Customers appreciate the air fryer feature for its convenience and ability to cook healthier meals. They also value the easy-to-clean feature, which makes maintenance a breeze. However, some customers have experienced issues with delivery and noise, such as loud button presses and heating/cooling sounds.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 73 reviews
Cons mentioned:
Burners
Rated 3 out of 5 stars
Great gas range with a flaw
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Initially when we purchaed this item we loved it for the first couple of weeks. The burners are fantastic and powerful. The big sizes of them add useful for the types of cooking we do. The oven is also a nice size. Our only issue we have with this unit is the burner knobs. After two weeks of using the stove the lettering on all of the knobs faded away. We contacted bestbhy and they replaced it. The problem is, the new ones are fading are a few days of installation. For an expensive item. This is unfortunately and unacceptable. Look elsewhere
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hi there! Thank you for your detailed feedback. We’re glad to hear that you initially enjoyed the powerful burners and the spacious oven of the Insignia™ 4.8 Cu. Ft. Slide-In Gas Convection Range. However, we’re sorry to learn about the issue with the burner knobs. We understand how frustrating it could be that the lettering faded so quickly, even after replacement.
Your feedback is valuable, and we’ll make sure to pass it along to the relevant teams for product development. If you need further assistance or have any other concerns, please don’t hesitate to reach out, please be inform that this product does have a 1-year manufacturer warranty starting from the date of purchase. Once again, we apologize for the inconvenience. |Angelica| Insignia Products| https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
Pros mentioned:
Air fryer
Rated 5 out of 5 stars
Enjoy cooking with this stove
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is awesome stove / air fryer. It does everything from cooking and baking to keeping food warm.
I would recommend this to a friend
Rated 5 out of 5 stars
Love this stove
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this stove! Looks very attractive and I receive many compliments. Fancy fancy!
I would recommend this to a friend
Rated 2 out of 5 stars
Broke fast
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The metal part broke its too thin
The first time we used the air fryer it smoked too much
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Terrible delivery
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm very disappointed..They didn't even remove the store price
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hi AlejandroC,
Thank you very much for taking the time to review our Insignia™ - 4.8 Cu. Ft. Slide-In Gas Convection Range with Self Clean and Air Fry - Stainless Steel. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support Shella https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Cons mentioned:
Burners
Rated 2 out of 5 stars
Missing Burner or Manufacturer error?
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Let me preface this by saying I am aware this was an open box purchase. However, we were told they’d be able to get us the piece needed. Ends up that this stove is discontinued. We had to leave out of town and now we’re back but I’m sure we’re probably out of the return window now. But as I was trying to see if the other burners would fit… it looks as though the actual holder is farther away then it should be. So none of the burners fit. They’re all the same. Except for this one. If anyone can help us figure this out, I’d greatly appreciate it.
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
We're sorry to hear about the challenges you've faced with your stove purchase, particularly regarding the discontinued model and the fitment issues with the burners. Customer satisfaction is important to us, and we apologize for any inconvenience caused. We recommend contacting our customer support team directly to explore potential solutions or alternatives, despite the purchase being open box. Your feedback is valuable, and we appreciate your patience as we work to resolve this matter for you. Thank you for sharing your experience, and we look forward to assisting you further. Keith | Insignia Support https://www.bestbuy.com/site/insignia-4-8-cu-ft-slide-in-gas-convection-range-with-self-clean-and-air-fry-stainless-steel/6462590.p?skuId=6462590
Pros mentioned:
Air fryer, Easy to clean, Motivates cooking
Rated 5 out of 5 stars
Gas Stove
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great, and looks fantastic in my kitchen!
Makes me want to cook a home made meal everyday!
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a pretty solid oven. It looks great, works great, and has a lot of functions. My only complaints are about how much noise it makes & the loose door handle. Every button press is a decently loud DING & the handle needs tightening almost weekly or it will fall off
I would recommend this to a friend
Cons mentioned:
Noise
Rated 4 out of 5 stars
Great for the price!
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
GGreat for the price, the only downside is that the oven is a little loud. Otherwise, I would have given a 5-star review!
I would recommend this to a friend
Pros mentioned:
Design
Rated 5 out of 5 stars
Amazing
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love it!!! The design and how quickly we got it in and together
I would recommend this to a friend
Cons mentioned:
Noise
Rated 3 out of 5 stars
Gas range
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This oven is very load heating up and cooling down
The fan runs nonstop to cool the oven it's so annoying like the the microwave is running.
No, I would not recommend this to a friend
Pros mentioned:
Easy to clean
Rated 5 out of 5 stars
Love it
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful looks amazing works like a charm i will buy from bestbuy again .it heats up fast has lots of space inside stove and easy to clean
I would recommend this to a friend
Pros mentioned:
Easy to clean
Rated 4 out of 5 stars
Gas range stove from bestbuy.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great gas range stove. I love the look and easy to clean. The thing i dont like is that the electrical 110vac outlet has to be 6" from the ground in order for the stove to get a closes to the back wall.
I would recommend this to a friend
Pros mentioned:
Easy to clean
Rated 4 out of 5 stars
Netters
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Burners work great!
Oven heats evenly.
Very easy to clean.
I would recommend this to a friend
Rated 4 out of 5 stars
Nice Range but could have an issue with the sensor
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The range is good but it has an issue with the sensor, second time in the past couple months, I have to call BestBuy again to schedule a technician visit. It was suggested to get unit changed during the first technician visit.
I would recommend this to a friend
Cons mentioned:
Damaged, Delivery issue
Rated 1 out of 5 stars
Broken
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
On my 5th or 6th replacement of this same stove that was bought as New. I haven't been able to enjoy the product (originally bought first week of June 2024) I paid for cause neither of the 5 to 6 stoves this far been delivered works or isn't damaged. Peeling paint, Broken Burnners, Oven Heating Issue, Lock Issue etc. Now, I have my 6th to 7th delivery upcoming on the 9th of August of the same junk cause they dont work and BestBuy isn't doing anything for me.
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for taking the time to share your feedback regarding the Insignia™ 4.8 Cu. Ft. Slide-In Gas Convection Range. We truly value your experience and understand how important it is to have a reliable appliance in your home. Your insights are valuable to us as we strive to improve our products and services. We appreciate your patience and hope that your upcoming delivery meets your expectations, allowing you to fully enjoy all the features of the range. Thank you for being a valued customer! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-4-8-cu-ft-slide-in-gas-convection-range-with-self-clean-and-air-fry-stainless-steel/6462590.p?skuId=6462590
Pros mentioned:
Design
Rated 5 out of 5 stars
Perfect
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Recommended product works totally adds an elegant touch to the kitchen totally recommended
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for your wonderful feedback! We're thrilled to hear that our product adds an elegant touch to your kitchen and that you're happy with its performance. Your recommendation means a lot to us.
- Carl | Insignia Products
Cons mentioned:
Delivery issue
Rated 3 out of 5 stars
Delivery issues.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have not received this stove. It was supposed to arrive on 7/30. The delivery went to the wrong address. Even my new address is only 6 miles from the address they went to they refused to deliver it.
I would recommend this to a friend
Pros mentioned:
Easy to clean
Rated 5 out of 5 stars
Best Stove Ever
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Mu fiancee loves the stove, she has not allowed me to cook on it yet, however it looks great in our space. Coming back soon to purchase the fridge .
I would recommend this to a friend
Pros mentioned:
Air fryer
Rated 5 out of 5 stars
Love it!
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it love it love it love it love it love it love it!