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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 39 reviews

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87%
would recommend
to a friend

Customers are saying

Customers enjoy the ONE X 360 Degree Action Camera for its user-friendly design and excellent video quality. Many users have commented on how easy it is to use, especially with the accompanying app. Others have praised the surprisingly great video quality captured by such a small camera. However, some users have found the editing process to be a bit tricky.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 39 reviews
  • Rated 4 out of 5 stars

    Amazing camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing little camera. I have had a blast traveling the country taking pictures with it. To be able to swipe left to right and see everything around you is simply amazing! I can stand in the center of an arena and take one quick picture download it to my phone and see the complete room 360 all the way around me and up and down floor to ceiling. This will be and I have seen it used for virtual tours with video like selling your house, and it works great for that. Being a passenger in a car (don’t drive and do this) you can put the camera outside the window on the selfie stick and ride down the road and when you download and look back at your video it’s like you have a good earth video of where you just went. It’s crazy but it works ! Only complaint is battery life is alright but could be better. And the buttons on the front can be pushed on while in the little carry case and run your battery down even faster. Overall this is a great camera !

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 2 out of 5 stars

    not water proof, if you scratch the lens good luck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not water proof, if you scratch the lens good luck... I contacted insta 360 2 days ago and still no response. very poor customer service experience from them. Camera records well but there is a difference in the white balance from one lens to the other so you will get a ray of light in the recording that separates the stitching of the video. The claim to fame of making the selfie stick disappear is all true, that part is amazing but is it worth that the camera is not water proof and that if you scratch the lens tech support from insta 360 does not respond? If the Virb 360 made the stick disappear and improved their stitching it would be a better choice since you can fix the lenses yourself and it is fully water proof.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for rock climbing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this for my film shooting during El Capitan climb this spring and it was amazing. The sticker is hidden from the frame making it perfect for the angle from above - that's the best you can ask for climbing footages. 360 camera is also the best for climbing because you don't need to be stressful finding the best position. Just throw it in the pack at the belay station and start talking! Effort free shooting! Software is stable, no freeze in 3 days climbing trips at all. I want to mention this only because my experience with GoPro cameras has been frustrating. The only down side I want to mention is the selfie sticker is not strong enough. I had a few times the sticker dropped back in and won't keep it fully extended. But I guess it's the accessory issue, not the camera. For those want to see the full film, check the link here: https://youtu.be/tLrOTjzLAYE

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A Nice 360/VR camera, easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camera for beginners of 360/VR photos/videos. I used this camera to record outdoor activities. Here are my quick summary. Video Stabilization: Outstanding. You don't need any gimbal on this camera. Data Transfer: Advanced. It has 5G wifi connecting to the phone/tablets. It transfers GB data in seconds. Still Pic Quality: Outstanding. It has 18MP stills with large pixels. Software: Advanced. All the content can be edited on the mobile device or the computer. 5.7K resolution videos require high speed CPU/GPUs. Ease of Use: Advanced. The camera screen can do all the camera jobs. WiFi and Bluetooth make the easy connections to phones/tablets. Others: removable battery, invisible selfies stick, 1 microSD card to record content from both lenses. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 4 out of 5 stars

    Great camera for 360 photos!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first 360 camera, so it’s taking a little getting used to when photographing things. So far, I love the quality of pictures that it takes, and it’s pretty easy to use! The only downside to me so far is a couple things. One is that if you try to put any kind of case over the camera and use your phone via Bluetooth to take the photos and have them Geo tag, the case greatly decreases the distance from your phone to the camera when taking the photos. That means there is a higher potential for you to have to be in the photo when taking it. The second issue for me is the documentation for learning how to use the camera, it’s very short and pretty weak. The only documentation it comes with is a quick start guide and does not have much information in it when figuring out how to change different modes for the camera. The only apparent way to get a little more information is watching some of their tutorial videos, but even those don’t seem as thorough as they could be. All in all I am very happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome camera

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one awesome camera as i am just getting into 360 filming I take this with me along side my GoPro everywhere I go... very easy to use but you do need a workhorse computer to edit the 360 footage however the app for this camera works great but for more editing you need a up to date higher end computer.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great 360 camera without breaking the bank!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insta360 One X camera is a great camera for taking 360 degree photos and video. Could be a little better in low light conditions, but really, at this price point? Fantastic! The user interface is a little clunky an confusing, but I guess too many function buttons would have added too much bulk to the camera, and it's OK once you get used to it. Just a bit of a learning curve. But overall, it is a great camera for the money, and I wouldn't hesitate to recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    surprisingly great small camera, excellent video quality. It gives freedom of editing video using various and unusual angles, speed etc.. Videos and photos from this camera will never be boring. Excellent for traveling. Highly recommend as action camera

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Pictures are great. easy to use. The wifi connection is very stable. Transferring pictures is good. I really enjoy it and with the use of tripod and selfie stick its even better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great tool

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, quality pictures. I had I different brand that I could never figure out. This one is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good hardware, so-so software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this to do 360 degree footage of pc hardware for my YouTube channel. You can get this thing into small spaces and record the entire area, then point the focus of the camera on what you want later when you edit the video. I use Adobe Premiere Pro and Insta360 has a plugin that lets you edit the 360 degree footage in Premiere which is handy. My only complaint is you cannot connect to the camera using bluetooth. It requires a Wifi-Direct connection which means you can't use your phone's data connection while using the application. The image quality isn't amazing either unless you set it to full 5.7k which lowers your available frame rate to 30hz (or 24 with HDR). It's fun for fast moving action with the bullet time attachment. I've used it to spin the camera around pc hardware and other objects that I want to feature in a video and it allows you to keep a smooth frame rate, but once again the image quality isn't amazing because the bullet time setting is only 3k to allow 100 FPS. A good compromise is the 4k 50 FPS setting, and just spinning the camera more slowly. 4/5 stars due to the Wifi-Direct limitation, as well as the accessories being pretty expensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the camera, takes outstanding photos/videos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Buyer beware of specs your phone/computer needs to be able to edit your videos since you will be working with 5.7K . Your phone(using app.) most likely will only provide you with 4K but since 5.7K is so high you will need a computer that has a lot of memory and I high graphics card to be able to run such high resolution.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Unbelievably Fun!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is super cool! 3D images and videos. This is so fun to play with or make images look Different. I would highly recommend getting the camera stick with it because the footage with the camera stick is better and it’s magic! When you view the image or video back, you can’t see the magic!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    2.5 Stars

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this camera new The day after Christmas after researching it on line, I thought it would be a great addition for my paramotoring sport. So far it has proven to be unreliable with many glitches, no video and freezing up. I returned it and exchanged it for another one and it is having issues as well, but not as frequently. I am going to keep it until towards the end of my return policy to see if they release any fixes. I love the idea of this camera and the size but I do not recommend it unless they (Manufacturer) get these issues fixed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great starter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use. Just connect to your phone and shoot. No need to worry because you edit after and decide where you want the camera to focus. The app has its own editing software so you can do many different things after you shot your footage. Couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Amazing camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera. This thing is incredible. Very easy to use the software works great and the camera shoot amazing video. You can get shots with this thing that you can’t get with anything else

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great 360 Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has already paid for itself in the short time that I have had it. I created 360 tours of properties for my real estate business with ease. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Amazing camera...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than previous cameras. I've owned other brand 360 camera and this is the best quality image and features I have found for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 360 camera really works great. I am amazed at how well it captures vibrant and sharp images. Great as a business tool or for fun personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the coolest camera I ever had. It was very easy to understand and I love that I can set it up to see it through my phone !

    I would recommend this to a friend
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