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Customer Ratings & Reviews

Your price for this item is $329.99

Customer reviews

Rating 4.4 out of 5 stars with 2492 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers praise the 300 Sq. Ft. Portable Air Conditioner for its efficient cooling, easy installation, and reasonable price. Many users find it ideal for small apartments and rooms, appreciating its portability and remote control feature. However, some mention that it can be noisy and a bit heavy to move.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,492 reviews
  • Pros mentioned:
    Cooling, Remote control

    Rated 5 out of 5 stars

    This AC is a lifesaver. I absolutely love it.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this air conditioner in 2023 and I am so glad I did. It was very easy to set up, it cools the room and it is almost like a quiet cool appliance. I can't imagine survival during these extremely hot temperature without it. If you are looking for an AC with excellent performance, look no further. It cools the room real fast and the remote makes it so convenient to operate it from a distance. I bought it in white, not sure if it comes in another color, and I absolutely love everything about it. I thought the price was a bit high but on the other hand you get what you pay for. It just needs to set it up near a window that opens in order to facilitate the hose. This unit comes equipped with everything needed including adjustments for the width of your window and tapes to cover any holes that would let the hot air inside. I highly recommend this Ac.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your positive experience with your air conditioner! We're thrilled to hear that you found the setup process easy and that it has effectively cooled your room, especially during these hot temperatures. It's great to know that the unit operates quietly and that the remote adds to your convenience. We appreciate your feedback about the color options and the pricing, and it's fantastic to see that you feel you received good value for your investment. We also acknowledge the importance of proper installation near a window and are glad to hear that the included accessories made that easier. Your high recommendation means a lot to us, and we're happy that you love your purchase! If you have any further questions or need assistance, please don't hesitate to reach out. Enjoy your cool and comfortable space! Keith | Insignia Support https://www.bestbuy.com/site/insignia-300-sq-ft-portable-air-conditioner-white/6393204.p?skuId=6393204 BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling, Price

    Rated 5 out of 5 stars

    Insignia Portable AC 300 Sq Ft

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My AC went out inside my home right now during the summer heat of Texas. Inside my home it is 85 degrees. Stopped by my local best buy on 4th of July to find an open box in mint condition for only $190 when retail price is $300. I was very happy about that but skeptical if it would work.. I put this inside my bedroom and set it for 72 degrees and within a fee hours my entire bedroom was cold feeling lovely! I made sure to keep my bedroom door closed at all times and followed the manual’s instructions. This is a temporary fix until i get my AC repaired for the entire house but man this is the best $190 i have spent cuz this is Texas and its July.. I aint tryna live my life like a Texas prison inmate when im out here in the free world obeying Gods commandments..

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Wow, that’s great to hear that the Insignia Portable AC is working so well for you in this extreme heat! It’s definitely a lifesaver to have during the summer, especially in Texas. And getting it for such a good deal at Best Buy makes it even better. Hopefully, your main AC gets fixed soon, but at least you have a reliable backup in the meantime. Stay cool and enjoy the comfort in your bedroom! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling, Price

    Rated 5 out of 5 stars

    I couldn’t have asked for better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our air conditioner went out the other day and the part we need is on back order and won’t be in for six more days. And although it’s September, it’s still hot in South Carolina. I live in a 2500 square-foot home with 20 foot ceilings and it’s an open floor plan with the living room and dining room being the same room I didn’t think this portable air conditioner would keep it cool in here. I just thought it would keep it comfortable if it was right beside me. So I went online, did curbside pick up, very smooth transaction and came home and hooked it up. This air conditioner is amazing. I don’t write a lot of reviews. I’ll be honest I read them more than I write them. But this deserves a review. I have it set on 72° and my entire living space feels extremely comfortable. Today it’s about 82 outside and my house thermostat says 76. Just from this little portable air conditioner I have been able to be comfortable in a very large space. I told my husband it was the best $300 I ever spent.

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Amazing portable A/C units

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 Ac units and they have been working really well. Very easy to install may take up to 15 minutes. Easy to clean filter. Does come with a remote and the air vents do sway up and down and you can also stop it. The ac has and automatic option to turn off and on once it reaches the specific temperature and it has the regular on switch to keep it on with out shutting off. I run these Ac with no issues and my light bill alot lower than I had initially anticipated. I do not regret this purchase at all. Only a couple down sides I found was the tubing that goes to the window can get hot and the unit itself is a bit loud. But other than that I had no other issues. I bought two units. 1 for the front of the house keeps living room and kitchen cold, and the other keeps the 3 bedrooms cold with the assistants of a fan.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Loving It, Works perfectly.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has been a blessing. It lives in my office which is the only finished room in our basement and it’s senseless to run the entire system for one room. I had a swamp cooler in here but it was no good against the Georgia heat and humidity. Last thing, the noise complaints are bs, it sounds like any other AC unit. People just might not be used to it in their space. The lower the temp, the harder it blows, if you want just a hum from it, either let the room get cold and turn it up a bit so it maintains, or hit the sleep button that gives you more a the AC him that put us to sleep as kids in the portable classrooms haha.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Helpful, amazing and great price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect choice for your home , so helpful I live in a apartment where my living room is a little big and it’s shares space with my kitchen and this AC HELPS A LOT when I’m cooking it’s gets hot and less that 6-10 minutes my living room it’s cool Get it it’s the perfect choice you don’t going to regret and plus it’s a good price if u think about it

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi VanessaM! Thank you for your feedback! We're thrilled to hear that the Insignia™ 300 Sq. Ft. Portable Air Conditioner is making such a positive difference in your home. It's great to know that it cools your living room and kitchen area quickly, especially when you're cooking. We're glad you find it to be a perfect choice and a good value. If you have any other comments or need assistance, feel free to reach out. |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-300-sq-ft-portable-air-conditioner-white/6393204.p?skuId=6393204 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Slightly disappointed.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for the small room. It cools ok but for the size and capacity, I expected the room to be much cooler. It does the job and setup was easy enough. I wish it came with 2 window attachments so it could be moved from the office to the bedroom without having to disassemble the window piece. It isnt easy to find the exact same window components so I ended up getting a 2nd unit for the bedroom. Even the insignia website didnt sell just the window components.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the air conditioner. We're glad to hear that it is meeting your needs for cooling a small room and that the setup was straightforward. However, we apologize for any inconvenience caused by the single-window attachment design and the difficulty in finding additional components.

      We understand how useful it would be to have the option to move the unit between rooms without having to disassemble the window pieces. We appreciate your suggestion and will forward it to our product development team for consideration.

      If you have any further questions or need assistance with your unit, please feel free to contact our customer support team. We’re here to help and ensure you have the best experience possible with our products.

      Thank you for bringing this to our attention, and we appreciate your understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-300-sq-ft-portable-air-conditioner-white/6393204.p?skuId=6393204 BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling, Installation

    Rated 5 out of 5 stars

    Great AC!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well in my bedroom! Such a relief this summer. Not too hard to install and works on vertical windows.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback, Brandi! We are glad to hear that the Insignia™ Portable Air Conditioner is providing you with much-needed relief during the hot summer months. If you have any questions or need further assistance, feel free to reach out to us. Thank you for choosing Best Buy!- Ed | Insignia Support |
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling, Installation

    Rated 5 out of 5 stars

    Good for dorm rooms

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son’s dorm room. It works well and keeps his room cool. It’s not too loud and it’s easy to install. No screws needed for the window part of it.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Cool air, just a bit noisy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our central A/C unit went belly up right on the beginning of summer, so we got this unit while we wait for the larger unit to be replaced. It works pretty well and was able to cool my living room and master to comfortable levels. It is just a bit noisy, like a loud fridge, but it is alright.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    No longer an ugly sweaty man. Thanks Insignia.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product if you dislike sweating. I make tictac content (coughcough NoopsIDO) when im bored, and im an uglier when im sweaty. Downside is it can be a bit annoying with it's sound, but meh. 2 years running strong.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Cool sleeping, finally!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After decades of relying on fans for cooling, at age 56 I decided enough was enough and bought this wonderful device. It was easy to assemble and place in my horizontal-opening bedroom window, and no problem to operate. My dog and I have slept well since I put it in, and the white noise it generates is less intense than a fan, but with the lower temperature much more soothing. As long as it keeps working well, I’ll consider it a good investment!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saved me from Vegas summers x_x

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable AC saved my life in Vegas summers. I had bought this AC when I moved into my last apartment in Las Vegas. As most know, the summers and heat here are no joke, and I was unlucky enough to have the hottest room in the apartment. On top of having the hottest room, our AC broke a month into moving in and the apartment was sitting at 100 plus. I am the type that must have it super cold when I am going to sleep or I get uncomfortable, at the time it was miserable alone to be in the house due to the AC being out, along with my room being the hottest. I picked this up in hopes it would save me from borderline heat exhaustion and let me tell you.... This provided instant relief as soon as I set it up and turned it on, which was an extremely easy assemble. It would always get switched on at night and sometimes even just the fan setting during the day, as I also did not have a ceiling fan for any circulation. I have had this for over a year now and has not failed me once. This was a game changer and saved my life during these treacherous summers. Hands down would recommend this to anyone and everyone, and if I had to go back and time and do it again, would go with this company and his model all over again.

    I would recommend this to a friend
  • Cons mentioned:
    Hose length

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this air conditioner about a month ago and I absolutely love it. I havent had any issues with it so far, the only thing I would criticize is the hose length. Its about 5ft which is short, I wish it was longer. The unit is also bigger than I thought it was. I do have a towel under it in case it leaks, however it has not. Other than that, it gets cold and has many different functions, it rolls easily and came with a remote. I have already recommended this product to friends and family.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 3 out of 5 stars

    Great AC unit but major design flaw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it cool? Yes! Does it make a lot of noise? Yes, it makes a good amount of noise. The one thing I don’t understand is the Air Exhaust Passage that connect to the window and lets the warm air out, is essentially just an open hole leading back into the AC unit through the Exhaust Hose. There’s no cover or screen protecting/covering the unit so 1. Everyone on the outside sees the inside of the tube and it looks really ugly and 2. It’s open, so if it rains, water can get into the tube and/or bugs/animals can also enter the tube. Granted, there’s a filter into the AC unit protecting it, but from that filter to the window is just open. Insignia, Best Buy, and the parts supplier all confirm there is no intended cover for this and essentially I would have to create my own. So beware. It definitely appears to be a design flaw. Also, look into getting warranty in case water does get into the unit from the hose.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling, Price

    Rated 5 out of 5 stars

    The best portable airconditioner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble. Cool perfectly. Worth the price. Quite. Good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Works Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a temporary AC unit for my master bedroom prior to getting ductless mini splits. The product was very easy to install and worked great! Only reason why I gave it 4 stars was that it was pretty noisy. Other than that, it did a wonderful job cooling my room!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello CRC34, Thank you so much for taking the time to give us your intake on this A/C, I am really glad to hear that our product is living up to expectations. If you have any questions please contact us at Insignia and we will be more then glad to assist you.

      https://www.insigniaproducts.com/contact-us
      Brian C. -Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    AC unit works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AC unit works great and it was easy to install. I connected it in my sister's living room, which is connected to the dining area and kitchen. Although she has central air, it would get hot when she cooks. This unit helps cool the whole area. They turn it off at night.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia Portable Air Conditioner! We're thrilled to hear that it's been a great addition to your sister's living space, especially during cooking. It's fantastic that the unit effectively cools the entire area. If you have any more tips or feedback, feel free to share. We appreciate your support. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-300-sq-ft-portable-air-conditioner-white/6393204.p?skuId=6393204 BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That first blast of cool cool air when you turn it on during a heatwave. Is complete nirvana. This works too good something I have a 400 sq studio and I have to shut it off some days because it gets to cold .Super easy to hook up plus It will shut itself off when it time to drain off the water just take the rubber plug out and let it drain so wat . No mess no fuss!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner has been a reliable cooling solution for my home. Its cooling capacity is impressive, quickly achieving comfortable temperatures. Energy efficiency is a standout feature, leading to lower electricity bills. Minimal noise ensures a peaceful atmosphere. It excels in maintaining air quality and even distribution. Durability and smart features make it a solid choice. The warranty provides peace of mind. Overall, it's a top performer, enhancing comfort and saving on energy costs.

    I would recommend this to a friend
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