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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 198 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the DXR-8 PRO for its exceptional picture quality, user-friendly interface, and extended battery life. They appreciate the device's noise-canceling capabilities and night vision features, which provide clear and secure monitoring. While some users have concerns about durability and Wi-Fi connectivity, the overall positive feedback highlights the product's strengths in delivering high-quality audio and video performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 198 reviews
  • Rated 5 out of 5 stars

    Absolutely love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this monitor. My son is 2 and we have used it since he was born. He broke the piece that charges it so we will be buying a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great video monitor

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great baby monitor. Screen is perfect size to see baby and surrounding area. The picture is super clear. Zoom and talk feature are benefical. Would recommend this monitors to all parents.

    I would recommend this to a friend
  • Cons mentioned:
    Wifi connectivity

    Rated 5 out of 5 stars

    Baby monitor cctv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other family members recommended this product. It is not internet connected so nobody can "hack" into it, which is more common than i thought. It works very well and is easy to set up. Best buy price matched a bit lower price also which was awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, super clear and fast. Beautiful colors during day and can see during night well. Charge holds well too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Baby Monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good range and clear picture in daylight and night vision. Very good volume.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bigger screen is awesome!! Pleased with the upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this! Bought a 2nd one! So clear and great connection!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Noise cancellation, Picture quality

    Rated 5 out of 5 stars

    Great Quality and Features

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this for over a year and it has worked really well. We have a sound machine for our baby, and the camera has automatic noise reduction that cancels out that additional background noise. You can adjust camera zoom, screen brightness, noise, etc., from the handheld receiver. We do use a wide angle lense that screws onto the camera to get a full picture of the crib, would definitely recommend using this. The handheld receiver lasts for several hours on a full charge, and the battery can be replaced if you notice the charge not lasting (I have yet to replace the battery, but have a replacement for backup). I also prefer this going over radio frequency and not over a wireless connection - as a parent and observing security concerns with other cameras that run over Wi-Fi and/or that use an app via your mobile, I don't want to run the risk of potentially having a camera connected to the Internet that's watching my kids. Additionally, this camera has better picture quality than other cameras I've used, it's easy to install and move the camera (we often move the camera via the receiver, and there is zero noise). The only item I would change is the green light on the camera itself - naturally a child is intrigued by this and wants to look or talk to it; if you prefer zero lights on your camera, you can easily put a small piece of electrical tape to cover this. The other main reason I purchased this is you can add more cameras as needed; other manufacturers say you have the option to via their handheld receiver, only to find out you actually can't and would have to buy a whole new set that has "n" number of cameras in the package (found this out with the first camera we had, and these are not always cheap) - I want to be able to add cameras as needed that can link to the same receiver. I've had zero issues using this on a daily basis and would definitely recommend this to others for functionality, features, picture quality, ease of use, and something that is not required to connect via the Internet.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Noise cancellation

    Rated 5 out of 5 stars

    Great Physical-Monitor Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy all around. I bought this primarily because of the physical monitoring screen. Most other camera monitors rely on a phone to stream the camera signal, which makes using the phone otherwise difficult and eats lots of battery. The PTZ function is great and makes the camera usable at a significant distance. On a dresser across the room, for example. The software is clean and has not felt laggy. The noise cancellation feature is great for hampering white noise, such as an air filter. The range covers my medium sized house and then some. No complaints on battery life. Really happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Picture quality

    Rated 5 out of 5 stars

    1st Baby Monitor Purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first baby monitor purchase. When looking for a baby monitor we were looking for something that was not Wi-Fi enabled for security purposes as well as a good quality. As soon as we plugged it in camera images were clear on the monitor. Set it up in the nursery and the husband and I tested it out for two way communication in our home and it sounded great. Super easy to set up. Just plugged it in and powered both on they both connected right away. Can’t wait to use it for when baby comes.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Worth every penny

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera and monitor! It has great range in our three story home. The camera quality is good for day and night use. I love the hand held monitor instead of checking my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked amazing for our first born. I’m OCD on things and I do a lot of research and this camera/monitor works great. I can even be in the yard and still be able to see her. Great Wi-Fi connection and dependability. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Night vision
    Cons mentioned:
    Durability, Power button

    Rated 3 out of 5 stars

    Good until it broke

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monitor was great until it stopped working. Appreciate that we don’t have to connect to WIFI. The sound & night vision camera worked great. Our first issue was the cord- but there is a back up USB cord which resolved the issue. Then the on/off button broke, so now the monitor is useless as we cannot turn it on to view/ listen. We are no longer under warranty so cannot get a replacement/fix. So just beware this may only last a year or so, which makes it expensive.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise cancellation, Picture quality

    Rated 5 out of 5 stars

    Super impressed by this monitor!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, I'm just going to say it... WOW! I purchased this monitor for our 4 month old son who will be transitioning into his own room soon. I had planned to buy a model from a different brand that I already have for our 2.5 year old daughter's room, but then I saw the high reviews for this one and thought I would do some research about the quality and features to compare. I was pretty much sold on the superior camera quality over the other model, as well as the noise reduction. The "other brand" monitor in my daughter's room is so blurry at night, I can just get a vague sense of how she's sleeping. With the crystal clear picture of the DXR-8 Pro, I can have peace of mind that my infant son is sleeping safely. The ability to change lenses is a nice touch too as it makes it more versatile when it comes to placement options! Can't wait to explore that more once we move the camera into his room!

    I would recommend this to a friend
  • Pros mentioned:
    Night vision, Noise cancellation, Picture quality

    Rated 4 out of 5 stars

    Wife loves this camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 star off because the connection goes in an out when I’m downstairs. Got this for my wife and she is obsessed. The camera’s quality is very clear. Color during the day and black/white at night time. You can block out other sounds by initializing this setting called ANR. You can zoom, turn, and switch out the camera lens.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation, Picture quality

    Rated 5 out of 5 stars

    Very happy with this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The infant optics baby monitors are the best out there. The video quality is great, especially the night vision. Everything is so clearly visible in the night even if its pitch black in our daughter's room. The large monitor screen makes it super easy to see. The sound quality is very clear and the active noise reduction works pretty well. I love the bar on the side that shows the sound level. I like that even if I have the sound off, I can tell at a glance if the baby is crying or not. Overall my wife and I are very satisfied with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation, Picture quality

    Rated 5 out of 5 stars

    Excellent picture quality and noise reduction

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just set up our DXR-8 Pro and we are in love with it. The first thing we noticed is the picture quality is outstanding. This is way better than the previous baby monitor we had. In addition, the active noise reduction works relatively well with the sound machine that we have. This means we only hear when the baby makes noises. Our last baby monitor was also 2.4ghz non-wifi, but it crippled our wireless internet. This monitor does not have severe interference like our last monitor. We are excited to continue to use the baby monitor and discover more about it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Night vision

    Rated 5 out of 5 stars

    Great camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, the picture is very good well as the night vision. The sound is great with a push to talk feature. I like that the camera display turns itself off after a period of time, but the sound continues. The battery life is decent, I am sure there is a way to configure the settings. I did have to buy the wide view lens, it was not expensive, but it provided a better angle for the crib. I also bought the adjustable mount too, that way we could mount it on the crib

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Picture quality

    Rated 5 out of 5 stars

    Happy parents

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this so the wife and I could be more productive during nap times. The video quality is really impressive even in dark rooms. The microphone picks up even the smallest cry, but never seems to get any of the background noise which is helpful; no false alarms. Monitor battery seems to last for 5-6 hours and recharges quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Not perfect but probably the best available.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this has been a great monitor for the past 6+ months we’ve had it. Zero connectivity issues it just always works. Picture quality is good, battery life on the display unit is great. The only real complaints I have about it is the lack of features compared to most of the competition, that said I still bought it knowing it didn’t have some of the fancier options. It’s a bit pricey for what it is but worth it for the peace of mind.

    I would recommend this to a friend
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