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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3649 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, price, and easy setup of the 39" Class F20 Series LED HD Smart Fire TV Edition TV. They appreciate the excellent picture quality, especially for the price, and find the TV to be a great value. Customers also praise the TV's user-friendly interface and its ability to connect to the internet. However, some customers have experienced issues with the remote control, screen, durability, and slow performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 3,649 reviews
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Decent tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy and quick. The color is also decent. I really like the convenience of switching from different streamings & free to add streaming stations. The tv programming I feel needs works, if the tv is left idle for 5mins it turns off( good for some people I get it). The remote has been a pain since the 1st week I purchased, from the loud clicking of changing the channel to the batteries that is already going dead ( but the tv do make you aware that the batteries needs to be changed out). Overall I think it was a good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Gets the job done…barely.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is decent considering what I paid. The smart tv UI is just always a pain. Even the more expensive tvs UI freeze up and lag constantly. The tv remote for my unit for some reason just stopped working one day. So to get around this I bought a Roku. Now I have to press the power button on the actual tv once. Then press it again to switch to the proper input for the Roku. At this point I’m welcome to go get in bed because I can at least turn the tv off with the Roku tv. Sometimes I just wish some technology would stay where it is currently rather than upgrading it to a “smart is”. Alas, this tv does what it set out to do. Nothing special. When I want to be wowed by a tv I use my OLED in the living room

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality, Price, Size

    Rated 5 out of 5 stars

    satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect price perfect size Works great quick assemble great picture, color and volume

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Great affordable TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this Tv for about A month and a half now and it works great! I really wanted a TV for my room that I could cast to from my phone or be able to download apps on the TV in general so I could be able to watch other shows that aren’t on Netflix, Hulu, Amazon, or Disney. I’ve used the fire stick before and it’s great for downloading apps and I just personally enjoy it more than Roku too. Although since this TV already comes with it installed now I can cast and/or just download what I need! The only problem I had with this Purchase was when my remote disconnected from it, but it was a really quick fix anyways. I have not had any other problems with it since then :). The quality is pretty great too! It’s definitely a good buy if you’re looking for something cheaper and of good quality! I’ve never had an insignia TV so I was skeptical about buying it or a Samsung one knowing it was gonna cost me more. Really glad I chose the more affordable option

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Insignia™ - 39" Class LED HD Smart Fire TV Edition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the purchase I made. I would recommend this product to anyone purchasing an alternative tv for their home. The Insignia™ - 39" Class LED HD Smart Fire TV Edition TV is performing at my level of expectation. I have been using it daily for about a month and the only issue has been finding a tv antenna, it is not connected to cable or satellite.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Garage gym

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this to my garage gym, and I am very satisfied with the picture quality, ease of use and speed of refresh rate, use the apps for bike ride videos and workouts, have this connected to an older vizio soundbar and it is more than adequate

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    The best 39" TV around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We put this in our RV because it was the only 39" available. It was a perfect size and has a great quality picture. The price was very affordable. We have recommended it to our friends and they are happy with theirs too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly recommended Insignia TVs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was somewhat skeptical of the “Insignia” brand until I found out it was a Best Buy brand. Previously, I only purchased VIZIO TVs. In the past year, I have purchased 7 Insignia TVs. 2-24”, 3-39”, and 2-50” for myself and family members I’m now waiting for the larger Insignia TVs to go on sale. The pictures are so crisp, the sound is great, and the remote is easy to operate. I’m in the process of moving so I haven’t unboxed my 39” TV. Pictures are of my 24” TV mounted in my kitchen. I highly recommend the Insignia TV to anyone looking for a great deal!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hey Rose,

      We really appreciate you taking the time to leave a review on our Insignia Products 39'' Fire TV. We know its important to look into the brand of which ever major purchase you will be making, so we are glad to read that you trust our brand, certainly we will not disappoint. This Fire TV will not fall short of your expectations either with its Alexa features and extensive app store for streaming services. If you need any help or if you have a question, feel free to reach out to our team at any time, we are here for you. Janĩna G | Insignia Products | https://www.InsigniaProducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So nice I bought it twice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to finally get a TV for my bedroom after waking up in the living room once too often. This TV was so packed with cool tech. that I returned it - for the same TV in 50". The BT remote ( not RF so it works without having to point it at the TV) with the built-in mic, the picture quality... It could use a sleep-timer dedicated button on the remote but there's one in the menu.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    TV on a budget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with a great picture and at a great price. Bought this tv for guest room , because I wanted a smart tv but didn't want to spend a lot. Also because of price it allowed me to go with a larger tv instead of smaller one that I was orginally going to buy. Has plenty of apps so I didn't have to add cable in guest room and it also has built-in wifi

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for Outdoors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV to use in our gazebo outdoors so it had to be easily portable in addition to all the usual features you'd want. This unit has delivered! It's so much fun to watch sporting events, movies, and shows outdoors with friends and family. The picture quality is excellent, sound is more than adequate for outdoors, and chock full of features and apps. This guy was definitely tremendous value!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up and very easy navigation. Clean picture and lots of applications to choose from. More choices if you have a cable provider but if not still a lot of content.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Great value. Love the remote!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Upgraded my daughter's tv from a 32 in to this. Definite difference in size for viewing. Worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price! Was not expecting a 39 inch tv for such a low price. The tv offers allot more than a regular tv. This was a last minute purchase and cannot believe I got such a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I LOVE THIS TV!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this TV for my bedroom a few weeks ago. I finally put it together and OMG perfect. I love the picture and size. I have it on the dresser now. I am going to hang it on the wall. I am very please with my purchase. I recommend this for anyone that lives in a small apartment.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Sandy,

      Thank you for taking the time to review our 39" HDTV. I am glad to know you are so happy with your purchase. We strive to provide excellent products at an affordable price, so we definitely appreciate your comments. If you ever have any questios or concern about the TV please use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an upgrade for my son's room on the week of Black Friday deals. Excellent TV for the price. Picture quality is good and it was easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Insignia 39 inch tv.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly in entertainment center. Blue tooth ready. Great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Fire TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my TV, I got it for my bedroom and it fit perfectly on dresser. Good picture and love the Fire TV.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Kim!

      Thanks so much for taking the time to leave your review on our Insignia Products 39'' Fire TV. We are glad to read that your new purchase has worked out perfectly for your set up, we know how important this may have been for you. We hope you are able to get the most out of the smart TV features such as Alexa and the multiple streaming apps. If at any point you need assistance, please do not hesitate to reach out to us, we are here for you.
      Janina G | Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is exceptional and works well, except for a few glitches. This is my first ever TV and I love it! Great quality, sound, display, and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best TV purchase yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture. Easy set up. Can be mounted. Easy to use and set up.

    I would recommend this to a friend
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