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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2083 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers love the Braava jet m6 Wi-Fi Connected Robot Mop for its ease of use, quiet operation, and ability to clean well. Many customers appreciate the time-saving aspect of the mop and the convenience of scheduling cleaning sessions. However, some customers have concerns about streaking, mapping issues, and the price of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,083 reviews
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    M6 and I7 dynamic duo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the I7 and M6 price matched as a combo over the holidays and saved quite a bit, pretty much got the m6 free. My 2 story has mostly hard flooring so take that into consideration. Initially my kids and I spent alot if time watching the robots navigate the house. They were seemingly lost, cruising around with no real dedication to any room. The 2nd time they both seemed to be determined to follow walls and borders, still not thoroughly cleaning. So after that, I got notification that the little guys were ready for prime time and asked me to set rooms, which I did. I did this per robot on each story, and was given 2 maps as a result. I was rather skeptical about them at this point because the cleaning left alot to be desired from something so $$$. So I targeted a specific room and hit clean on the I7 and was amazed at the difference in the results. It went from wandering around aimlessly the 1st 2 episodes to b-lining straight to rooms around couches and chairs, night and day. It took several passes the 3rd clean and really left very little to nothing at all behind cleaning in rows. This actually was the case for both robots. Since then scheduling their routines was a breeze, and they don't seem to miss a beat. I like them and I guess if I was to judge between them the M6 obviously cleans deeper, fits into tighter spaces, and makes the floor shiny, Yet requires more maintenance from the user. The tech in the I7 makes it quicker to find rooms and seems slightly more at home navigating I'd say. Just to see, I let the dog hair pile up for a week at set them loose. The I7 got most of everything and the m6 got the left over dust and brought it to a shine. I'd buy them again, but I'll admit I'm curious of how well a high end hybrid would compete for the $$$ -1 star because hybrids do both for cheaper and I'd imagine that 2 robots would take longer than 1, especially with initial set up. I'm a little surprised that the results of mapping a floor cannot be shared between robots, each have to map the area separately. Also the I7 didn't get all of the hair out of the carpet when it was allowed to pile up, even on the 2nd try. More of a maintenance machine on carpet, suction isn't the strongest, initially use your standard vacuum before relying on the I7. The M6 has issues with elevation changes between my tile kitchen and my laminated wood floor living area. The M6 treats the transitions like walls and will not cross them.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level
    Cons mentioned:
    Mapping

    Rated 5 out of 5 stars

    Squeaky Clean Floors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot is so quiet, and it works great with my Roomba J8+. I set it to follow behind the Roomba, so it dusts the room right after vacuuming. Then, I heat up some distilled water, add the solution, and off it goes to mop. The mapping was a little off, as it placed an obstacle to avoid in front of my oven & no clue why. I need to re-map, but it's fine for now. There is a little streaking after it mops, but it wears off in no time & not a big deal. I love how clean the floor stays, even with 2 dogs that have their own dog door & 2 kids actively going in & out. We don't have a housekeeper anymore since I got these robots, so they're actually saving us money & our floors are cleaner than ever! Very satisfied!

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    I L I K E I T A L O T.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The truth is nothing is perfect, but this rating would be if some of the features would work as advertised. So far, there has been no indication of rug detection AT ALL. Like, it’ll plow through them, get stuck on em, and spray them with water, almost to the point that it’s comical how that could’ve been advertised as a “feature.” Some things it really fails at too are stuck on food that had set overnight, and basic navigation. I’m holding out for navigation to improve as it gets to mapping out the home better. BUT, there are some things to be said for this mop. As a matter of just upkeeping the floors and managing dirt that gets checked in on a regular basis without having to really worry about it, this thing’s great! I specifically wanted it to dock itself and take care of itself for extended periods of time so that I don’t have to worry about upkeep and just come home to a clean house. It also goes to the edge of walls and gets really close to all the corners, which surprised me. The digital assistant side in software support is also amazing with this brand, and I’m super excited to actually have a cleaning device that works properly with Google assistant. I also have a Shark vacuum in the mix of this that runs every day, so that may have an affect on the actual performance of this mop. Regardless, my floors are now staying clean from a shedding long haired cat and my dirty shoes. The bathroom floor was probably the only area in the house where I really needed clean up from cat litter, colored dry shampoo powder, and moisture, that collected on the edge of one wall, and it handled it like a champ. I didn’t even really notice how bad that side had gotten until the mop started cleaning it, so it was the perfect test. Overall, this isn’t for everyone, but when you’re working anywhere up to 80 hours a week, this stuff can easily get out of hand for anyone. BOTH automated vacuum and mop together have been super effective at collectively keeping my home clean, and for ME, that was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Streaking

    Rated 4 out of 5 stars

    Great little mop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this thing.. I found that it did leave streaks with the single use pads, but not so much with the reusable pads. i also purchased an roomba i3. to vaccuum before mopping. the dry sweep function is okay, but if you have dogs, you will find the wheels cluttered with hair. but all in all.. a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    It works, but could be designed better

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using the Braava jet M6 for about 14 months. We have 3 little ones in the house so our floors always need cleaning. The M6 doesn't use the most effective design. The amount of water it sprays is adequate, and can be adjusted However the pad does not move vertically so it doesn't not apply much pressure to the floor, limiting scrubbing potential. On the other end of the spectrum, the pad is too low clear all but the minimal of junctions between rooms. See attached photos. Our entire first level is hardwood with no junctions between rooms, but the kitchen is ceramic tile and there is a 1/4 inch beveled junction where wood meets tile. The robot can usually go from the tile to the wood fine, although sometimes it will get stuck there and generate an error saying "Robot has fallen off of a cliff". However, it cannot never back on the tile surface because the pad is too low and gets caught on the minimal junction. So essentially if it leaves the tile before it finishes mopping the kitchen it can't get back up that small lip and and cannot finish cleaning the kitchen and get to it's charging station. Our iRobot i3+ has no issues traversing this junction multiple times a day. A better design would have been to give the robot the ability to lift and lower the pad as needed for clearing junctions or scrubbing more on dirtier areas. This robot has no moving parts except the wheels. When it does manage to stay in the kitchen it cleans adequately though, so that is a plus. It also cannot clean in the dark, which is inconvenient but not a deal breaker for us.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Mopping with a satisfactory, time-saving appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are pleased with this device. It is convenient, easy to use with iRobot app, and works well with our iRobet i3 vacuum. It does have problems with certain difficult to clean spots, but it is no problem to take a moment to hit those spots by hand afterwards and the floor looks great after it gets done. The pads are easy to wash on delicate and it really saves a ton of time and energy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Mapping

    Rated 4 out of 5 stars

    Good product. Could use some minor adjustments.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mopping robot. Minor issue with mapping. Had to re-do the mapping portion twice. Will say great addition to my s9. I like how you can set it to mop after it’s done vacuuming.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Little Mop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wife loves it I gave it to her as an Early Christmas present to help her clean the house. We have over 2000 feet on the first floor mainly hardwoods. You still have to use a little elbow grease for tough stains. But it does a great job. We run the vacuum first and mop. Super quiet. Her name is Peggy Sue lol

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    I wanted to love it. Sadly it is going back.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying I have their top of line vac and it is amazing. If it ever broke I would replace the same day. The mop is not the vac. I was annoyed to find it couldn’t use the same map as vac, it leaves terrible streaks, it can’t go over the smallest transition piece, if you have kids and animals the pad is gross in 30 mins yet it cleaned for 7 hours on the first round. Grab a $20 swifter that does the exact same thing. Going back!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Mop, Noise level

    Rated 5 out of 5 stars

    Great mop robot!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little machine is amazing! It mops the entire area perfectly, and quietly. I have it paired with the Rumba vacuum, and this duo works amazingly together!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love this Jet m6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third upgrade of the Braava jet. I started with the Braava jet 240 and loved it. Then we purchased the Braava 380T which is still in use for our smaller areas like the bathroom floors. Now I use the Braava jet m6 which is wonderful. Our 2700 sq. ft. house is about half tile and this cuts down on manual house work. I love the fact that the iRobot 17+ can vacuum and when it finishes and returns to charge it will signal the m6 to start mopping. Both run on a regular basis. We have 4 dogs (2 large and 2 small) they tract in alot of dirt and sometimes dead grass especially this time of year so vacuuming and mopping is very important. Since I have a busy life style I need all the help I can get. I would recommend this the m6 because it is so helpful. When we mop some people use the cleaning solution but I use only water in the m6 and spray whatever liquid directly on the floor. Some people have mentioned using a tiny bit of vinegar into the water chamber before filling with water. Its up to you on which cleaning solution you use. I love this mop even though it does leave tire tracts but on my light colored tile it doesn't show unless you are looking for it. I can live with the tire tracks to clean up paw prints all over.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Genious mop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read different reviews about Brava, and I was skeptical about buying it at first. Then I decided to give it a try, and I’m glad I did. It really does what it is supposed to do and it cleans perfectly. What I love the most about it is that it’s very quiet. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Awesome mop robot

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since purchasing my home in September, I'd been wanting to get this mop. But it was a no brainer during the BB Black Friday sale! I purchased this unit as a bundle with the j7 at an affordable price! The mop perfectly cleaned my flooring! The best part? I don't have to mop!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Love this machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this small powerful machine. It cleans floor like a pro. Very quiet and finish the job very efficiently and with quality. Definitely recommend to my friends

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    I am cheating on my i7 Robot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok wow I was afraid to buy this robo mop. Already own the i7, which I love and would ask to marry me, but there’s no place for her to wear the ring! Back to the robo mop, this is so good, and quiet. I use the disposable pads. Comes with 2 and u can buy replacements cheap ($1 per pad) online. I have tile floors and it works great. Being short it can mop under the furniture which we never did. Very happy and it’s programmable from phone with app.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    a wonderful job cleaning or wooden floor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our house is fairly large and one of the things I hated was mopping the floor because it was so time consuming, and exhausting. My husband and I both thought this was kind of a luxury item but decided to purchase it anyway due to our advanced age. We are both very impressed with this machine. It’s a great feeling to know that the floors are clean and you can go on to do something else. It does a wonderful job cleaning our wooden floors. The only issue I had was not being able to buy supplies. I ordered them from the company. I also would recommend extra cleaning pads because they certainly do clean the floors.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Dream team for Cleaning robots

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a part of my cleaning dream team. I own Roomba and Brava now and it it is such great and inventive product. It has function of mapping (the reason I upgraded to this models) and the job cant be more easy. It works with Alexa, the app is super easy to navigate with and it just works. You do need to change pad and water container after each use but it cleans my living room and kitchen in one take. Absolutely love it. It works quiet and if used regularly it keeps wooden floor very clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Keeps the floors clean!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have paired this with the roomba i7+ and they are the ultimate duo. I have them scheduled ever other night to clean the floors while the house sleeps. It’s wonderful to wake up to clean floors and you can’t tell that there are two dogs and three children that terrorize on a daily basis. My recommendation is to get the reusable pads. I bought a few of them and alternate them every other morning after it’s mopped and throw them in with a load of towels. My only con is it won’t go in the kitchen because of the little lift in the floor. But it took hours off my weekly pickups. So well worth it to me.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best robot mop yet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a smart and efficient robot mop that keeps your floors squeaky clean. Whether you have hardwood or tile, it’s a reliable choice for maintaining a pristine home with minimal effort. We love it so far, we have mostly vinily, wood and tile flooring and it keeps the home looking very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Brava Jet M6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Brava Jet M6. I named mine Raine and she mops all of my floors after my Roomba j9 vacs them. I have laminate wood floors and tile. It doesn’t soak the floors so I am able to use Bona for M6. I just ask Alexa to have them clean the floors after I move small mats out of the way. Frees up my time for other chores.

    I would recommend this to a friend
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