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Customer reviews

Rating 4.5 out of 5 stars with 2620 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the Roomba 690's ability to clean pet hair, its ease of use, and its ability to clean hardwood floors. They appreciate the convenience of the app control and the time-saving aspect of the robot vacuum. However, some customers have concerns about the vacuum getting stuck, being loud, and not navigating rooms or providing full coverage as well as they would like.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,620 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife. We have two children both work full time jobs. I thought this would help out a little bit. I was right. It is nice, works well, and does what it is supposed to do. Easy setup and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life changer for house with 3 animals.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans great. I have two long haired cats and a large shedding dog. This is a life changer. I have it set to clean every day at 9 while I am in class. It does get caught on cords or anything left on the ground, but other than that it is great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Mapping, Noise level

    Rated 3 out of 5 stars

    it's fine.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is pretty loud. I know vacuums are normally loud, so it's probably doing a good job cleaning, I would just rather not know it's going. lastly, it's a bit annoying that it doesn't map out it's space at all, some areas get much cleaner than others. The app is good, and it works about as good as it should.

    No, I would not recommend this to a friend
  • Pros mentioned:
    App control, Cleaning performance

    Rated 5 out of 5 stars

    A robot that does my housework!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little machine packs a powerful punch as a vacuum cleaner. Having the smartphone iRobot app makes it even more powerful -- for example, sitting in a meeting two miles from home, I started my Roomba's cleaning cycle with the touch of a button. You can also pre-program the times you want Roomba to go to work, for up to seven days in advance. Cleaning the dirt trap is super-easy. I was surprised how much dirt and crud Roomba picked up the first time through the house, even without a pet in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Scheduling is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to be able to schedule roomba to clean while you're out so you don't have to worry about being in the way. Just make sure everything is off the floor before you go! Come back and clean out the chamber and everything is good.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Works Well for the Most Part

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a one story 3 bedroom 2100 sq. ft. home. Product works well until the software program cannot calculate how to guide the robot in the correct direction. It will spend 30 minutes in one room covering the whole floor 10 times and 5 minutes in another doing only the border of the room. It has to run all day long just to cover the house. Also beware that when you tell it to return home it will take at least half an hour, doesn't seem that the base and robot communicate unless within inches of each other. It does clean the spots it can get to tho so it does its job, just not efficiently.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Love my roomba

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hated doing job but realized it was necessary. This roomba changed my sunday morning, so I love this as the most important device in my house. Cleans well, even though get stuck sometimes....but we can live with that as we don't live in a palace. I can feel the difference after it has cleaned. Only con side is - it runs too much as it follows a random motion. So, next time I will prefer a map based irobot.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Pet hair removal

    Rated 5 out of 5 stars

    Vacumm

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Vacuum-Wi-Fi Connectivity, Works with Alexa, Good for Pet Hair, Carpets, Hard Floors, Self-Charging

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Keeps my house clean. Especially pet fur.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomba keeps house clean. Great for picking up pet fur. It also is able to get under furniture that my regular vacuum clean can't reach. I have one upstairs and one downstairs. Love that it can be se to clean daily, automatically.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best vacuum ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy we decided to get the Roomba! I was a little sceptacle at first, because we have a German Shepherd. It picks up all the dog hair and then some!!!! I make sure I clean it every one to two days and we are good to go!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Works great so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had this vacuum for about a month and after having a bob sweep and having that fail shortly after the warranty being up we were skeptical about getting another. So far it has worked great and seems to find its home fairly easily. Seems to clean quite well. It is nice to be able to set up a schedule for it to clean while we are away. Now if they could figure out a way to cross over baby gates that would be great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum. This is my first robotic vacuum but it really is worth it. It will run for an hour before returning to recharge. The app is easy to use so I can have Alexa send it out or use the app. Great for under beds.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Rated 5 out of 5 stars

    Works well even in multiple rooms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure how well this would do in my maze of a house (single floor, 1400SqFt, 6 rooms). We figured we’d give the 800 series a try and see if we needed the 900 series for a thorough job. Even without the capabilities of the 900 series, the roomba manages to get into all the right spaces and cleans very well. It’s only been stuck twice. Once on the fireplace hearth (a 1” gap from the main floor) and on a shag rug that was too thick. It does a great job and it’s nice being able to control it with the app.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not the high end, but for the price it's ok. I know someone who was given a 900 series and it works sooo much better, much quieter, more efficient... and sooo much more expensive. Mine seems to take forever to get the floor covered, but it gets it done. It gets up more than I ever thought it would, but sometimes I have to coral the dirt for it. One good thing, this one comes with a laser boundary thing so I didn't have to pay extra for that.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the roomba! It’s the best thing ever:-) I have it scheduled to run daily and it’s amazing how much it picks up. I have several floor types and rugs, it goes everywhere without any problems. Love love love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    So far a good vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this vacuum for our christmas present to ourselves. We have all hardwood flooring so we wanted something to help us out with the cleaning. So far, so good. We have only ran it a few times and each time I feel like it does a better job. It has gotten lost trying to get back to the base but I think it might be because of our couch configuration. It misses a few things here and there but it sure beats sweeping!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great robotic vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Roomba 690 (Roomba Ralph). It is easy to set up for first use! I love the brush it has to sweep along walls to pick up dirt. I chose Roomba 690 due to the option of being able to manage it by app from work!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roomba goes in all different directions. It doesn’t go in a line/box pattern. It runs for about an hour before returning to the base. I’m having trouble getting it to connect to a 5GHz WiFi network so I need to figure that out but otherwise it’s a great product. Knocked off a star because of the WiFi issue. Also the little thing it comes with to put a border or circular area to block the Roomba off does not work.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    But it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Roomba and I love this one just as much as the first model. We have two kids and two dogs. Picks up everything. Our home also has hardwood, tile and carpet floors. Can’t go wrong with this vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Pet hair removal
    Cons mentioned:
    Navigation

    Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The roomba does a great job cleaning. Will occasionally get stuck, but aside from that, it does an excellent job with dog hair

    I would recommend this to a friend
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