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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 9 reviews

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89%
would recommend
to a friend

Customers are saying

Customers are satisfied with the ease of use of TurboTax Basic Federal + E-File 2020 (1-User). Many users found the software easy to download and use, praising its user-friendly interface and ability to simplify the tax preparation process. Positive feedback highlights the software's straightforward design and convenient digital delivery. The product's accessibility and simple installation were also frequently mentioned as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-9 of 9 reviews
  • Rated 5 out of 5 stars

    Turbo Tax

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Turbo Tax since 2014 because the software is well worth the money. We were going to have to pay the IRS but we are now getting a refund because Intuit prompts to update the software each time Turbo Tax is open, so the most current tax law changes were added in March 2021 for CY 2020.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Turbotax Basic 2020

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Turbotax for many years and in all honesty it has never failed to make doing my taxes as easy as apple pie. Every year it just keeps getting better and better, Very user friendly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tempoary Adjustment Needed. Thanks Geek Squad!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked Great after I got the Geek Squad to tweek it. He had to down grade my computer resolution to start the program and get it to load. Not sure why, but it worked.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! We get it every year. Really nice to be able to just download and install without having to deal with a disc and case.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Turbo Tax digital

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy download and worked well for a good price. Had no problem with the purchase or use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Taxes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes the difficulty out of doing your taxes! Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic readiness lacking in late Dec

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not yet ready for investing input, so disappointing for lack of help with final week adjustments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The one to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, Turbo Tax is the software to use. Best Buy offers completive prices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, basic product. Biggest benefit is electronic filing and file storage.

    No, I would not recommend this to a friend
  • Customer reviews from turbotax.intuit.com

    User rating, 4.5 out of 5 stars with 489 reviews on turbotax.intuit.com.

    See all turbotax.intuit.com reviews
    turbotax.intuit.com
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