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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 27 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers admire the SimpleSpa 4 Person Inflatable Portable Hot Tub for its easy setup process. Many customers mentioned how simple and quick it was to set up, making it a convenient choice for those looking for a hassle-free experience. While some customers found the price to be reasonable, there were no significant negative comments found in customer reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 27 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    I LOVE this model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this jacuzzi. I will be honest, I used to have another brand and the height was taller than this so I thought I wasn’t going to enjoy it being so low. TOTAL OPPOSITE!!!! First and foremost…the bottom of the jacuzzi is padded NICELY. Second, the ease of getting in and out. Third, it has 100 jets ALL AROUND (where my previous has 120 but only went half way around). Fourth, ease of changing water. The outlet for letting the water out is raised so it actually drains ALL the water (my other was hard to drain). It also has a thermal pad sit it on This is a MUST BUY, you won’tr disappointed.

    I would recommend this to a friend
    • Brand response from Intex Consumer Support
      Posted .

      Thank you for posting your review! We are happy you are enjoying your Intex spa. Intex

  • Rated 5 out of 5 stars

    Great hot tub love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it use it daily Electric bill only went up by $50 very energy efficient

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Temperature

    Rated 4 out of 5 stars

    Great Value for Relaxing Soak

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hot tub came faster than scheduled and very well packaged. In spite of the relatively thick manual setup was easy. I did not see any labeling of the ports so one recommendation for the manufacturer would be to add labels to each port on the hot tub to further simplify the setup process. After inflation I did hear a very slight hissing noise. I managed to chase down a pinhole leak on the side of the wall. Fortunately stick-on patches were included and I got the leak sealed. The hot tub was warm and relaxing. The sides are comfortable and the floor was surprisingly cushy. Temperature was easily maintained by the heater and when not in use is bottled up by the inflatable top. The bubbles were fun but the pump was pretty loud. This is my first hot tub and seems to be a great purchase so far.

    I would recommend this to a friend
    • Brand response from Intex Consumer Support
      Posted .

      Thank you for your review. We are glad to hear you found the spa comfortable and relaxing. Intex

  • Cons mentioned:
    Air leak

    Rated 3 out of 5 stars

    NOT SO MUCH!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good portable hot tub, but the bottom gets slimy and if you keep it filled ready to go you need to use the chlorine tablets or the water starts to smell bad after a couple days and the bottom gets real slimy!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature
    Cons mentioned:
    Air leak

    Rated 5 out of 5 stars

    Amazing hot tub!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this hot tub as a Father’s Day/ Birthday gift for my father in law and he loved it! Received about 5 days early so it wasn’t much of a surprise. Put it all together in less than an hour and filled in no time but…..be prepared to wait a bit before using as it took about a day and a half to get the temp from 57 degrees up to about 85. But once it was warmed up it was amazing! Kept the set temp well but once the bubbles are turned on the temp did drop about 2 degrees which is to be expected. The valve to fill the actual hot tub is a bit tricky once filled and pump removed it will leak air unless you adjust it properly and quickly. The top needs to be filled often as it does not hold air properly for some reason but, it seems to be a common problem after watching a few reviews. Other than that amazing product!

    I would recommend this to a friend
    • Brand response from Intex Consumer Support
      Posted .

      Thank you for posting your review! We are happy you are enjoying your Intex spa. Please don't hesitate to call our toll-free customer service 1-800-234-6839 for troubleshooting support. Intex

  • Pros mentioned:
    Size, Temperature

    Rated 5 out of 5 stars

    Glad we finally decided to buy one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my husband and my first hot tub,and we love it! It is a nice size, great bubbles, and water stays hot. Very glad we made this purchase

    I would recommend this to a friend
    • Brand response from Intex Consumer Support
      Posted .

      Thank you for posting your review! We are happy you and your husband are enjoying your the Intex Simple Spa. Intex

  • Cons mentioned:
    Air leak

    Rated 1 out of 5 stars

    Poor quality inflation area.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really could have been an awesome spa for a great price. The walls of the spa just would not hold air for more than a couple of ours. The inflation area really needs work. It constantly leaks air and when we awoke in the morning, it was totally deflated and sitting in a giant puddle of water. Very sad.

    No, I would not recommend this to a friend
    • Brand response from Intex Consumer Support
      Posted .

      Thank you for posting your review. We apologize for the experience you've had with your spa. Please give us the opportunity to resolve this issue. Call our toll-free customer service 1-800-234-6839 for further assistance. We thank you for your feedback, and once again, our apologies for this disappointing experience. Intex

  • Rated 4 out of 5 stars

    Highly recommended as a 2 person hot tub

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have given this 5 stars if the description was more accurate. It says "4 person" hot tub but it only comfortably fits 2 people. I do think that it can accommodate 4 small people with their knees bent. Not sure how relaxing that would be which was my reason for buying a hot tub. I will say it is still a great buy considering the price and the quality and ease of use of the hot tub.

    I would recommend this to a friend
    • Brand response from Intex Consumer Support
      Posted .

      Thank you for posting your review! We are happy you are enjoying your Intex spa and we will take your feedback into account. Intex

  • Rated 5 out of 5 stars

    solid product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very impressed with the inflatable hot tub. i was skeptical at first, but my mind has changed. solid product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. takes less than 200 gallons to fill And works awesome

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Not a bad purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy. Left the unit on over night and it took about 4-5 hours to get in a 50 degree room

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Hot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up works great besides it gets cool way to fast……….

    I would recommend this to a friend
    • Brand response from Intex Consumer Support
      Posted .

      Thank you for posting your review! We are happy you are enjoying your Intex spa. Please contact the Service Center for troubleshooting support. Intex

  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Spa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. easy to use, and set up was simple. Came early too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Very disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this spa about a month ago. Loved it right from the start. Easy to set up and use . But tonight after less than one month of use I notice that one of the bubble holes (jets) had completely blown out and is now the size of a quarter or half dollar. So much are comes out of that one spot you the air doesn’t even make it all the way around the whole spa. I am extremely disappointed that it barely even lasted a month, for the price I thought I would at least get a few years out of it

    No, I would not recommend this to a friend
    • Brand response from Intex Consumer Support
      Posted .

      Thank you for posting your review. We apologize for the experience you've had with your spa. Please give us the opportunity to resolve this issue. Call our toll-free customer service 1-800-234-6839 for further assistance. We thank you for your feedback, and once again, our apologies for this disappointing experience. Intex

  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not bad at all for the price when I bought it and I would recommend if this is something your not sure about and want to use it to see if you would like spa. It’s nice for 2 people

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    spa

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good size, great for relaxing, doesn't have the $5000+ price tag if your sceptical of having a hot tub.

    I would recommend this to a friend
    • Brand response from Intex Consumer Support
      Posted .

      Thank you for posting your review! We are happy you are enjoying your Intex spa. Intex

  • Cons mentioned:
    Air leak

    Rated 3 out of 5 stars

    Hot tub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one had hole in it leaked air. Had to pack up take to store order new one 2nd one is perfect like very much

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Spa on a budget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it.easy to set up easy to use. More comfortable then i thought it would be.

    I would recommend this to a friend
    • Brand response from Intex Consumer Support
      Posted .

      Thank you for your review. We are happy to hear that you are pleased with your purchase. Intex

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Hot tub review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man this was a good purchase. Hot tub easy to setup, haven't had any problems with it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice spa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome spa for the price. Easy to set up and easy to use.

    I would recommend this to a friend
    • Brand response from Intex Consumer Support
      Posted .

      Thank you for posting your review! We are happy you are enjoying your Intex spa. Intex

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