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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.3 out of 5 stars with 1536 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the USB 3.0 Mini Dock's ability to expand USB ports, connect multiple monitors, and provide easy connectivity. They appreciate its portability and user-friendly design. However, some users have concerns about compatibility issues, particularly with Mac and Lenovo laptops, as well as its price and occasional overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,534 reviews
  • Rated 4 out of 5 stars

    No frills, bargain winner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it became difficult to find the Dell docking station model that I wanted for my Dell two-in-one Intel i7, I stumbled upon this gem on a shelf in BB. It didn't have every feature I was looking for when I decided on the Dell model, but at nearly half the price I figured I should give it a try. I wanted to connect two HP 27es monitors. Although it doesn't have multiple HDMI ports (only one) or a display port (none), it adds another serial video port. I run both of my monitors (one in HDMI, one in serial), PLUS a 1TB Passport for backups and a 4TB easystore for additional storage. I added a USB 3.0 hub for connection of my keyboard, wireless trackball, and external CD/DVD drive. Makes for an excellent temporary workstation when I am traveling on business.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Kruser79, We're glad to hear the JUD380 is a bargain winner and you experienced no issues. If you have any questions or concerns regarding your device, please reach out to support and a rep will be more than happy to lend a helping hand.
      Cordially,
      j5create j5create

  • Pros mentioned:
    Usb
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Small and Powerful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I have made so far. Thanks to this little docking station , I now have three screens to work from as well as my backup hard drive being connected. My laptop already comes with the capability of extending displays so I'm not sure if this docking station will extend or only mirror dual displays. The docking station itself gets hot, but I haven't had any trouble with it since I bought it. It's usually disconnected throughout the day anyway until the evening. Great Purchase.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Easily add 2 additional displays with HDMI and VGA outputs and together with your laptop display, you can have a maximum of 3 displays. j5create

  • Pros mentioned:
    Ease of use, Ports

    Rated 5 out of 5 stars

    Adapter for my

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter works perfect for me because I have two monitors that I use for work have not had any problems I like the fact that it has several ports that I can attach my devices to also recommended it to a friend and they went out and bought one

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for recommending j5create, we appreciate the input on the Mini Dock as due to it's video, Ethernet and USB ports, it is a very handy device to have. Thanks!
      Appreciatively,
      j5create j5create

  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    Productive

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got my two screens along with a laptop holder for my laptop itself as a third screen in this little Gadget allows me to definitely hook up all of the screens together along with a few extra USB ports for other items

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      That's fantastic news! I'm glad this does everything you wanted and more, and I'll pass this along to my team so that they know as well.

      Thanks!
      j5create j5create

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works perfectly! Installation was a little tricky on my 2017 MacBook Air, but the geek squad helped with that!

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Multi Silver Adapter

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The multiple ports on this adapter makes it easier to use computer & charge phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to plug and play two monitors to your laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mini dock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working great only thing I see that needs to be addressed is vga cable plug needs cable support to hold it attached to dock

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello, thank you for the input on the JUD380's VGA port. We understand it can be an inconvenience and we apologize. We do have other VGA adapters available that do include the screws and if interested, we would value the opportunity discuss them with you. Support information can be found on the casing and a rep will happy to discuss them with you.
      Respectfully,
      j5create j5create

  • Rated 5 out of 5 stars

    USB extra Port

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest the Quality is Good I like the color and in my opinion 5 ⭐️ ⭐️ ⭐️⭐️⭐️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for my Dual Monitors at home and it works Perfectly!!!

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Dual monitor connectivity for home setup; augmenting VGA, HDMI, Ethernet and even USB ports for peripherals to your Windows or Mac computer has never been easier!
      Gratefully,
      j5create j5create

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Wish it had more USB stations. I take it everywhere & it hasn’t failed me.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      With its space-saving, travel-friendly design, you can quickly set up a workstation while on the go! j5create

  • Rated 1 out of 5 stars

    high dollar - cheap materials

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 1/2 months after I bought this product, the usb port materials broke off into my attached printer cable. Before moving my desk to another part of the house, I unplugged laptop peripherals, and the blue guide plastic on the one usb port I was using in the j5 broke off into the transfer cable from my printer. I had to dig the crappy blue plastic junk out of the connector cord with my knife. I still plan to use this j5 dock for connecting a hard line from my modem (got nothing else to use at the moment), but will now route my printer through the Anker dock that connects my other usb peripherals (keyboard and mouse) and works flawlessly. Dunno if I could still return this dock even if I found my receipt, but this is the kind of money that warrants my digging around a bit for it, just in case.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      We're sorry to hear the experience you had with our device. Please contact our customer service. Their info is located on the product packaging as well as our website. This product does have a 2 year warranty and they should be able to help you set up a solution. Sincerely, j5 j5create

  • Rated 2 out of 5 stars

    Good combo of ports but defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good combo of ports but defective VGA port. I tried 2 units but with the same defect from factory.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Alex!

      I'm sorry to hear that this happened to you! When something like this occurs we do recommend contacting Customer Service and we'd be more than happy to troubleshoot or send you a unit we personally test to ensure that all ports are functional. In the time since your review, we've continued to improve our devices and make sure things like this don't happen. I hope that in the future you would consider giving us a second chance so that we can show you the difference! Thanks, j5create j5create

  • Pros mentioned:
    Compatibility, Size
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Works well and is very compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to connect my PC and MAC to external display and it works as expected. I had to download the latest drivers and on the Mac the driver got blocked from loading by security settings. Had to allow it to load from security setting and then worked. On few occasion it glitched and I had to disconnect and reconnect. Works well and is compact. Will heat up a bit during operation.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      JJVA, Thanks for taking the time to write a review on the JUD380 and how it is working for you! In regards to the heating, if the dock is burning/harming you, we recommend that you contact support and an agent will gladly diagnose, troubleshoot and if necessary offer an exchange under the manufacturer's warranty.
      Respectfully,
      j5create j5create

  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Perfect for adding second monitor!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 2016 laptop with three USB 3.0 ports and one HDMI port. I use the HDMI port for a 32-inch monitor, but I have a second 32-inch monitor that I couldn't connect -- until now. I'm using all three USB ports on the laptop, but I temporarily unplugged one USB device to plug the mini dock in, and then I plugged the third USB device into the mini dock USB port. The device works! Then I plugged my second monitor into the mini dock HDMI port. Video came right up, does not seem sluggish or anything, and I didn't even have to do anything to set it up or configure it. It just worked. So now I have both 32-inch monitors working on my laptop. Perfect!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Utilizing dual monitors on your laptop or desktop has never been easier to setup, plus Ethernet and USB ports for gadgets in one make it a popular choice.
      Gratefully,
      j5create j5create

  • Pros mentioned:
    Compatibility, Ease of use, Usb

    Rated 5 out of 5 stars

    Does what a dock should do

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my older computer. did what I needed to do and allows me to use one USB port for many other ports.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Mini Dock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and compact. Driver was easy to install. A bit more than I wanted to spend, but I am happy with the performance. I use to connect to an external monitor and mouse for my work tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Usb

    Rated 5 out of 5 stars

    Good for home use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the USB 3.0 Mini docking station for home use now that my wife is working from home. Set up time was rather quickly with little issues. We did download the drivers as recommended from their website instead of using the provided CD just to make sure we had the latest drivers. It took a restart to make sure all the new drivers took and then configured the monitors so that we could have extended monitors. I would of liked it even better if you were provided with two HDMI outputs instead of one HDMI and one VGA. You can see a slight difference in the video quality if you do side by side comparison but it is not enough to were it will annoying if you are not paying attention to it. For the cost, it is a very good buy.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The other option for (2) HDMI output ports is the JCD381. However, it requires an USB-C connection on a computer. Thank you for your review! j5create

  • Pros mentioned:
    Ease of use, Size, Usb

    Rated 5 out of 5 stars

    Huh?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, compact and easy to use. It gave me the extra usb i needed and i was able to connect my internet without the wireless delays and interruptions, to my laptop. A must have item.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Usb

    Rated 4 out of 5 stars

    j5create - Mini Docking Station

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like a lot of people, my wife has been working from home. I needed to add a second monitor and her laptop only had 1 HDMI output, so I bought this docking station. It does exactly what it is supposed to do and is small enough to not be in the way. The extra USB ports also came in handy...It seems like everything has a dongle these days! Maybe a little on the expensive side, but other than that, I am happy with the purchase.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Obtaining the right adapter for your needs can be difficult and we are excited to hear the JUD380 is meeting your expectations. Allowing you add VGA, HDMI, Ethernet and USB ports for gadgets make this the perfect space-efficient adapter.
      Gratefully,
      j5create j5create

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