Customer Ratings & Reviews

My old Best Buy bought Frigidaire air conditioner fell out the window and disintegrated so I needed a new one and did not want to deal with a window model again so I got this 6,000 btu Insignia portable a/c, my first one of its type. So far I like it.. it's easy to put the exhaust hose out the window.. this carries heat to the outside and the unit itself, while heavy, rolls around smoothly on wheels. The A/C can get pretty cold so I have to watch the temperature. I like how when you turn the a/c on the vent first rises and then the a/c starts. The remote that it comes with works well and has many functions. You can control the vent angle with the remote. You can also turn the LED lights on and off which is a thoughtful inclusion. The exhaust tube gets mildly warm but I don't think it has much effect on the cooling power of the a/c to be honest. So yeah, overall, I like it. It works good, no window dangers, is easy to transport and has a great price here at BB.

Bought this a couple weeks ago. There weren't any reviews when I purchased so I really blindly purchased because it was the cheapest portable air conditioner I could find. PROs Blows cold air. Blasts cold air in an up down motion. Easy to install. Remote makes it convenient to turn on and off. CONs Super heavy. Was a pain to carry up stairs. You need to separate about a foot and a half from wall and window. Maybe all portable ac units require this but I didn't know that when I purchased. Would've been useful info to have when I purchased. Floor needs to be level or you hear noises. I have carpet so I needed a 2ft by 3ft piece of wood to place under ac unit to level the unit. The unit is pretty loud when it's on full power. If temp is close to what you set it to reach then ac unit isn't noticeably loud. But if its 85 and you set desired temp at 65 then unit is pretty loud. I have to increase volume of my TV when AC unit is loud. If its 70 and you set to 65 then ac unit is not loud at all. Overall I would recommend product because it works. I was worried product might break in a week but I've come to rely on it more and more. So far it's very dependable. Because of pandemic I've been working at in my bedroom but the heat made me lazy. This unit keeps me cool during my workouts. Everytime it blasts cold air when it's hot I'm like...this was so worth it.

This nice appliance was never used because I have a house full of boxes, presents, more boxes, BIG boxes, and unassigned furniture, appliances, decor, etc., and extra boxes, due to the big time remodeling job to which my home was subject. Thus, there's not a lot of room for movement. Still, I bought the portable rolling AC unit because, at the time, my rooftop Rheem's thermostat went out, and my cat and I were suffering unspeakably from the heat. Naturally, I was hoping against hope that it would fit in my home and move around with me from kitchen to bedroom to living room to office, etc., with ease. Additionally, just moving the unit out of my car took two people and over an hour, it was that heavy. This meant I couldn't lift the behemoth up over my head to move it from room to room in case there was a traffic jam amidst the boxes, furniture and other imposing stuff strewn hither and yon. In the end, I had to return it to the good folks at Best Buy, on the same day I purchased it. Should have mixed in reading glasses, a measuring tape and more brainmass before leaving for the store in the first place. The reviews were excellent, the price point fair, and it's a nice-looking appliance. I would surely recommend it based on those 3 factors, even though it never left the box it came in. My precious cat and I suffered through yet another week of 100+ degree temps inside; that is until the new thermostat was finally installed. The remodeling job, however, continues.

This summer has been pretty nasty. Even with central air, my office upstairs was still incredibly warm. I picked this up after returning one from Amazon that was much more expensive. This unit from Best Buy surpassed all expectations. It works incredibly well, is easy to navigate, and keeps the entire office incredibly cool. It’s definitely a louder unit, but has this awesome “swing” mechanism that moves up and down while blowing cold air out to make sure it gets the entire room. It’s really slick :). In any event, this is definitely not a small unit. It’s as big as the one we returned to Amazon. It works really well, though. If you want an easy to install portable A/C, this is the one for you. Thanks!

This is nice and cold, a lifesaver to have in this heat, if you can't afford refrigerated air get this, it's the next best thing. I love all the functions and remote control..it's nice and cold, cold, cold! I use it in my bedroom. Easy set up, my window was about 60" in tall sliding window, i bought extra foam strips, one thing i do recommend is the panels that connect, it comes with a few plastic pegs to lock them in place for longer lengths, this was not very very supportive. I had to improvise and stick brad fastners that i luckily happened to have in the holes for more support because it was very wobbly, i don't think that part was very well thought out, i fun if they made the panels with sliding lock pins that would be better, other than that, the ac itself is great, and i would definitely recommend it.

I love this unit! I have it in a bedroom and it has it super cold in there. Keep in mind i do have blackout blinds in this room that blocks the sunlight. The room stays cool for a few hours after turning the unit off. Have not had to drain the ac since purchasing on June 21 but you can if you want to. It does have condensation in the tank but its not a lot. The noise isn't that bad to me but it is an air conditioner so you have to expect some. It puts me to sleep though so I'm good with it. I will buy this brand again if needed.

It cools my bedroom good! It doesnt take up much space. It is not major loud.

I purchased this for my bedroom it was really easy to set up and is probably one of the best air conditioners I’ve ever had. My bedroom is about 220 sq feet, it cools it off in no time. If you are in need for an air conditioner then this is the one to get. Comes with a warranty but can purchase extended if you would want.

I was able to buy this unit on sale for 199.99, and paying 29.99 for a two-year warranty seemed like a no brainer.. I use this in my bedroom which is about 15x10ftsq.. The unit perfectly fine has a nice remote and many features, they were also nice enough to send sealing tape and tons of parts.. Overall I am satisfied and would recommend this unit.

It is amazing especially for renters due to ease of installation. No special tools are required except perhaps a single screwdriver. This unit does cool the room (10 x 11 ft) relatively quickly. One downside you should be aware is that this thing gets quite noisy. I measured it to produce 60 dB on low fan settings. Other than that, just keep in mind that this unit isn't self evaporating. You will need to drain once every month or two. I recommend looking for another brand IF you need quiteness.

Overall really liked how it performed and it kept my room cold, would highly recommend this to anyone looking for an affordable ac!!!

I tried Frigidaire, I tried Toshiba and I tried Midea and this Insignia portable AC has beat them all. I was looking for a portable AC that would have continuous fan for our bedroom. Unlike the living room or the office, a continuous fan noise is important because I am the light sleeper. Most all manufacturers do not allow for this. They all shut down the fan when the set temperature is acquired. Can you imagine white noise in your bedroom that turns off and back on off and back on off and back on. Insignia has a setting for Continuous fan! Yay my search is over. I believe the Insignia portable air conditioner is more quiet than others I tried. I also love the feature called Follow Me. By selecting follow me my Insignia will try to match the temperature where the remote is laid. How cool is that! Installation was easier than most portable air conditioners. The window piece fit nicely without air gaps showing. No tools necessary unless you want to use a few unnecessary screws. I did not. I have thought of the Insignia brand as an economy brand and so I bought Best Buy's extended warranty out to 4 years. For the reasons I mentioned and other reasons as well... I prefer this little Insignia which I purchased for $279.

This thing is a lifesaver! I use it in a bedroom that gets pummeled by northern and western light in Sacramento. It’s 110° today and my central AC wouldn’t be able to keep this bedroom cool without help. With this thing, I can keep the temperature pretty much whatever I want no matter how it is outside. What a BEAUTIFUL thing. The picture was taken on 4th of July 2024 after a year of ownership. It was a 110 degree day, but I took the photo when it was closer to 95 outside at about 10 PM. It blows literally freezing air *tears of joy*

Happy with this AC. Its portable and works fine. Have it set up in my living room, and while the temperature doesn't get super chilly with it, it makes it really comfortable. Highly recommend it.

This is my 3rd unit. I have had the first 2 unit for 2 months now and they work amazing. We have been having some central air issues so I purchased these for each of the bedrooms and I cannot complain at all. Ran for 7 days straight the first time and 3 days this second time. They are on wheels so easy to move around if you need to. Has a swing feature to move the air coming out in a up and down motion. There are a decent amount of setting for you to find what you like. Overall, a great unit. Would reccommend.

Cools ok, I wish it would oscillate side to side. If you change the temperature on the unit the remote does not change. From the first time I turned this on there has been a weird shaking sound coming from what I imagine is the condenser adding to an already very loud unit. The fan continually blows even when it's not actively cooling just draining electricity.

Awesome air conditioner unit. Really compact. Easy to install. Easy to operate. Works great. Keep my living room nice and cool in this hot Texas Summer.

This ac unit is easy to set up and use. The box is much larger than the actual unit which is roughly 3 feet tall. For the price this is hard to beat.

I have this unit installed for a couple of weeks now. It's pretty quiet compared to my older De'longhi. Ice cold air thats great for a small to regular size bedroom. One concern I have is the amount of condensation which drains out the hose. It seems to be more than my older unit. It would be very convenient if you can run the hose outside the window so you don't have to constantly be worried about the water building up in a bucket. This unit also comes with everything you need to install. Insulation tape and foam included. Having the remote control is a plus! Overall I'm happy with the unit.

This was everything I needed, low on volume, easy to control, fast at cooling down and easy to clean.