Customers regard the replacement remote for Samsung TVs favorably, particularly praising its ease of use and compatibility. Many appreciate that it functions as a good replacement for lost or broken remotes and provides a quality feel. However, some customers noted that the button layout could be improved, and a backlight feature was desired by several users.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,743 reviews
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Replacement remote for Samsung 65 in television
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great replacement remote for my Samsung 65 inch TV. Set up was a breeze and the price was very reasonable. I would recommend this for all televisions that need a replacement remote. The instructions have every television brand you can think of.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for sharing your feedback with us. We are delighted to hear that the replacement remote for your Samsung 65 inch TV was easy to set up and reasonably priced. It's wonderful to know that you would recommend it for all televisions needing a replacement remote and that the instructions cover every television brand you can think of. Your satisfaction is important to us, and we appreciate your support.
Keith | Insignia Support
Rated 3 out of 5 stars
Lack of options reason for unsatisfactory purchase
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this Insignia™ Replacement Remote for my Samsung TV from the Spokane North WA store on Christmas Eve, arriving just as they were closing. While there was an initial issue with being accidentally charged twice for the remote, I want to commend the employee who assisted me. Not only did he stay nearly 20 minutes past closing to fulfill my purchase, but he also suggested a Best Buy credit card that has since been extremely beneficial to me in several ways, including raising my credit score! The credit card signup process was also remarkably quick and easy, which I truly appreciated. The duplicate charge was promptly corrected by Citi the actual bank for the Best Buy credit card.
However, my disappointment lies with the remote itself. Despite my request for a voice-enabled option (they only had 2 universal remotes in store compatible with my specific tv) I received this very basic model (honest mistake, as he was already going above and beyond to satisfy a customer, doing last-minute, late-night shopping). Anyway, The layout feels outdated and makes navigation somewat difficult, and the lack of voice control is a significant drawback for me!
If you're looking for a remote with modern features like voice control and a more user-friendly design, I would recommend exploring other options. While the employee provided exceptional service and valuable advice regarding the credit card, this particular remote did not meet my functional needs.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Better for me than the original remote.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Insignia remote is designed specifically for a Samsung smart TV so it has all the right controls for it. I like that it is larger, with larger buttons, than the Samsung remotes.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hi Hpowell, we’re so glad to hear the Insignia remote is a better fit for you than the original! The larger size and buttons can really make a difference in everyday use, especially when everything works seamlessly with your Samsung TV. Thanks for sharing your experience it’s great to know the design is hitting the mark! Patricia | Insignia Support
Pros mentioned:
Setup
Rated 5 out of 5 stars
Insignia Remote for Samsun TVs
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Recently my original Samsun remote stopped working so I purchased an Insignia Remote for Samsun TVs. Since I am older, I often struggle with trying to set up new tech gadgets and have to call in my adult kids. This was the easiest setup ever. I just took it out of the box, popped in batteries and It worked perfectly. Thanks for a great product!
I would recommend this to a friend
Pros mentioned:
Ease of use, Remote functionality
Rated 5 out of 5 stars
User friendly
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This remote was super easy to program and works great!
I would recommend this to a friend
Rated 5 out of 5 stars
A Lifesaver
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Insignia remote replaced my original remote after it was stepped on. Luckily I did not need my original remote to set the replacement up. It was a very easy setup and was up and running within minutes. Highly recommended.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Easy replacement tv remote
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It worked with just putting in batteries no need to read instructions figure out what model tv you own to put in a code for remote to work . Thats exactly what i was looking for at a reasonable price.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Good back up controller!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I lost my controller somewhere in my house and The moment I put the battery in on this controller my tv turned on! I didn't have to go to settings to set my tv it automatically turn on!! Is definitely worth having as a back up especially when your kids take the controller and miss place it around the house!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Insignia Replacement Remote
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We purchased the Insignia Replacement Remote because it was compatible with our Samsung tv. The remote is already programmed and ready to go. It easier to punch in the tv channel on the remote. We love it.
I would recommend this to a friend
Rated 5 out of 5 stars
Good one
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this remote for my TV and it was cheap and I used to think it wasn't of great quality but when I used it I found it to be really good
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Replacement Remote for our Samsung TV
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We were very happy to be able to find this Remote, it was out of stock but came ups the next day and with no set up needed it worked right out of the box.
Thank you for your friendly help and service.
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Great remote for your Samsung tv's
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought a Samsung Freestyle projector, and the remote broke when I was moving; this one actually works better than the one that came with the projector. I love it because the setup was quick and easy, it only took a few minutes, and now I don't miss the original remote!
I would recommend this to a friend
Pros mentioned:
Compatibility
Rated 5 out of 5 stars
Replacement Remote Control for Samsung TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is very similar to the original remote that came with my Samsung TV. I'm very happy that there was no need to search or progam it to my tv. It works great!
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hi MsSunflower, thank you for your feedback! We are glad to hear that the remote is working well for you and that it was easy to set up with your Samsung TV. If you have any other questions or need assistance in the future, please don't hesitate to reach out. Enjoy your viewing experience! -Carlo, Insignia Products
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Samsung easy paired remote
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to operate instantly connected to our tv, easy to use
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hi RonaldM! Thank you for your feedback! We're happy to hear that the Insignia™ Replacement Remote for Samsung TVs is easy to operate and instantly connected to your TV. If you have any other questions or need further assistance, feel free to reach out.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good item and useful easy to use . Reliable and portable
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hi there! That sounds like a fantastic find. A reliable and portable remote that’s easy to use makes life much more convenient. Glad it’s working out well for you. |Angelica| Insignia Products|
Rated 4 out of 5 stars
Almost like the original
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We had an unfortunate house fire and I thought I lost my remote so I got this. Fortunately, I was able to find my original remote. This one looks exactly like the original and I’m sure it works great. It’s a bit pricey though.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for sharing your experience. We're sorry to hear about the house fire and hope everyone is safe. It's good to know that you found your original remote and that the new one looks identical. We understand your concern about the price, and we appreciate your feedback. Keith | Insignia Support
Pros mentioned:
Remote functionality
Rated 5 out of 5 stars
Replacement better than original.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great replacement for the lost original (Samsung Remote)
Actually better than the original because it's easier to read than the all black original.
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung remote
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The device worked for me. I had bought 2 others that did not work and this one finally did.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for your feedback. We are pleased to hear that our product worked for you after trying two others that did not. Your positive comments are appreciated and help us continue to provide reliable solutions that meet your needs.
Keith | Insignia Support
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Amazing remote
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It work amazing it like the same one that came with my tv
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
That's fantastic to hear! It’s always a relief when a replacement remote works just as well as the original, and it’s great that the Insignia™ Replacement Remote for Samsung TVs meets your expectations. A seamless user experience can make a significant difference in enjoying your TV. Thanks for sharing your positive experience, and happy watching! If you have any tips or features you particularly love about the remote, feel free to share! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-replacement-remote-for-samsung-tvs-black/6448217.p?skuId=6448217
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Easy
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Opened it up, put batteries in it & everything started working. Didn't even have to program it.