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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2322 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the USB-C Multi-Adapter's value in its HDMI port for video and audio, ease of use, and compact size. Many appreciate its broad compatibility and the multiple ports it offers, leading to positive feedback on performance. However, some users find the price to be high and have experienced occasional connection issues or slight overheating. A few have noted some inconsistency in connection reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,322 reviews
  • Pros mentioned:
    Ease of use, Hdmi

    Rated 5 out of 5 stars

    Great product for newer laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product for my new DELL 2-in-1 which does not have the regular USB port. It came with only one adaptor to convert the newer USB 3.0 to the older type of USB port. I used all the features without any issue. What I like the most is that it is well built and it comes with everything needed for connecting a laptop to other devices. It is easy to connect cables to the different ports. I connect the HDMI to my TV and to a secondary monitor. With HDMI at 1080p worked with my TV, which is not a 4K. This is my first time using this type of product on newer laptops with USB 3.0 port. After many uses without issues, I recommend this product.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Allows you to add two additional USB peripherals, 4K or 1080p HDMI display, and Gigabit Ethernet through your USB-C port. j5create

  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Great for school-issued Chromebooks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought this adapter to connect his school-issued Dell Chromebook to his gaming monitor on the days he “schools” from home. His Chromebook only has one USB-C port (to charge) and one USB-A port. He used the HDMI port for the monitor; the two additional USB ports for a mouse and keyboard, and he charges the Chromebook through the USB-C port. And there’s an Ethernet port to boot (if he ever has to hardwire). Bottom line, it’s going to be a lot easier for him to look at a 24” monitor instead of that 11.6” screen three days/week and for homework.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      A lot of school issued laptops are lacking features. Adding a docking station of some kind can really improve the remote learning experience. We really appreciate you sharing your experience.
      Have a good day,
      j5create j5create

  • Pros mentioned:
    Hdmi

    Rated 4 out of 5 stars

    Great when connecting multiple devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my Lenovo IdeaPad diet which only has a single type c plug. Ive used the HDMI port, Ethernet port, and USB ports. Also works with my Motorola stylus g phone. Only drawback is when you plug your charger into it there seems to be some sort of power lose from the plug.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was searching for an adapter to make my tablet hardwired and still get great charging support! Guess what... I found it after long research! The key was the charging port could not be next to ethernet. I found i5create so I said why not try it after about 5 other devices. Guess what... It works! No problems! I AM SO HAPPY!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Works perfect for what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a monitor, mouse, and keyboard hooked to it so when I come in from school, I just plug my laptop in and have dual monitors a real keyboard and mouse. So it works out great for homework. I still have 2 type c ports left over for anything else I want to hook up to it, and I havent tried the rj 45 port on it.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Steffy903, Thanks for letting us know the JCA374 is performing to your needs. If in the future, you have any issues with your device, please reach out to support and a rep will gladly assist.
      Cordially,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. I put other stuff in it and it works still.

    I would recommend this to a friend
  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great after downloading software Ethernet connection sped up my laptop and the power connector is great too provides plenty of ports as well.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you JohnnyVarela, for giving us your feedback and how well it has worked out for you. Thanks for the support. Cheers! j5create

  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    2 - Port USB hub does the trick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The j5create - 2-Port USB 3.0 Hub with HDMI and Gigabit Ethernet USB Type-C Adapter is great for connecting my external hard drives, key pad, and dvd drive to my MACBook. Finally I can move more than one file at a time.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      If you are using a high-powered USB device, attach a USB-C power adapter to the power delivery port to ensure maximum performance. j5create

  • Rated 5 out of 5 stars

    Perfect for Steam Deck!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this in order to connect my new Steam Deck to ethernet while also charging it and its worked flawlessly so far. Its got a nice build quality that keeps it safe in a backpack and my usb mouse and keyboard work great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    j5create - 2-Port USB 3.0 Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little hub has everything I need on it. I can connect my monitor cat 5 Ethernet usb thumbdrive and printer.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Monitor, Ethernet, thumb drives, mice, keyboards all into one make the JCA374 a great choice and we're excited to learn about your input with it, QuickConnect.
      Have great day,
      j5create j5create

  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter is a must have. I use it everyday and it is a life saver if you have a device with USB-C

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Everyday use and obtaining connectivity for all your USB accessories in one; the JCA374 makes a great add on and we appreciate you letting us know, Gid9.
      Thanks,
      j5create j5create

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has helped me with all my cords. It’s been very reliable. I’ve had it for close to a year. Now that I’m working from home I need to upgrade to have more ports.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      I'm glad the device worked out nicely for you. Thank you for your review. j5create

  • Rated 5 out of 5 stars

    Works fine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Use to connect my audio interface, external hard drive to my pc. Wish cord was less rigid and more flexible.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Works as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an adapter that was compatible with a usb c and it works perfectly. Has 2 usb ports and 1 hdmi port and an ethernet port.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fool me twice..

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a hard wired ethernet connection for zoom calls and a second monitor while working from home during the pandemic. Worked great then stopped working after iOS update. J5 support sent me a new device after a lengthy trouble shooting process and me having to follow up multiple times. The second device worked great for a few weeks and now is no longer working. Would not recommend based on my experience with this product.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your review. I’m sorry to hear you had such a frustrating experience. We would like the opportunity to talk and investigate your feedback further. Our contact information is available on our website and a representative will be glad to assist you. Sincerely, j5create. j5create

  • Rated 2 out of 5 stars

    Not all ports work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well some of the ports work. I want to return it but feel it’s too late at this point as I’m looking to buy another brand and hopefully with all the ports working. The USB C on mine doesn’t work at all. But if you like u should buy.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The USB-C Multi-Adapter requires an available USB-C port that supports DisplayPort Alt Mode for video out via HDMI port and USB Power Delivery 2.0 or 3.0 for pass-through charge via USB Type-C Power-In port. Please refer to the manufacturer of your hardware for more information on your device. Thank you. j5create

  • Rated 1 out of 5 stars

    Does not work with macOS 10.15

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to go with new MacBook 16' with macOS 10.15. Opened the package and there are 2 warnings for Mac users to download drivers first. There is also one warning that this does not work with macOS 10.15 I will have to return and continue looking for something that will work.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi John!

      I'm really sorry to hear you had this issue! In the interim it has been rectified and our drivers are up to date so you can use our devices with the latest OS. I hope that in the future you'd consider giving us a second try!

      Thanks,
      j5create j5create

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Heat, Price

    Rated 4 out of 5 stars

    Runs a little hot and should be 39 bucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty much plug and play which is awesome. Tried on a mac and a pc and it worked great on both. It definitely runs a little bit hot. It's a little bit pricey for what it is. It should be a little more like 20 bucks less than the 59 dollar sticker price compared to elsewhere but the ability to walk into a store and grab it off the shelf is a value add.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Generally, adapters emit some heat as a normal part of its operation, especially if the USB-C pass-through charging and Ethernet/or all ports on the hub are utilized. Please note that hotter operating temperatures can be expected. We appreciate your feedback on the Multi-Adapter. Cheers! j5create

  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Enhancing Connectivity: A Review of the j5create U

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an avid user of various devices, I've come to rely on versatile adapters to streamline my workflow. The j5create USB-C Multi-Adapter has been a game-changer in this regard. With a sleek design and robust functionality, it offers a comprehensive solution for expanding connectivity options. First and foremost, the build quality is impressive. The adapter feels sturdy yet portable, making it ideal for both office use and on-the-go professionals. The USB-C connection ensures compatibility with a wide range of devices, from laptops to smartphones, providing flexibility in usage. One of the standout features is its extensive port selection. Equipped with HDMI, USB-A, USB-C Power Delivery, and Ethernet ports, among others, it covers all the essential bases for connectivity. Whether I need to connect an external monitor, transfer data from a USB drive, or ensure a stable internet connection, this adapter has me covered. Performance-wise, I've experienced no issues whatsoever. The HDMI port delivers crisp, high-definition video output, while the USB ports facilitate fast data transfer speeds. The Ethernet port ensures reliable internet connectivity, which is crucial for tasks requiring a stable connection. Additionally, the inclusion of USB-C Power Delivery is a welcome feature. Not only can I connect peripherals, but I can also charge my device simultaneously, eliminating the need for multiple adapters or cables cluttering my workspace. In terms of compatibility, I've tested the adapter with various devices, including laptops, tablets, and smartphones, and it has worked seamlessly with all of them. The plug-and-play functionality ensures hassle-free setup, allowing me to focus on my work without any technical headaches. Overall, the j5create USB-C Multi-Adapter has exceeded my expectations in terms of performance, versatility, and build quality. It's become an indispensable tool in my daily workflow, enhancing connectivity and productivity wherever I go. I highly recommend it to anyone in need of a reliable and feature-rich adapter solution.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Hdmi

    Rated 5 out of 5 stars

    No lag.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I bought this made my job simple just plug and play, my laptop don’t have one coming out and I needed one for my printer, and works great with no disconnect while using.

    I would recommend this to a friend
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