The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 48 reviews
Rated 5 out of 5 stars
Works As Expected - Nice Upgrade from Old Remote
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have a Roku based TCL TV whose remote has seen better days. The battery door doesn’t stay on, and the d-pad sticks a bit. One of the shortcut buttons is woefully out of date and no use to us. The kids also like to leave the remote in various places or lose it down the couch, which causes a daily search it seems. With these shortcomings in mind I was happy to see the replacement remote available.
The remote looks just like a regular Roku remote – an identical layout to the TCL provided remote, or any of the other Roku streaming remotes I have. The remote is more squared off in comparison and the plastic has a light texture to it. The TCL remote has a rounded bottom and glossy plastic – a design that lends itself to sliding off surfaces easily. The squared off remote balances on the armrest of the couch a little better. The remote carries 4 programmable shortcut buttons. These buttons have default settings: A-Netflix, B-Prime, C-Hulu, and D-Disney.
Right out of the box the remote was able to control the TV, and didn’t need any additional setup. There was nothing more to it than that. Range on the remote is good, and the buttons feel good. It feels like a solid replacement.
You can change the programming on the remote’s shortcut buttons 2 ways. The first is to take the old remote and copy its settings via IR learning. You just have to hold the power button on the remote for 3 seconds for to start the learning mode. Then you press the shortcut button you want to program, and point the top of each remote right at each other. From there you press and hold the button on your old remote that you want to copy over. It works pretty well, but unfortunately my old remote doesn’t have anything worth teaching the new remote.
The other method is to program a multi-step macro. I would like to have Max as one of the buttons instead of Prime, but my old remote didn’t have that as an option. So instead I have to rely on a macro. You start the process with the TV on, and then holding the back button and shortcut you want to program for 3 seconds. From there you press the sequence of buttons you need to navigate to the app on the TV’s menu. You start with the Home button, the arrow around to the app, and finish with the OK button. After you get the sequence right you press and hold the shortcut button you are programming for 3 seconds until the remote light flashes green. The one downside to this method is if you decide to rearrange your app menu, then you will need to adjust the macro to the new menu position.
Overall, this is a good remote. I would definitely recommend it to anyone in need of a replacement, or just want to keep a backup because kids (or pets).
I would recommend this to a friend
Rated 4 out of 5 stars
Good Roku TV remote with some issues
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The package includes the remote, some AAA batteries and the user guide. It’s a similar size, weight and shape to a standard Roku Remote. There is good, positive feedback from button pushes. At least as good as the original remotes. This remote is a bit more “clicky” and the original remote is a little more mushy but both give positive feedback.
It is designed specifically for and works out of the box with Roku TV’s. There is no need to pair the remote to a TV. I tried it on a TCL 32” TV, an Element 24” TV and a Hisense 65” TV. All with no issues. It will not work with Roku Boxes or Sticks. I tried it on several and there was no connection at all and no way to pair.
The 4 preset buttons work out of the box as well. A – Netflix, B – Amazon Prime Video, C – Hulu, D – Disney. They are not labeled with a specific app because the buttons are programmable. Unfortunately, programming is more work than I’d like and quite finicky. You must record a macro.
(1) Pick the button you would like to program.
(2) Go through the steps to open the app you want.
(3) Press and hold the button to save.
From then on, when you hit the button, the TV will go through the steps that were programmed. The programmed app doesn’t “just open” as they do with the pre-programmed apps. The macro also records ‘exactly’ what you do. If you pause for a couple of seconds to think about what button to push, the macro will also pause for a couple of seconds. If you push the buttons quickly, the macro will run quickly. It would be much easier if it was more like a car radio where you open the channel or app and then just push and hold the button you want to program for a few seconds until a beep or a light flashes to confirm the button is programmed.
Another issue is, if you move the programmed app to a new location, you will need to reprogram the button. The macro opens whatever app is in the location that is programmed. Similarly, if there is an update that adds or removes buttons from your screen (which happened to me), you will need to reprogram. It is a little annoying but the fact that the buttons are programmable at all is better than not being able to be programmed.
Finally, the remote must be pointed at the TV while the macro is running. While testing, I got a little lazy and moved the remote before the macro completed and the app didn’t open.
Aside from the programming of the buttons issue, this remote is great and I would recommend it for Roku TV users looking for an additional remote or an easy (no pairing) replacement. It’s at least as good as the Roku Remote in terms of feel and almost as good in terms of function.
I would recommend this to a friend
Rated 5 out of 5 stars
Inexpensive replacement Roku remote, just works
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I own an insignia Roku tv and have been loving it. But when i lost my remote control, my life has been slightly more difficult. I have been having to use the Roku mobile app to control my tv. Although this is a modern day high tech solution, it had become quite cumbersome. Having to unlock my phone and load the app, and wait for it to connect each time is a bit much when i just need to raise the volume.
The Roku replacement remote was my perfect solution! It is very inexpensive and works perfectly. In fact, i am a bit disappointed with myself for not acquiring this sooner.
The remote is almost a like for like replacement and works natively with the major brand Roku tvs.
The bottom of the remote has the 4 quick launch buttons, but they don't quite function like the original remote. This buttons immediately launch 4 popular apps, depending on the tv, but this remote has to be programmed. The way you do this is by setting up a macro. You have to start the macro with a button combination, then launch the app how you normally would. This records the button combinations and launches it with the press of the shortcut button. For example, you would record pressing the home button, then scroll to the app you want, then select the app to open. It records all this, then launches with the button. Alternatively, you can program these buttons by "teaching" it with an existing remote. However, if you have your original remote you will likely not be purchasing this.
Overall i am very pleased with this replacement remote, and i highly recommend it if you lose your original remote.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent Back-Up, Secondary or Replacement Remote
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This reviewer received promo considerations or sweepstakes entry for writing a review.
One of my biggest pet peeves is when something goes wrong with the original remote for a television. Having this Insignia remote as a back-up option helps alleviate those fears. Not only does it work almost exactly the same as the remote that came with my TCL Roku TV, but it also has a cool extra feature.
What I Liked:
- It worked right out of the box. I didn't have to do any special programming. It already controlled power and volume for my Bose soundbar, navigated the menus, etc.
- The rubbery buttons have great texture for pressing and seem of high quality.
- Batteries are included!
- The programming feature, allowing you to set up macros to launch specific apps was easy to set up. The remote has 4 extra buttons (labeled A thru D) that you can program. Within 5-10 minutes I had set up the red A button to launch Netflix, the green B button to launch Prime Video, the C button to make the TV shift to the HDMI input that my XBox is connected to, and the D button to launch Disney+.
- Unlike with Apple TVs, you can use this remote in addition to other remotes. I love having one remote on both sides of the living room so multiple family members can interact with the TV as needed.
- This remote is as affordable as they come.
I cannot recommend this remote any more highly. If you need a replacement for your Hisense, TCL, or Insignia Roku TV (or just want a secondary or back-up option to be available), look no further.
I would recommend this to a friend
Rated 5 out of 5 stars
Improved, Sync and ready to go!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This Roku replacement remote has been exactly what I have been looking for. When I initially purchased my Roku television the remote did not control volume and the pre-programed buttons on the bottom only aligned with specific apps. Now, the newer version of this remote has the capability to control volume and to customize the short cuts buttons. This has been a great add. Another feature that I like is that the directional arrows seems to be better build.. my prior remote had the inner rubber covering fall off, the material is now differ which seems to be better built. In terms of usage, I only had to sync (which was very easy and straight forward) and then was ready to go! Responsiveness of this remote is equal to what is expected, button clicks are precise and distinct as well. The size of this remote is the same as prior models a well. There are 2 triple A batteries included in the box.
All in all, there are many vast improvements that have been made to this Roku replacement remote. Its built better with an improved set of features. Highly recommended.
I would recommend this to a friend
Rated 5 out of 5 stars
Easy Peasy!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We have a 65” Hisense Roku tv in our living room and unfortunately the control that came with it was broken by one of the kiddos. Anywho… This insignia Roku controller is ingenious! All I had to do was pop the batteries into the remote and it was good to go! I didn’t even have to enter the “learning mode” in the control. The tv automatically recognized the controller and was good to go. It is compatible with Hisense, Insignia, TCL and Roku Tv. The build quality is excellent. It is almost identical to the oem controller that came with my tv except this one has a flat matte texture. My original controller was glossy. I enjoy the flat matte texture of a tv controller. It is grippy and stays “clean” longer. No greasy fingerprints. The buttons are comfortable and easy to press. They have all the functions you could need for your smart tv. It works with AAA batteries which are included in the box. This control is perfect for Roku tv, it is easy to navigate the menus and stream from your apps with it. I do not have any complaints about this controller, and if you are in need for a replacement control for any of the tv’s this is compatible with, I highly recommend it. I come from a time when it would take a while to program a universal remote so I appreciate how easy this control is to use.
I would recommend this to a friend
Rated 5 out of 5 stars
Quick, East, Fast Replacement for Roku Remote
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Insignia Roku Remote worked perfectly with my Hisense TV. No setup, no pairing, or training. It was simply open the box, grab the included AAA batteries, stick them in the remote and you're done. It's important to know that the remote only works on Hisense Roku TVs (not Hisense Android TVs) and it will not work with an external Roku device like an Ultra.
In terms of look and feel, the Insignia remote is the same size and feel as the original (see photos). The realy main difference is the labeled buttons on the original are just A, B, C and D buttons but still work as shortcuts. Worth knowing that they don't exactly map to your original. My C button was Hulu vs AppleTV on the original.
That all said, I discovered something cool - you can customize the shortcut buttons. Included in the box is a short instruction card. Not only can you train the new remote on old shortcuts (if you want) but you can also program the A, B, C, D buttons. This makes the Insignia remote 10x better than the original, no forced "button ad" for a service you may not subscribe to or want. Got to love that!
Overall, easy affordable replacement for a Hisense TV Roku remote. Love it!
I would recommend this to a friend
Rated 5 out of 5 stars
Elizabeth D.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have 3 Roku Remotes. I thought I could use one of them for my TCL TV. No Such Luck. I was disappointed when I was told I needed a specific Remote for my specific TV. Thank god I received a $50 Best Buy gift card for buying a new cellphone. This was a Great surprise & I'm so thankful I received it cuz I was able to buy 3 other accessories for my new cellphone & TV.
Thank You So Much Best Buy for this Really Generous & Unexpected Surprise.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
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Thank you for sharing your experience. We understand how frustrating it can be when accessories like remotes aren’t universally compatible, and we appreciate your patience in navigating that. We're truly glad to hear that the $50 Best Buy gift card came at just the right time and helped you pick up some great accessories for your new cellphone and TV. It's always rewarding to know that these surprises make a positive difference.
Keith | Insignia Support
Rated 5 out of 5 stars
Comming after large screen tv to go with it.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great. Just a gental press of the button and your in control. Were other remotes we must press and point until you finally give up and go get the Insidnia remote and carry it with you between tv sets.
I would recommend this to a friend
Rated 5 out of 5 stars
Upgrade your remote!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I put the one that came with the TV in the washing machine. Not much of a multitasker. I tried drying it out, but it was useless. I like this one better, it’s newer in that some of the odd things have been edited out I can operate this from my bed. I couldn’t with the other one.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
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Thank you for sharing your experience. We’re glad to hear that the new remote is working well for you and offering better functionality and convenience, especially with the ability to operate it from your bed. It’s great to know that the updated design has made a noticeable difference. We appreciate your feedback and continued support. Keith | Insignia Support
Rated 5 out of 5 stars
This remote is great.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This remote is fantastic. I really didn’t have to do anything except put the batteries in it. I really appreciate it the ease of having this remote versus having some thing that I really had to work at.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
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Hi there! We’re so glad the remote made things easy—just pop in the batteries and go. That kind of simplicity is what we aim for!
— Shiela | Insignia Support
Rated 4 out of 5 stars
near perfect replacement
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
the only issue I have is the buttons to open prime and other apps don't have the logos on them but you can memorize them pretty quick
I would recommend this to a friend
Rated 4 out of 5 stars
Replacement remote for dog owners
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Simple replacement that works well. Was puzzled briefly because I didn't want to auto-program any streaming services, but you can't access the Roku home screen otherwise, so I pressed, pointed, and finally got access.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
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Hi Bartleby! Appreciate the honest insight—those setup quirks can be tricky at first. Glad it’s working well now and thanks for the helpful tip for others! — Shiela | Insignia Support
Rated 5 out of 5 stars
Roku Remote
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product is excellent and so was the service. BestBuy is the place to shop for your electronics need.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
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Thank you so much, Blessed! We're thrilled to hear the remote is working perfectly for you and that your shopping experience at Best Buy was just as excellent. We’re proud to be part of your trusted electronics solution! Patricia | Insignia Support
Rated 5 out of 5 stars
Value and simplicity
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works exactly as it's supposed to without being overpriced. Works immediately out of box without any connectivity as well.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
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Thank you for the great review! We're happy to hear the Insignia™ Roku Replacement Remote delivered exactly what you needed — simple, reliable performance right out of the box and at a great value. We appreciate you taking the time to share your experience! Ivy | Insignia Support
Rated 5 out of 5 stars
Finally something that works
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does the trick. Good cover just in case your dog eats your factory remote.
I would recommend this to a friend
Rated 5 out of 5 stars
Great replacement remote.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Works perfectly as a replacement remote as advertised.
I would recommend this to a friend
Rated 5 out of 5 stars
Grandma
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I received excellent service from the representatives. The cost was reasonable.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
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Hi GladysC, thank you for your kind words! We’re delighted our remote met your expectations and that you had a great experience with our customer service team. We’re here to make things easy and affordable—thanks for choosing Insignia! Patricia | Insignia Support
Rated 5 out of 5 stars
Roku replacement tv remove
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This reviewer received promo considerations or sweepstakes entry for writing a review.
No programming needed, remote worked once used to turn the tv on. I like the square shape and matte feel more than my original insignia Roku remote
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
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Thank you for your feedback! We’re glad to hear that the remote worked right away without any setup and that you’re enjoying the square shape and matte finish. It’s great to know it’s offering a better feel and experience compared to your original remote. Keith | Insignia Support
Rated 5 out of 5 stars
Owner
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It does what it is suppose to do. It is small, but not to small to get lost.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
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Thank you for the feedback, LewisM! We're glad to hear the remote is doing its job well and that its compact size strikes the right balance between convenience and practicality. It’s great when a product fits seamlessly into your setup—thanks for sharing your experience! Jeth|Insignia Support.