Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 334 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

96%
would recommend
to a friend

Customers are saying

Customers are positive about TurboTax Premier Federal + E-File + State 2020 (1-User) for its ease of use, reliability, and affordability. They appreciate that the software is user-friendly and guides them through the tax preparation process. Customers also value the convenience of e-filing for both federal and state taxes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 334 reviews
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great tax software

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product never disappoints. Easy to use prompts make filing a breeze. We always use premier due to investments we hold. This product makes it easy to file if you have investments and sell stock or get dividends.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Turbo tax

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used TurboTax for many years so easy to use and self-explanatory answers any more any questions you may have or gives you the options to call or chat with someone that’s an expert great software for your taxes

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Tax Time!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used TurboTax for years. I prefer installing it on my hard drive and running it from there. Best Buy makes ALL shopping so easy that it is a no-brainer to order my s/w online and go in and pick it up.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    File yo taxes for ur Biden stimulus, get dat cash

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Turbo Tax for years. It is easy and straightforward. It is very helpful to maximize your tax return and minimize your tax liability. Free electronic filing makes it super easy and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Reliable

    Rated 5 out of 5 stars

    Excellent program

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TurboTax is a reliable and familiar tax prep software. I like that it draws my information from last year's return and saves me time. I've used TurboTax for over 20 years, and will continue to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Great price

    Rated 4 out of 5 stars

    Nice to be able to get T/Tax locally....

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used TurboTax for several years and I’ve found it to be a great option for my tax prep. I’ve found that Best Buy’s price is very competitive with other stores and even with online prices. I know there are other tax prep software and online packages available but it’s nice to know you can still buy CD versions if that’s your thing.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Taxes Made Easy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Turbotax every year to file mine and my 3 adult children's taxes. It's a great product and it makes filing your taxes easy. You can do up to 5 federal and state tax returns on one program.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Intuit's practices stick!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always used TurboTax Deluxe until they put less in the Deluse and I had to go to Premier version. It was like the grocery people. A package of coffee was 1 lb, then a package was 13 oz. and now it may be 11, 9, or anything else. Instead of raising the price they give you less. Because they gave you less in the Deluxe, I had to pay more to get the Premier. Intuit got a lot of flack about this trick and I saaid I would never use it again. But, I keep buying it because it is easier to use because I a famliiar with the way it works. But I hate myself every year for using it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Reliable Tax Software

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used TurboTax software to do my taxes for years without issue. I never had any problems using the easy to follow "interview" style of the system to easy complete and e-file my taxes.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    User for 10 years.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Turbo Tax for 10 years or more. I fine it easy to use (after 10 years), and switching between forms and interview mode provides an insight into how your answers are used.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    really simple to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using turbotax for a long time now and I find this very easy to use. The only reason for 4 stars is because sometimes if a wrong selection is made but the selection is reverted or changed the program still remembers the original selection and it may show up as an error in the final review.

    I would recommend this to a friend
  • Pros mentioned:
    User friendly

    Rated 5 out of 5 stars

    Turbotax

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turbotax walks you through and when you have a question it is simple to search for the answer. I have used turbotax for many years and will continue to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Two things certain - taxes and death

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you got to pay your taxes! and turbo tax helps you do it. Very easy to install and the prompts help you with your tax prep. Have been using it for 15 years now.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    220 TurboTax PremierevVersion

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. And easy to print, save, & track the status of your return. And well worth the price, especially if you use it for multiple returns.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Clear and easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease and clear instructions and steps. It sure makes doing my taxes a breeze and I use the Premier edition. Will definitely use it next year.

    I would recommend this to a friend
  • Pros mentioned:
    Great price

    Rated 5 out of 5 stars

    Love Best Buy for tax prep software!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price for a great product! Can always count on Best Buy for availability and competitive price -- easy purchase online and quick pickup in store!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Turbotax

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turbo Tax is the best product for doing your taxes. I have using it for 20 years. Super easy snd does a good job walking you through each question.

    I would recommend this to a friend
  • Pros mentioned:
    Reliable

    Rated 5 out of 5 stars

    Tax Software

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this program for over a decade it is very reliable and user friendly. I purchase every year when the 15 dollar Best Buy coupon is offered.

    I would recommend this to a friend
  • Pros mentioned:
    Reliable

    Rated 5 out of 5 stars

    TurboTax is the best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TurboTax is a product I have used for years. I can always depend on TurboTax to guide me in the right direction. Never failed me yet!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    It's easy to use and every year it gets easier.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turbo tax always works for me. It transfers previous years info to the current year so you don't have to type it all in again. It works great.

    I would recommend this to a friend
Sponsored