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Customer reviews

Rating 3.5 out of 5 stars with 107 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

61%would recommend to a friend

Customers are saying

Customers often highlight the comfort of the product, with many finding it comfortable to use for several hours. The battery life is also widely praised, with users reporting that a single charge can last for several days. Customers are also impressed with the sound quality, describing it as great. However, some users have experienced ear pain and issues with the hearing aid function, such as one earbud fading in and out or not charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 107 reviews
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Working very well for me!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these about four weeks now, and am very happy with them. I'd previously tried the HP Hearing Pro hearing aids, and had problems with them. These are much smaller, the battery lasts far longer, and they're still working for me. They also allow adjusting volume without having to get out my phone to do so, which is a big plus for me.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Travis- Thank you for your positive feedback about the Jabra Enhance Plus! We appreciate you taking the time to write a 5-star review and sharing how great these have been. If you have any additional information you would like to share regarding your experience, please contact the Jabra Lifestyle Hearing Team: https://bit.ly/3JTCKOc. Any and all information is valuable to us. Jabra

  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Good fit, amplification needs to be adjusted.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aids fit very well and are mostly comfortable. Fit is secure and they haven't fallen out. Sometimes a little difficult to remove them, however. Hearing amplification was at best mediocre at first, as the high frequencies weren't boosted enough. After redoing the personalization, and ignoring the high pitched sounds, it now is a lot better.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello StephenH - Thank you for your thoughtful review! We are pleased to hear that the Jabra Enhance Plus fits well and provide a secure fit. We appreciate your feedback on the difficulty of removal and the initial experience with hearing amplification. We are glad to know that after redoing the personalization, you have noticed an improvement. If you have further insights or any concerns, please contact us https://bit.ly/3ocjxSJ. We are here to ensure your continued satisfaction. Jabra

  • Rated 3 out of 5 stars

    Worked Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although they aids worked well, I had trouble with noise across the feedback interfering.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Hearing aids that are easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my mom, who is 93 years old because she was having trouble putting the battery's in her older ones and also getting the others around her ear. She is able to use these with much more ease and she can hear when I visit. Rechargeable is great!

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello marD28, Your generous remarks about the Jabra Enhance Plus are greatly appreciated. We will undoubtedly forward this information to the appropriate teams. Thank you for taking the time to write a review. Jabra

  • Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Jabra Needed repairs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to send it back in for repairs within two weeks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best bang for the buck.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technology is amazing. Hearing was defiantly improved. Speech was battery to understand and can hear things again like my turn signal. The adaptive setting is a bit annoying for my situation but the other settings are very useful. The fit is comfortable for about eight hours but I usually take a break at lunch and can go all day. They tend to slip out of position from time to time so they need a quick adjustment. The Bluetooth capability is very helpful when using GPS audio directions, listening to the radio on my phone but only OK for music balance. I just my AirPods pros for music instead. I would recommend these for first time user with mild to moderate hearing loss.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Occecid- Your generous remarks about the Jabra Enhance Plus are greatly appreciated. We are thrilled to hear how much speech has improved and that you can hear better when using GPS or your turn signal. We are sorry for the trouble with the Adaptive Sound Mode and we will undoubtedly forward this information to the appropriate teams. Thank you for taking the time to write a review. If you have any further feedback or need assistance, please reach out to our Lifestyle Hearing Team: https://bit.ly/3JTCKOc. We are always here to help! Jabra

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ken

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These hearing aids are quite good. I have been using hearing aids for about nine years. These help as much or better than prescription types I have used. The app gives you options and setup ease. The only downside is I find after several hours they become uncomfortable. Overall they are worth the money.

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not quite what I needed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not wear for more than a couple hours or my ears hurt. Definitely helped my hearing but it sounded like I was always talking down a hallway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jabra Enhance Plus (Black)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for christmas along with the bose quiet comfort ultra earbuds. I prefer the jabras over them. Excellent for amplifying the sounds around you or whoever is talking to you.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Ostubaf - Thank you so much for choosing Jabra Enhance Plus, and we are delighted to hear that they were part of your Christmas gifts! It is fantastic to know that you prefer the Enhance Plus and it has been excellent in amplifying the sounds around you. If you ever have any questions or if there is anything we can assist you with to enhance your experience with the Jabra Enhance Plus, please feel free to reach out. https://bit.ly/445IbET Thank you again! Jabra

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great amplifiers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Jabra Enhance Pros and have increasingly grown very frustrated with them. I bought this pair of Enhance Plus and they are fantastic. I have no problem with conversations. They may not be the best in the wind but I do not hear my glasses or hat rubbing on them anymore. These are perfectly suffice for my needs and they say I have profound hearing loss

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    Terrible quality control.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds work every well but quickly, 4 months, the case failed preventing the buds to charge. They sent replacements that are defective to start with as one of the buds won't charge.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello RigDaddy - Thank you for taking the time to review your Jabra Enhance Plus Hearing Aids. We are truly sorry to hear about the issues you experienced. We understand your frustration and disappointment, and we sincerely apologize for any inconvenience caused by the replacement product, as well. We recommend continuing to work through this challenge with our team. We take customer feedback very seriously, and we truly appreciate you sharing your thoughts and opinions about your experience. Jabra

  • Rated 4 out of 5 stars

    Jabra - Enhance Plus Self-fitting OTC Hearing Aid

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure about these Jabra hearing aids. I have tried a few pair and these so far are the best I've tried. Still trying to work out the kinks with volume adjustment. They do not squeal in your ear which is great! Overall I think these just might do the trick for my mild to moderate hearing loss. Got them on sale so they were also a great price! unfortunately they were sold out the last time I looked.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello SueS- Thank you for your 4-star rating! We appreciate your positive comments about the Jabra Enhance Plus. This information will be shared internally. Please do not hesitate to contact Jabra Support if you have any questions: https://bit.ly/3JTCKOc. We are always willing to assist. Thanks again! Jabra

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Jabra hearing aids

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Simple to setup and easy to use.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello MelindaL - Thank you for taking the time to share your positive experience with the Jabra Enhance Plus! We are thrilled to hear that it arrived on time and that you found the setup process simple and the device easy to use. Your satisfaction is our priority, and we appreciate your feedback. If you ever have any questions or need further assistance, please do not hesitate to reach out to us at https://bit.ly/445IbET. We are here to help! Jabra

  • Pros mentioned:
    Fit
    Cons mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Almost but only iPhone compatible???

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got a pair of hearing aids that have the electronics behind the ear with a tube that runs into the ear and I find them extremely uncomfortable and don't play nice with my eye glass stems. I have been looking for a comfortable full in the ear hearing aid that eliminate the fit issues and interference with my eye glasses and the new over the counter hearing aids look promising now that you don't have to visit specialist. This is an iPhone only compatible device. If you have an Android phone you will need to look elsewhere. First impressions: They are light weight, fit nicely in the ear but look a bit like standard earbuds. Included in the packaging are several eargels so you can adjust the fit depending on your ear canal. They include a set of vented eargels and a set of closed eargels which is a nice feature. The vented allow for unfiltered ambient noise so you do hear a bit more of what's around you. The problem with vented is you can get unwanted ambient noises amplified, such as air conditioners, a lot of people chatter, etc. With the closed eargels the hearing aid can filter out a lot of that ambient noise. More about this with the application settings. The quick start card that comes in the box has a QR code to scan which takes you to the Apple store to install the app. The app is pretty straight forward and walks you step by step to setting up the hearing aids. You need a very quiet area while the app runs the personalization routine, checking your ability to hear different beeps at different volumens and frequencies. Each ear is tested individually and when done your aids should be set up for optimal performance. Once personalization is done you still have the ability to set your profie to different speech filters. I found it pretty cool how the app plays a canned conversation and you can adjust the filter to either clear (which has ambient highly filtered out), normal, or full (which amplifies some ambient). I tend to set mine to full most of the time but in high noise areas I will switch to clear. You also have a volume setting which is set by your personalization but you can switch it up or down depending on your surrounds. I do like the fact that you can stream through these hearing aids. Not only can you make and receive calls but you can also play music (or audio books in my case) without switching to normal earbuds. I did find some fade in volume at times and occasionally one ear would drop or start breaking up but for the most part these performed well and are a great alternative to my expensive set I got through a hearing center. I am in a noisy office setting so I installed the closed eargels (I tried both) to help filter out some of the ambient noises (the mechanical room is right next to my cubicle, yeah... so lucky there... LOL). For an over the counter solution these should be a good choice. Not giving it 5 stars only because they aren't Android friendly. Fortunately my company phone is an iPhone so not really an issue for me but would prefer to have it set up on my Android. Hopefully an Android app will be made available soon.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    3rd times the Charm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review on these particular Hearing Aides isn’t a good one. I have purchased two of these within 2 weeks of each other because of the faulty left side hearing aide. The left side hearing aide wouldn’t connect and the second one wouldn’t charge. I have been back since to try yet again. So far so good on the third pair. Even after explaining my situation no one really showed any real concern. I guess I was expecting better customer service.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello StevenS- Thank you for writing a review. We are sorry to read that you are facing challenges with the Jabra Enhance Plus. We recommend reaching out to the Jabra Lifestyle Hearing Team: https://bit.ly/3JTCKOc. We are here to ensure that your Jabra device is functioning properly. We hope to hear from you soon. Thanks again. Your feedback is appreciated! Jabra

  • Rated 4 out of 5 stars

    Great OTC solution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the brand, the mobile app and it helped me to hear. However, the devices would randomly fall out of my ear. I tried the medium and small ear pieces but apparently my ear canal is unusually small. I ended up returning and will order BTE version.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello DeborahK- Thank you for your review of the Jabra Enhance Plus, and we appreciate your kind words about our brand and the corresponding Jabra Enhance App. That said, we regret that you returned your Jabra Enhance Plus because of a challenge finding the perfect secure fit with the hearing aids. We wish you would have contacted our Support Team before returning your Jabra Enhance Plus so we may have addressed your questions and concerns. We hope that you will consider Jabra again soon. Our team is always happy to help. Jabra

  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Avoid - these pieces of junk

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please save yourself a ton of frustration and a lot of money - these are junk! The app is completely frustrating, does not work well ever, and the devices themselves are just meh, they amplify some sounds but you feel like you are in a fishbowl with the fit never being great, and again anytime you want to adjust using the app - good luck, the app is a pain generator....you are better off buying Apple Air Pods...

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello ars1234 - Thank you for taking the time to write a review. We are sorry to hear about your experience with the Jabra Enhance Plus Earbuds fit and the Jabra Enhance App. To get the perfect fit, please insert the earbuds into your ears and rotate them downward until the fit is snug but comfortable. The Jabra logo should be parallel to the ground. The earbuds also come with EarGels in three different sizes. The medium EarGels are pre-mounted on the earbuds. To improve the fit, you can try each of the different EarGel sizes. At your earliest convenience, we recommend contacting our Jabra Enhance Plus Support Team at the following link for further assistance with your challenges on the app. https://bit.ly/3HStlr3  We hope to hear from you soon! Jabra

  • Rated 4 out of 5 stars

    Life-Changing Hearing Aids with Some Fit Challenge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandmother’s life has been transformed by these hearing aids, offering crystal-clear sound and boosting her confidence. However, they occasionally fell out of her ears, requiring custom molds for a secure fit. Despite this, the overall improvement in her hearing and quality of life has been substantial.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello GenY245, thank you for taking the time to write a 4-star review! We appreciate the feedback about your grandmother's experience with the Jabra Enhance Plus and we are please to read how much they have improved her quality of life. If you both ever have questions or concerns, do not hesitate to reach out to the Jabra Enhance Support Team: https://bit.ly/3JTCKOc. We are here for you! Jabra

  • Rated 5 out of 5 stars

    Affordable Comfort w/Bluetooth & Focused Hearing

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these blue tooth hearing aids for 10 months. I personally like the comfortable "earbud" style as opposed to the "behind the ear" style. Wear and use extensively and really appreciate the bluetooth connectivity for music, streaming news, sports, etc. The "Focus" feature of the hearing aids is very helpful to be able to converse in noisy spaces such as restaurants. Very quick recharge.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello TerryP- Your generous remarks about the Jabra Enhance Plus are greatly appreciated. We are thrilled to read that you are enjoy the earbud style hearing device as well as some our features such as the Focus listen mode. We will undoubtedly forward this information to the appropriate teams. Thank you for taking the time to write a review. Jabra

  • Rated 4 out of 5 stars

    Seems to be ok - but issues updating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are for my husband. He says he can hear much better. Great, because the TV doesn’t have to be so LOUD. However, the device cannot update firmware. Download to his iPhone works but it won’t update the hearing aids. Says ‘no internet’. Which is impossible, because it just downloaded. He cannot find any help for this.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello user390877 - We are happy to know that the Jabra Enhance Plus are helping your husband hear better.  With regard to the issue with updating the firmware, we invite you to contact our support team by calling 800-854-2772 or by completing the webform found on our site at:
      https://www.jabraenhance.com/contact-us
      Thank you. Jabra

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