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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 331 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the excellent battery life and compatibility of this 80 W 26,800 mAh portable charger, praising its ability to power various USB-C devices, including laptops. Many appreciate its reasonable price and portability, making it ideal for travel. However, some find the charger's size and weight to be somewhat substantial, and a few mention it generates noticeable heat during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 331 reviews
  • Pros mentioned:
    Battery life, Charging speed
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Lifesaver.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this thing for my phone, steam deck, and ipad pro. Supports super fast charging on my Samsung galaxy S23 ultra, which is very much appreciated. Charges my steam deck at full speed, and my iPad pro on top of that. Pretty heavy device, but so worth it as it's saved me countless times from when I need that extra juice. Doesn't take too long to charge itself and is pretty sleek. Nothing flashy but it does all I need it to with 65w fast charging.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed

    Rated 5 out of 5 stars

    Works great! Huge capacity

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this originally for my surface go 2 weary of it being a lot lower priced then others out there nearly by half. Ended up purchasing 4 over the course of the years because they fast charge Samsung phones and 30W charging for a Samsung Galaxy View 2 while watching netflix over the course of 4 hours fully charging it from 2 bars of 4 on the battery bank. 30W seems to be the optimal use range for these batteries, not sure for anything over that, non-pps for samsung just 18W usb-c.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great 65W PD portable Power pack.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent power pack. I got an open boxed slightly cheaper and now regret not cleaning Best Buy out of these packs. They have great battery life and can charge a lot of my laptops that works with Type C charging. I think it is specs to put out 65W of PD and that is plenty for many laptops. Charging it is a bit slow at only 30W, but I understand if you are trying to reduce wear of the pack. The feel is great also and size-wise is is average. I think it has a bunch of 18650 Cells inside it. It also came with a nice type C to Type C charging cable. Picture shows the device below a babyruth candy bar for size comparison.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. Great capacity and features while being very affordable. I have used it to charge my camera, phone, and iPad.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great Pack

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal on this charger, have not had a computer capable of receiving usb-c charging but battery has performed flawlessly, only negative is size, but what do you expect for 26,800?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product but you may need to accessorize

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a game changer. Not only is it great for laptops and phones. but it is also a fantastic charger for the Nintendo switch and steam deck. It has the power and capacity necessary to keep your electronics going for far longer than their internal batteries would. Though you will need to buy a wall plug for it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    battery work fine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery. Good for charge my Dell tablet when I am traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great on Steam Deck

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent battery bank. Provides plenty of power for a Steam Deck, not only to power it but to charge it as well. Get about 1.5x full charges for a Steam Deck. Fits with finger space with the Steamclip system. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have ABSOLUTE POWER!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the few 60w USB-IF certified USB PD powerbanks. Robust and built like a tank.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Unit with reduced capacity.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first unit I received appeared to function fine. I tested it as a power supply for my Steam Deck after fully draining the battery. I left the Deck off while the bank charged it (after fully discharging and recharging the bank) only to find it died when the Steam Deck hit about 75%. I then got a hold of a USB tester and put it in-line between the power bank (fully charged) and Deck. The battery pack died (went from having 2 of 4 LEDs lit to 1 LED blinking) after delivering about half of it's rated power (2600mAh delivered of 5000mAh @ 15V). So moral of the story here is double-check you're getting the rated capacity of your power bank. Based on other user reports, you should be able to charge a Steam Deck around 1.5ish times. I'm waiting for a replacement unit and can retest that one when it shows up.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      I would like to express my concern about your experience with this Portable Charger. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.

      Dina | Insignia Support |  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Size, Weight

    Rated 4 out of 5 stars

    Insignia Portable Charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure whether I would like this since I've had mixed experiences with Insignia brand products, but it turned out to be extremely useful. How effective it charges depends more on the laptop or cell phone it's connected to (which means that it only gives a few extra hours for my battery-draining gamer laptop), but it certainly does come in handy on days when I'm away from home for much of the day and forget to bring my plug for either my laptop or cell phone. The main downside of this product is primarily its bulky weight and size.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Portability

    Rated 5 out of 5 stars

    A must buy for travel charging!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges my macbook with ease. Great in a pinch to keep any travel items charged up! Can charge my iphone 10ish times per charge as wel as myipad and switch.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price

    Rated 5 out of 5 stars

    College Student Essential: Portable Power House!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a college student who spends most of their day outside away from an outlet, Insignia was able to create a product that has the best value while also providing a top-tier charging experience. This can charge any Chromebook or MacBook with ease via its type-C port to 100% in no time while still having some juice to charge my phone. Overall, a must-have for anyone who looking for a budget-friendly battery bank.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    A solid power bank at a good price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not the best looking, the lightest, or the most feature packed power bank, but when I needed to charge my laptop in the middle of a parking lot this power bank came through. It has enough power for most lightweight laptops (don’t expect miracles with any gaming laptops) and is a perfect travel companion for flights when wall plugs are scarce.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    A must for traveling with your Steam Deck!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this battery pack and was highly regarded by others. Thank goodness they were on to something and were right as well. This battery pack provides the right amount of watts and amps out to use your steam deck - you can either charge this up while you're not using it when out an about or it can allow you to play and charge it up at the same time. Just charging alone without the steam deck running will give you about 1.6 charges (i.e. one charge from 0-100%, and the one more from 0%-60% theoretically). Great for those long trips and airplanes ride. This is also TSA compliant so all will be well packing it into your carry on bag.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent battery bank for your buck!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast charging battery bank for the price! I bought this for a recent trip to keep my phone, tablet, and Nintendo switch charged. Charges at a faster rate compared to other battery banks. Comes with a type-c to type-c cable, but no charger included. Depending on the type of charger you use, may effect the charging speed of the bank. Downside is that it's a pretty hefty and large brick. Was still able to take this on a flight no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Love this power bank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the $. Might look huge but it is actually not; and lighter than you'd think.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    So far, so excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate that this power bank can charge from as little as a phone charger or as big as a 20V USB C charger. It's a bit disappointing rhat the charge limit is 30 W instead of the 65 you can output, but that's probably going to help with longevity. A couple comments, one the charger comes with an E marked cable that can push up to 100 W. It's a little stiff but works well. If you need the full 65 W, you will need an emarked cable. Second, the USB A ports are plenty fast at 3A, but it's split between two, so plugging two devices in will make each port charge at half speed. Third, the heat at full 80 W usage is hot but not painful to touch. Just be careful about using it in a closed bag or something, it's going to build up heat if you keep it enclosed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Lots of power in a nice package

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Picked this up on clearance for over half the price and it's absolutely worth what I paid for it. Battery came half charged and took about 3 hours to charge to full. Comes with a nice USB-C to C cable in nearly plastic-free packaging, which is appreciated. It's not as bulky or heavy as I was expecting from nearly 30,000 mAh, but it might get uncomfortable to keep in a bag all day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Usb-c

    Rated 5 out of 5 stars

    Excellent battery to charge a laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a battery to charge my laptop. They were all very expensive and seemed unreasonable. This charger was very reasonably priced. I wasn't sure about the quality. After using it several times, it is an excellent battery to charge my laptop. It charges efficiently using USB-C on both ends. Also, some of the other charges do not include a charging cord. This one is included.

    I would recommend this to a friend
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