Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $749.99
Save $250
The comparable value price is $999.99

Customer reviews

Rating 4.7 out of 5 stars with 1903 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the spaciousness, versatility, price, and temperature control of the 21 Cu. Ft. Garage Ready Convertible Upright Freezer. They appreciate the flexibility of using it as a freezer or refrigerator, the ample storage space, and the convenience of the garage-ready feature. While some customers mention concerns about the glass shelves being flimsy and the tight seal making it hard to open at times, overall, the positive feedback highlights the product's value and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,903 reviews
  • Pros mentioned:
    Convertible, Price

    Rated 5 out of 5 stars

    Short answer is I like it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love that this can be either a refrigerator or a freezer depending on your setting. I was looking for a counter depth refrigerator for my kitchen and discovered these. I'm doing a kitchen remodel so I bought two because I can make room for them in my configuration. I have one set to refrigerator and one set to freezer. This has been working very well, the storage is excellent and without a lot of extra stuff in the way like a bulky ice maker or water dispenser. Also buying both was cheaper than buying most normal refrigerators. I bought the medium and the large sizes. It's worth knowing that on the large one you still get four shelves with two drawers. Obviously there's more space for each shelf but they don't add a fifth. This review is for the large which I am using as a freezer. Since there are no dividers aside from the bottom drawers I bought trees to organize my stuff. See picture. The shelves themselves are 17 in deep by 26 in wide. I had the hardest time finding that when I was buying online so I figured I'd pass this on. The only slightly annoying thing is the fridge beeps every time you open it, I'd imagine this is useful if you had kids or something. It also beeps over and over if you leave it open too long. This is annoying when you have to clean it but a good reminder if it didn't close all the way. Be aware the doors are not reversible because they have the temperature controls on them, so they are wired in I have really enjoyed this product, it was perfect for what I wanted

    I would recommend this to a friend
  • Pros mentioned:
    Convertible

    Rated 5 out of 5 stars

    Great as either Freezer or Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking freezer or fridge. Whichever you prefer to use it as. Bought it to replace a deep freezer. Tried it as a fridge for the first week. Worked great. Tested Temperature is true to digital display. Changed it to freezer and it cooled down very quickly. Temp readings also match digital display. So far it's a great purchase. It is so much easier to find items in this compared to the deep freezer I have. Only thing that may cause some people issues is that the door seals really well (which is a good thing) but could be slightly difficult for some to open. Will probably buy another to use as dedicated fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Convertible, Spacious
    Cons mentioned:
    Glass shelves

    Rated 4 out of 5 stars

    Great freezer, lots of space

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that it can act as a fridge or freezer. Very spacious and cooled to freezing in 3 hours. Only reason I didn’t give a 5 star rating is because if the glass shelves. We put an entire butchered cow in there and was nervous about the weight.

    I would recommend this to a friend
  • Pros mentioned:
    Garage ready, Spacious, Versatile

    Rated 5 out of 5 stars

    What a great find!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer/refrigerator is amazing!I love the space and versatile of this unit! I’m currently using it as a second refrigerator in the garage and I couldn’t be happier with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Garage ready

    Rated 5 out of 5 stars

    Great Buy at Best Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this freezer! It is large, upright, and perfect for our garage. Ordering on-line from Best Buy and taking advantage of their interest free financing was a no brainer! They delivered within one day, installed, and hauled off our old freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer, great decision to purchase 2!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They two new stand up freeze are really cool. They are nice and big and have an enormous amount of space inside. I was curious how I would take advantage of this interior storage and was super excited to find out that milk crates easily fit on all of the shelves. Like old plastic milk crates. I was able to use up all the vertical space or each of the shelves. As a small regenerative grass-based meat farmer, I was able to store over 1000lb lbs of fresh pastured chicken in two of these freezers. There is also room to spare, like an open shelf and two open drawers. So I was also super surprised to have extra room. I am very happy with the purchase. The little LED touch screen goes to sleep, but the is a small blue light that I can see, easily by glancing at the freezers, as I walk by them in the garage, easily checked and making sure they have power. Also, I know it is not recommended to have two freezers plugged into the same outlet, much less the same circuit, much less GFCI outlets. Unfortunately, I have done all three, have both freezers plugged into the same GFCI outlet, and no problem. Freezers are super cold and have not tripped any breakers. One last thing I love about these freezers, the also function perfectly as a refrigerator. You can choose any temperature you want from -14 (negative fourteen) to 45 degrees Fahrenheit. Pretty cool. Only gonna give 4 stars on value, cause corporations could charge less and still make plenty of money.

    I would recommend this to a friend
  • Pros mentioned:
    Garage ready, Price

    Rated 5 out of 5 stars

    Designed to work at garage temperatures

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer and tested to work in the garage! Lots of room and great price. Best Buy sales associate told me these are manufactured by the same plant as the name brands and at a much better price!

    I would recommend this to a friend
  • Pros mentioned:
    Garage ready

    Rated 5 out of 5 stars

    Refrigerator review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this refrigerator/freezer has worked well in both settings. Some people have mentioned issues with the refrigerator temperature varying a lot. While the temperature does vary as high as 44 degrees (when the setting is a 36 degrees), it only reaches this range for about an hour a day during the auto defrost cycle. Otherwise the temperature is very stable (usually +/- 2 degrees). Please note - the refrigerator is located in a garage environment that ranges from 70-85 degrees. I monitored the temperature via a Tempstick probe that automatically plots the temperature (I have included a snapshot of a recent 5 day period).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer for our everyday use!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to use as a freezer, though it has the ability to be either freezer or refrigerator. In the many months we have had it, it has been perfect. We use it basically daily as it’s our everyday freezer. It has plenty room for everything we need and to organize it all as well. It has a great seal and love that it has a door open alarm. It has been a great buy and the price was great too.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your detailed experience with our product. We are delighted to hear that it has been perfect for your daily use as a freezer and that you appreciate its versatility, spaciousness, and features like the door open alarm. Your satisfaction is important to us, and we are committed to providing high-quality products that meet your needs effectively.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Price, Spacious

    Rated 5 out of 5 stars

    Stock up with no worries

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, 21 cf, and great price as a deal of the day special. Delivery and set-up was easy and the dòr seals very tight, almost too tight. Stocking up on sales at the grocery is a no brainer when you don't have to worry about having enough space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has some great cu footage, like the lighting, great to have an upright to get to things easily. Had a deep chest freezer before this that I enjoyed, however the drawback is you have to dig down to get to things. When you do that, things get missed and expire. Just cleared out a family members chest freezer that we had to throw away old food that was forgotten. With this upright, I feel like you arent missing anything and you can get to it easily on nice clear shelves. Our recommendation is to use boxes to set your stuff in so you can pullout your food without anything falling out, and so that you can fill each shelf to the top. It also fits perfectly into a bumpout downstairs and saves space overall compared to a large chest freezer. One thing is, the door has some mighty magnets. Before we loaded it down with food and weight, it could actually pull the fridge forward. After you fill it up it opens and shuts with a great seal and wont budge. Highly recommend going with an upright this size. Also like the door shelves for little things like icecream etc. Recommend this freezer

    I would recommend this to a friend
  • Cons mentioned:
    Glass shelves

    Rated 4 out of 5 stars

    Has its quirks but best freezer for the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a first impressions review. It's only been running for 2 weeks. Size is awesome but the shelves are too far apart (~13 inches). If you stack the items that high, everything falls/slides out unless you're stacking something like frozen pizzas. Meat, bags of vegetables, etc. will all come out on your toes. I had to use plastic storage bins, 2 to a shelf, to organize everything and utilize the full capacity of the freezer. My door won't close itself unless I adjust the front feet down a ridiculous amount. It's normal to tilt a freezer or fridge back a little bit (usually unnoticeable without a level) just so the door will swing close on its own. But this one had to be tilted so far back to make it swing close that it looked like the leaning tower of Pisa. I decided not to go with the Tower of Pisa look. As you can see from the photo, that door won't close on it's own.

    I would recommend this to a friend
  • Pros mentioned:
    Convertible, Spacious

    Rated 5 out of 5 stars

    Great for stocking up

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using unit as a refrigerator but like the fact that I can change it to a freezer. The unit has plenty of room to chill drinks, watermelons and lots of dishes prepared for a family gathering. Also it’s great for stocking up when you go to town for groceries.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious
    Cons mentioned:
    Handle

    Rated 4 out of 5 stars

    Well worth it!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2, one for a fridge and one for a freezer in my garage. There’s so much room and they seal very well. Only thing I don’t like is I can’t move the handle and hinge to the other side. After lots of searching for the best option these were definitely it for the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great garage addition

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge works as described and I got a pair one as freezer and he other as a fridge. I love how you can set and see the temperature for accurate cooling and reassurance. Only 4 star, truly from my own mistake as I thought I saw it was able to be adjusted which side opens from: it does not. So if you buy a pair they have to be spaced for opening and it doesn’t look very sleek. Great for storage: such as bulk buying with sealing or freezer meal preps. My fridge is filled with drinks for kids sports day and hot Florida summers, so it’s great it’s garage ready and works in such high degrees.the last plus: assisted close doors for when your kids don’t shut it fully.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed review. It's good to know the fridge and freezer are working as described, especially with the accurate temperature control. I understand your disappointment regarding the door swing not being reversible, and I appreciate you pointing that out. It's helpful information for potential buyers. It's also great to hear that the units are performing well in the Florida heat and are useful for bulk storage. The assisted close doors are a nice feature. If you have any further questions or concerns, please contact our customer support hotline at 1-877-467-4289. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertible

    Rated 5 out of 5 stars

    Upright freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the best value currently on the market. This is one of, if not the, largest upright freezers available. The fact that it can be used as a refrigerator is just the cherry on top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer for the price

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this deep freezer it holds quite a bit food and I love the shelf space and I love the basket that you can use to put miscellaneous stuff in it I gave a 5 star because I haven’t had any problems with it

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi LeticeH,

      Thank you for your wonderful review of the Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer! We're thrilled to hear that you love the ample storage space, shelf design, and the convenient basket for miscellaneous items. Your 5-star rating means a lot to us, and we're glad to know you haven't encountered any issues. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertible

    Rated 5 out of 5 stars

    Insignia convertible is awesome!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this freezer! We replaced a small chest freezer and this upright is a game changer. We also love the fact that it will convert between refrigerator and freezer as needed. We have it in our garage and it keeps our food much colder than any other freezer I’ve ever owned. So happy with it, we ordered another for my home baking business. Now, our 14-year-old refrigerator freezer has died in the garage. We will be replacing it with our third insignia and use it as a full refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Excellent!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is an excellent refrigerator. The temperature reading on the front of the front door is always exact. Plenty of space for all of your needs. would definitely recommend it to anyone with a large family or even a small business. I own two of them!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Insignia™ Convertible Upright Freezer! We're thrilled to hear that you find it to be an excellent product, especially with its accurate temperature readings and ample storage space. Your recommendation is invaluable, particularly for those considering it for large families or small businesses. If you have any further insights or questions, please feel free to share. We appreciate your feedback --Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great freezer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this freezer/refrigerator, it is huge and holds a ton of stuff. The display on the door makes it super easy to adjust the temperature if needed. The door seal is very strong and closes the door great.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer! We're delighted to hear that you love its spaciousness, easy-to-use display, and strong door seal. Your satisfaction is important to us, and we appreciate your feedback. Enjoy your freezer! Jeth | Insignia Support. BBY-ExBrand_Insignia

Sponsored