Customer Ratings & Reviews

This security system seems to have been a great choice. It was simple to set up, and came with enough equipment to get you started. I also purchased two of the smart video cameras, putting one at each doorway. This way I can keep an eye on my house in the country, and not have to worry. The app is pretty intuitive. They seem to be updating it fairly often, which is reassuring, and let me know that there will continue to be advances. I can look around the house on my cameras, controlling them from my phone. It's also neat that you can add more contact sensors, cameras, or even motion detectors. Overall, I am pretty satisfied, and do not regret my purchase.

Very easy setup and install. App isn't the best laid out but easy enough once you learn it. I have had one problem - can't get app to connect when on 3G connection. Works fine on a newer 4G phone. I have an open ticket with iSmart; engineers are investigating. I suspect the problem is backward compatibility problem with my phone and cell service provider. This might be something to be aware of if you're using an older phone. iSmart Customer Service has been very good but open a ticket on their web site. Calling just went to Voicemail. The Best Buy package had the mix of devices I wanted to start with (3 door sensors, 1 Motion, 1 Remote). Packages available elsewhere have a different mix. App currently requires a device that can receive calls and texts (e.g. smartphone and not a tablet). So far, I am happy with this product as it is doing what I expected (except the lack of 3G connection on my older phone as previously discussed). In my "testing", everything worked as planned. Therefore, I will assume if a bad guy breaks in, it will work the same as testing. Hopefully, I will never find out. Keep in mind, this is a fairly new product from a fairly new/small company. Both the company and their products are maturing. As long as they continue to enhance the app with better/more functionality and keep rolling out new hardware to add on (e.g. smoke detector, water detector, doorbell camera, glass breakage, home automation, etc) then I will be happy. I have 2 of the new iSmart Spot cameras on the way. Hopefully, I will like these as well as what I have installed so far.

Nice design, sensors have been working without any problems, the remote control however died within a week the best way to control the system is trough the app but it is a bit slow and sometimes it fails to connect so I have to restart the app, the built-in siren is not very loud , the alerts are fast and very reliable however it seems that they go through their servers which I don't like I would prefer they whent straight from the system to my cellphone instead of relying on them, I love the ability to expand the system the only sensors they don't have are the glass sensor for the windows.

Nice security system great thoughts put into it, but it has its flaws and vulnerabilities. Without internet or power is useless, no backup battery and no sim card for network. Add an attachment or remake the system with those in mind and your system is the best. Without that I smart is not the best DIY security system... I still like the system and thought put behind it. But as I said, rework and fix the vulnerabilities.

I installed the iSmartAlarm system in about 15 mins. I did have a couple of issues with the motion sensor and the keychain device - as they wouldn't connect or disconnected after first install. But customer service was fast to address the issue, and it was as easy as taking out the battery to reset the device and re-connecting it to the cube. My only drawback is that they do not have yard sign readily available at any retailer. you have to order online and wait for it to ship.

Easy to setup and a simple interface to use. Alarm was rather loud if you're in the same room, but not if you're in the back of the house or outside. There is an additional alarm that you can buy to add to the system, so that helped. I wish the sound for the door sensors were a little louder, but they're not bad at all. Much cheaper than paying ADT and is a good home alarm system.

Setup was super easy. I get notifications when the patio door is opened and this saves me a bit of peace of mind. The charm and notification is not loud enough though. I believe a louder siren or notification on the hub is needed though. They have this as an add-on but I haven't seen it available anywhere.

This system is easy to set up and install, with adhesive pads for each sensor. Works well for an apartment. Some of the sensors that are far from the base station and router are a little twitchy, but this would likely be resolved with a WiFi range extender. Overall, a good system for anyone who wants an alarm without monthly fees, or for someone who doesn't own their home.

So far, so good. Alarm works well, and it was easy to add new devices. The siren is not as loud as I expected it to be; I had to purchase a satellite siren for my elderly father. When I had an issue with the app, support responded very quickly. Happy with my purchase.

This system gives a great peace of mind when I'm away from home. I first purchased the iCamera Keep and it was easy to add to the cube one however once connected to the system it no longer sends alerts that motion or sound was detected. The motion sensor is constantly triggered by my small dog even though it says pets under 30 lbs typically won't activate the sensor. I have to turn off the motion sensor during the day - my option is to move it to a place where the pets are not frequently out and about. I got this system mostly so I could see my son get home from school and feel more secure. That's achieved and the price is right. Wifi connection was spotty at first but I added an extender and that issue was resolved. Wasn't anything to do with the system itself.

Setup was a breeze, the only thing i would change is when you start adding devices, do them one at a time, that way you can name them as you move along (like front door, back door, etc...) Notifications come straight to your phone, email, and by text! This has only been implemented for about a month now and have had no false alarms. The range is great too, I put one on the shed way outside and it communicates back to the cube with no problem! the motion detector has good range of about 20foot, wish this was a little longer but if you strategically place it you wont have a problem. Batteries are easy to get too, though i havent had a reason to change them since they are all still showing full battery. I would highly recommend this to everyone that is looking for security of their property! You can also add ismartalarm cameras to this and see them through the same app. I have another camera system that wont communicate through this but hopefully one day they will allow different systems to integrate together. Adding others to have access to this system helps as well if you have frequent trustworthy guests they just add the app and scan your join code from your phone, and they can arm and disarm the system but they wont have access to change any of the notifications or alarm settings.

The system is straightforward, easy to setup and use. Perfect for an apartment or small house. There are no monthly fees to pay and you get free alerts if it is triggered including some automated phone calls. I personally like the thinking and idea behind this system! Buy the camera to remotely check your place.

We love that there are no monthly fees with this easy to use security system. It gives us peace of mind that our home is safe whether we're home or away. My only recommendation to the Ismart design team would be to up the volume or make it adjustable on the unit.

Benefits are clear: 1. EASY install.. like, really easy. 2. No monthly monitoring fees. The App itself leaves a little to be desired. Especially if you have the push notifications turned on. You get a notification each time a door is opened AND closed, which when working is too much. But sometimes, there's a significant delay (hour'ish) then your phone lights up with all of the previous hours notifications at once. I do like the way it monitors the batteries in each unit. Again though, if you're trying to protect Fort Knox, this isn't the most dependable system.

Got this after buying numerous off-brand GSM security systems. Unlike those systems, this one uses your cable/satellite internet service to stay in communication with you (by way of your smartphone). The setup is handled thru a guided tutorial on your smartphone. I had to try three times to get the main unit to link to my account, but once it did, all was good. The system sends all kinds of information like when each sensor detects something or when a certain remote (person) comes back to the house (heck, I even got a notice that one of the remotes was getting low on batteries). The system does what is suppose to just fine; I only wish there was a GSM option so that if the cable goes out, I wouldn't temporarily be out of a security system.

The alarm system is easy to set up, for me also its easy to use since you don't have to be pushing many buttons, and also the price for the bundle save me a lot of money

I'm only using a fraction of the System's capabilities, with just one Contact Sensor and one Remote Tag to monitor the bedroom door of a loved one who sometimes wanders at night. I keep my iPhone next to my bed at night, so I get a text and a call if the door is opened. I don't want loud sirens (so I turned the siren off), and I don't use the motion sensor or a camera. The system was an expensive initial investment for this limited use case, but it works perfectly so far for this purpose, because I don't need and don't have to pay for any monthly monitoring or notification service for the local Police. Initial setup was relatively easy. The instructions on the web and via the smartphone app are pretty self explanatory. The app works well on my iPhone, but I installed it on my wife's off-brand Android phone and it did not seem to work properly. I don't know if it was the Android device that caused the problem, or trying to control the iSmart Cube with two different devices at the same time. The iSmart Cube kept freezing up, and requiring a reboot. So, I unistalled the app from my wife's phone, and she just uses the Remote Tag to arm and disarm the alarm. She still gets calls and texts on her phone when the system alarms, though, because the app allows me to add up to three (cell) phone numbers to an automatic call list, whether or not the app is installed on those devices. The system seems to be thoughtfully designed. One feature I like in particular is the optional "doorbell" chime that sounds whenever a door with a Contact Sensor is opened. This means we can monitor the door throughout the day, even when the alarm is turned of, and even if I am not carrying my phone.

Great Alarm system. Comes with the iSmart Alarm Cube which is the brains of the alarm system, a key fob type remote to arm, disarm, home and panic, a motion sensor, and 3 contact sensors for doors and windows. I purchased the iCamera Keep along with this alarm for even more functionality, but it is not needed. The iSmart Alarm has an app that is good for both Android and Apple phones. It can alert you when your alarm is going off, when a door or window is opened and even which door or window it was, and logs whenever a door or window is opened as well. All contact sensors, motion detectors and the remote key fob run on batteries and are very easy to install. The contact sensors work pretty far away as well, I would say in my case at least 40 feet away. My only drawbacks are that they do not provide enough sensors for most houses or apartments many doors, windows and other openings. That being said, they do sell additional contact sensors for another cost. Another drawback is the alarm is not loud enough once it goes off. It is loud, but not what you think a holme alarm loudness should be. Overall this is a great budget alarm and can be moved from apartment to apartment if you ever move.

I really like this security system. Installing was easy. Used the double sided command strips for the door/window sensors, and we ended up screwing the motion detectors in the wall because I didn't want them falling. The cube needs to be plugged directly into the network. For me that isn't in the middle of my house so it can be hard to hear on the other side of the house. The app is easy to use and I really like the customization. You can create a custom mode where you can have some devices armed while others are not. This gives you much more options for arming instead of the basic home or away. Another feature I really like is the IFTTT integration. A couple things I use are my Amazon Echo to turn the alarm on and off, and have the alarm disarm when I come home. I have added an additional motion sensor and would like to add the Satellite Siren at some point as well. Overall, I really like the cost (no monthly fees) and technology in this product and would definitely recommend this to a friend.

Peace of mind knowing my home is secured with Ismart while I monitor it from my iPhone. I've had it since 12/15 and so far no flaws. Just purchased 2 iSmart spot cameras.no regrets so far. Oh and no monthly fees