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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 256 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about QuickBooks Pro Desktop 2016 for its user-friendly interface, time-saving features, and suitability for small businesses. They appreciate the new features and Windows 10 compatibility. However, some users have encountered compatibility issues and found the software to be overly complicated for start-up businesses.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 256 reviews
  • Cons mentioned:
    Compatibility, Support, Update

    Rated 4 out of 5 stars

    Have used QuickBooksPro for several years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use QuickBooksPro for a small business, no payroll. Upgraded a few times. For the most part, it has worked well. A few glitches that need to be worked out with updates, which didn't get resolved until upgraded. That was a bit annoying. I gave 4 stars instead of 5 because we purchased QB2014 with expectation that it would have at least 3 years support and updates. Now had to spend more, sooner than expected, and buy QB2016 because nothing earlier than 2016 will be compatible with Windows2010. We should not have to purchase an upgrade so soon. It seems that Intuit would find a way to support a certain number of previous years with Windows2010 to allow full number of years support and updates for previous versions of QuickBooks. I would recommend QB, but beware of compatibility with future Windows products and the need to upgrade QB sooner than the support/update period.

    I would recommend this to a friend
  • Pros mentioned:
    Accounting, Easy to use

    Rated 5 out of 5 stars

    Excellent product for new small business owners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just started up an llc for my hardwood business. This accounting software was easy to learn and keep up with all the paper work.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    it was my instructor's preferred software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very easy to use. I would use to budget and record my finances. It will be very helpful for the business. The integration of the accounts payable receivables and bill pay will be very very very helpful. My reaction after my 16 hours overview was a God sent. Moving forward, I think I will start loving my record keeping.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, User friendly

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly, works well for our non-profit, easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great basic accounting package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a CPA for the past 20+ years and used a lot of different software packages over that time. I chose QuickBooks Pro 2016 for the recordkeeping associated with some home business accounts, mainly because of ease of use and familiarity. If you can write a check, you can use the basic parts of QuickBooks. it's extremely user-friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great program for the small business owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to update from my older quickbooks 2008 software. Works great! Easy to adjust to the newer program since they didn't over complicate it. It's just like the old software I was accustomed to but with the bonus of extra features and new design. Updates online were a breeze and I have never had the program crash on me.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Small business

    Rated 5 out of 5 stars

    Great for running multiple small businesses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and great to run small businesses

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great accounting program for businesses.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using an earlier version of this program for my business. I needed a newer updated version as I have purchased two new computers for my business. This is an excellent program and an easy way to get your information to your accountant to be your year and summaries, etc. I would highly recommend this program.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed to update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved to Windows 10 and then found my 2014 version would not update in the Windows 10 environment. No dramatic changes in the parts of the program I utilize and the 2016 version has worked well for me since installation. Feel better that updates come be installed now

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Quickbooks is fast and easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used a few different accounting software, and so far I like quickbooks the best for my business. You can have more than one business setup so you can keep everything completely separate. It is easy to use, and they have had good customer support for all my questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent accounting software for small business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return Quicken home/office for this. Have been using QuickBooks for about 20 years, with only 2 versions, which won't run on Windows 7. Anyway this new one is about the same as the one from the 1990's for my purposes and was mostly worried they would screw it up over the years, but it is excellent. Also my old files were quickly adapted, so there was no data lost in the translation which was also important to me. I can't give 5 stars because of the time wasted with customer support who failed to answer any questions about the capability of Quicken vs QuickBooks, had to find that all out all by myself, also the failure to offer or explain if there was any kind of upgrade deal from having purchased this in the past, but mostly out of frustration, also the website sucks, that I just bought a new copy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Small Business Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used QuickBooks for a couple of years. The 2016 version is similar enough to prior versions that I don't have a steep learning curve but also has improvements that make it worthy of the upgrade. Best Buy offered it at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick books is so easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using QuickBooks since 1995 and couldn't live without it. It helps me keep track of all the money in and out of the business and free up much needed time. I had a recommend this to any budding professional or seasoned veteran

    I would recommend this to a friend
  • Cons mentioned:
    Support

    Rated 4 out of 5 stars

    accounting software...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done. Just hope you don't need to use support. if you do... be prepared to be frustrated. If you don't need support... it's a fine product :)

    I would recommend this to a friend
  • Pros mentioned:
    Accounting

    Rated 5 out of 5 stars

    Great product. Very user friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a QuickBooks user for over 15 years and wanted to upgrade. Quick to install and probably the best accounting software out there. Love that it came with a year of QuickBooks online subscription.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for a keeping track of your business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it to keep track of my small business. Give business that quality look. I wish the Spell Check would actually work. I select (replace) to make the correction to a miss-spelled word and it fails to do it. If you don't recheck your spelling you will be sending your customer an invoice that is not the high quality that you where hoping for. I'm waiting on a patch... Until that patch happens - I can only give this software 3 STARS.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed using QuickBooks for my small business. I haven't begun using all of the features, but it took me very little time to learn the ins and outs to be able to use it successfully.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    forced to update by windows 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to windows 10, which broke the PDF reader in quickbooks 2012, which intuit refused to support. That forced me to buy quickbooks 2016. I works well, but if they are only going to support their program for less than 3 years, the price averages over $100 per year. that is more than I would like to pay, for the functions I use. I don't bank, have payroll, or take credit cards and would like to find a less expensive program.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Makes book keeping records easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was easy to install, although some of the initial screen choices are not that clear. The functionality is obvious when you really get into the program.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great software update.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I updated from QuickBooks 2005 to 2016. Wow! It has so many more features. It's easier to use than I thought it would be.

    I would recommend this to a friend
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