great components in it - gigabyte GPU and motherboard, very well made. However, it would not boot up, and when you went into bios you got a whole screen full of green lines all over it. Updating bios didnt work. Pros at Ibuypower say its a bad GPU, so going to go into Best Buy to see if they can get a replacement GPU for it. (you can also google anybody online who had this problem and tried to resolve it and it all points to a bad GPU). I don't want to return it since the components are great, but might have to, but that means going back to square one in the hunt for the 3070 Rtx =( One other point, when it arrived the box was very beaten up and really dirty with a black dust, so who knows where this pc came from. Attaching photos for reference. I will update my review if i can get this resolved.
No, I would not recommend this to a friend
Cons mentioned:
Gpu
Rated 1 out of 5 stars
Faulty GPU / Startup Issues
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was excited for my first gaming pc. Following unboxing and plug in, had issues getting it to start immediately. After moving plug in’s around for a bit, I finally got it to boot up.
Following the boot, I downloaded necessary drivers and updates and noticed my resolution was capped at 1024x768 (monitors allow for much higher) without option to change. Upon further inspection, there was an error with the GPU per Device Manager. Restored Windows and followed the troubleshooting guide to no avail. Opened BIOS and noticed the screen with a bunch of abnormal lines , seems like a faulty/damaged GPU..
Then turned off the PC to wait until the following day to talk with support and now I cannot get the pc to turn on at all. Followed their YouTube video for help, again to no avail. Beyond disappointed in my experience.
No, I would not recommend this to a friend
Pros mentioned:
Performance, Ram
Rated 5 out of 5 stars
Great gaming PC for the price
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fantastic PC for the price. Great graphics card, good ram. lights are customizable. Games run smooth! This is worth the price.
I would recommend this to a friend
Cons mentioned:
Gpu
Rated 2 out of 5 stars
Faulty GPU.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wanted to like this PC so bad, figured I might be one of the lucky ones to have a great pre-built PC with no issues.
Cable management was decent, nothing out of place, everything fired right up and the system visually looked great! But we all know looks wont get the job done.
Unfortunately by the morning on day 2 I started experiencing several issues with the GPU (MSI RTX 3070) and by the afternoon it was completely useless.
I went back and read every 1 star review and they were all correct. Black screen of death, random reboots, green dots on screen, System unable to recognize GPU, etc.
Best Buy was great with the return and thats why I shop with them.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Has quality control slipped? See pics.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have two other IBuyPower PCs and both are running great. However this one had a problem right out of the box!
I have an appointment with Geek Squad to address this but really disapppinted as this was a gift for my son for his 18th birthday. I hope BestBuy and Geek Squad not only makes this machine right but compensates us for a let down on a big birthday.
No, I would not recommend this to a friend
Pros mentioned:
Performance, Ram
Cons mentioned:
Gpu
Rated 5 out of 5 stars
Inexpressibly Powerful
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this back in April and finally got it in May (the chip shortage is a pain), so I have about a week with it.
Good God!, This thing is powerful and strangely silent for something that packs this much of a punch. The RTX 3070 easily delivers 160 fps on Final Fantasy FFXIV with all the setting turned up at 3840 x 2160 while playing a YouTube video in HD.
They also give you 2 sticks of memory!... In dual channel!!!... Immediate win when compared to other "gaming" computers where they give you 1 stick defaulting you to single channel.
The Windows install is super clean, no extra software, just your drivers and Windows 10. I did have to re-register Windows but that was just a minor annoyance.
Equally impressive is all the care in packaging, they put shipping support for the graphics card and heavy duty foam all around. Didn't have to re-sit anything to get it to work like with other computers. The packaging was very nicely done, the box looked beat-up but the case and, most importantly, the tempered glass panels were flawless. Lots of step-by-step instructions and stickers to let you know to take out the shipping support before turning it on and how to set it up.
The only thing I wish was different was that it had an AMD processor (not a fault of iBuyPower so not deducing a star) and a better cooler (this is on iBuyPower but included cooler does a good enough job, so meh). Given the chip shortage and that Intel's 11700F is available (I might upgrade the CPU later), and I will definitely get an AIO later on (the case supports a 3 fan AIO and smaller)j.
Not a fan of RGB, but everyone now a days loves it so meh
The keyboard is mushy and horribly laid-out and does not have a Windows key, but I didn't buy this computer for the keyboard; get yourself a good gaming keyboard or any other cheapo keyboard. The mouse is fine.
Overall, it's an incredible value for the price, considering the current market.
I would recommend this to a friend
Pros mentioned:
Ram
Cons mentioned:
Gpu, Power supply
Rated 5 out of 5 stars
Good Comprehensive Review (ITS AWESOME)
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
SO
This PC is actually dope even though its pretty expensive for what you get.
I got lucky with the Gigabyte RTX 3070 Gaming OC (A 3 fan card), and I know some people got unluckyish with the MSI Ventus 2x (probably the worse variant of the 3070)
So I am very very happy I got a great GPU
It worked perfectly as soon as I plugged it in, its a great computer!
I did have to go into the BIOS and change the RAM from 2600 mhz to 3200 but that is standard for prebuilt gaming pcs (MAKE SURE TO DO THAT IF YOU GET IT)
Surprisingly the CPU cooler is really big, not like the one in the picture shown and I am getting solid temps. So I was happy about that.
Another review said they got trident ram, I got XPG ram, still good, still RGB just not what I had expected.
The RGBS on the GPU, Case and Ram are very easily with the program that came installed on the computer too.
THE CONS -
The motherboard is pretty lame. The wifi adapter that comes with it kind of blows but it works. I wanted to put my own in that I had in my old PC but the motherboard doesnt have an x1 or x2 slot whatever its called. So you cannot add your own wifi card with this motherboard.
Also the powersupply is iffy but thats standard with prebuilts.
Overall I love this PC, I am just going to upgrade the power supply, motherboard (including my own wifi card), and just because I want to go over the top, I am adding an AIO water cooler even though this cooler is definitely fine.
I RECCOMEND THIS PC. If this is your first gaming PC its gonna be amazing for you! (If you get lucky like me and some other people and get a good variation of the 3070)
GL!
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Cons mentioned:
Gpu
Rated 3 out of 5 stars
bad GPU on arrival
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this PC about a month ago, had a dead GPU. That was our main reason for buying it. Contacted the company, they were very quick in setting up an RMA to send in the GPU for an exchange. BUT we had to pay for the shipping to them, and we had to wait an extra couple weeks with a dead computer until it got to us.
The GPU we sent in was the Gigabyte Gaming OC, and we got back a step down version of the Eagle OC. Not thrilled but technically there never was a promise of what 3070 we would receive.
The computer runs very well now, get 100-110 fps on RUST with all settings maxed. Temps have been staying between 47 C and 52 C so far. in the 30's when not gaming. Blazingly fast and smooth, so we are now happy with the purchase overall.
We understand that there is an industry wide problem with bad GPUs that doesn't affect just this company. Would like to have seen better QC before sending out these units though. Had there been other computers out there with these specs and 3070 available at the timed have it a 1 star rating and returned it. But given that its very hard to find a 3070 computer and the customer service was good, I'm ok with giving a 3 star on this.
No, I would not recommend this to a friend
Cons mentioned:
Cooling, Gpu
Rated 3 out of 5 stars
PC troubles
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am still trying to check PC over to see how well it performs. I have had some issues, customer service was not great and PC was not set up, Windows was not activated and you don't get the Product Key on the outside of PC, they put the Product key in the bios in the motherboard, I had asked the man on the phone to send me the key and he never did. I figured out how to get it myself by downloading something that shows it. They did not set up the graphic card up, and the man on phone was impatient and said send PC back its no good. I said we have not even tried to fix it. So I set the graphics card up. I am concerned because downloads take a very time to download, Like a 1.78 Gb download is still downloading for about 7 hours and still is not done, maybe its internet I don't know. The PC got hot and I could smell a weird smell when I played a game for 2 hours, So it needs better cooling for sure. I hope I don't have to return the PC. I am trying to get it going correctly. It only comes with 4 usb and 2 are for the mouse and keyboard. It does not have a VGA monitor hook up. It only has a fan over processor, not liquid cooling. The PC looks nice, and I hope it will work out.
No, I would not recommend this to a friend
Cons mentioned:
Gpu
Rated 4 out of 5 stars
Amazing PC after replacing DOA GPU
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought a TRACEMR1002 pre-built through Best Buy with an i7-11700f and RTX 3070. The Gigabyte RTX 3070 on the first purchase I made was faulty, but both Best Buy and IBuyPower were extremely helpful when it came to replacing my computer and/or GPU. I initially did an RMA for the GPU through IBuyPower, but Best Buy restocked my PC before the new 3070 was sent out, so I exchanged it instead. The swap for a new pc was extremely easy, and so was setting up/canceling the RMA through IBuyPower. I now have a new PC and it is running flawlessly. I am getting steady 130+ fps on warzone using nvidia filters while at 1080p. It also came with zero bloatware apart from what Windows 10 always has pre-installed. I would definitely recommend this PC and company to anyone in the market for a pre-built.
I would recommend this to a friend
Cons mentioned:
Cooling
Rated 5 out of 5 stars
Absolute Monster
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Coming from an HP Omen Obelisk, this machine is faster than grease lightning. Its pretty difficult in todays world to find a decent prebuilt PC with a 11th Gen intel cpu and a 3000 series graphics card that doesn't cost an arm and a leg. My 2060 took a dirt nap on me in my old PC so like everyone else who needs a graphics card and doesnt want to pay 2-3 times msrp, just buy a new PC. This one checked off most boxes for me, other than the fact I wish it came with a 240mm liquid AIO. I'm pretty satisfied with the parts that came in mine: Gigabyte B560 DS3H AC motherboard, Gigabyte RTX 3070 Gaming OC, XPG Spectrix D41 White RGB ram (16gigs in dual channel), and a massive Deep Cool cpu air cooler, although Ill put in a liquid AIO later. If your in the market for a new PC, and this one comes back in stock jump on it as soon as you can because they don't last long. (Its worth every penny.)
I would recommend this to a friend
Pros mentioned:
Performance, Ram
Rated 5 out of 5 stars
Wow!!!!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was stuggling getting my hands on a 30 seires card, and im glad i didnt find one bc buying this pc was the best decicion ive made. first of all great packeging to keep everything safe, hard foam on the inside of the case to keep everything secure. the graphics card i got is actually insaine, they gave me a MSI TRIO GAMING X 3070. the card is selling for 1800 alone on ebay right now. the ram is rgb and beautiful. great performance so far about a week in running warzone @140 fps while streaming in 1440p
I would recommend this to a friend
Pros mentioned:
Ram
Cons mentioned:
Gpu
Rated 5 out of 5 stars
What a beast
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I haven't had this pc for too long but so far, it's been awesome. Quick to boot, NO bloatware (maybe one or two but compared to say HP, nothing), gigabyte 3 fan 8gb 3070 gpu, i got the same memory and psu as others have stated w the noted gpu above. I'm not too saavy on mobos but it appears to be a quality one or at least better than a budget one, not sure will likely read more on it.
I play mostly rts and action games on pc and the newest one I have, Iron Harvest plays in qhd avg around 90-120 fps. Total War 2 Warhammer, I couldn't play on my old rig very well as my cpu was bottlenecking (had a 1660 super with an old i7 4770k) it would take like 5 minutes in btwn turns, lol. Now it runs like a the wind, avg around 90-100 fps on ultra/extreme settings on 1440p. League is a no brainer on this in terms of performance. I would like to try CoD warzone in my bnet app just for the heck of it to see what it looks like with all the goodies on.
Overall, def recommend and to note, this is my first ibuypower pc ever, my 2nd prebuilt and by far the better of the two I've bought.
I would recommend this to a friend
Cons mentioned:
Gpu
Rated 4 out of 5 stars
Great pc
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s very good. It’s not very good on old games. I don’t recommend on hdmi cable. I recommend hdmi D cable over the regular one. It mess up. I have the same problems 3 times this whole week. I bought on July 2. I picked it up to transfer my previous computer witch is a laptop version. Yes it works very well. The gpu it’s not bad. It’s mess up on your screen size. That’s the most problems. It happened to me Wednesday morning, and Thursday night, and Saturday night. I think about getting a whole new one. I don’t recommend playing old games on this pc. I recommend on waiting on the new games. I like the pc a whole lot. I just don’t really understand why it’s screen size always messing up every-time I play a game on it. Like bf4. It always does it. I don’t play bf5. Because it’s not good game. It has so many hackers and cheaters - coming from China. it always dose on pc. Bf1 on the other hand it’s way more better than I expect. But I rather play the battlefield game instead. That’s my own choice. My Monitor is good for anything. It has no problems. It’s a 240hz. - Alienware 25” I am running 60hz on dayle basis’. The gpu seems fine. It’s just to me it’s all on screen problems all from one game. Yes it’s the whole truth. I do recommend this product. I recommend waiting on next battlefield game instead of bf5 or bf4. Bf1 try it an see. It works really well hooking up a elgato game capture. I did not have a pc broken. Just a few minor damage on the end of the case. It’s really small piece. Towards the top of the bottom.