Customer Ratings & Reviews
- Model:
- 21879090
- SKU:
- 6504879
Rating by feature
- Value
Rating 3.7 out of 5 stars
- Quality
Rating 3.6 out of 5 stars
- Ease of Use
Rating 3.6 out of 5 stars
Customers are saying
Customers often highlight the comfort of the product, with many finding it comfortable to use for several hours. The battery life is also widely praised, with users reporting that a single charge can last for several days. Customers are also impressed with the sound quality, describing it as great. However, some users have experienced ear pain and issues with the hearing aid function, such as one earbud fading in and out or not charging.
This summary was generated by AI based on customer reviews.
Hearing Better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well but still have a little more work. The calls need a little more attention.
I would recommend this to a friendFrank
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.App does not connect with hearing aids. Manual adjustment of Microphone levels does not increase volume levels. No telephone number provided for assistance. No response for Email reqests for assistance
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello FrankS - We appreciate your feedback on the Jabra Enhance Plus, and we are sorry to hear about the challenges you have encountered. Thank you for highlighting your challenges with the app connectivity and manual adjustments. To address your concerns and provide assistance, we kindly recommend reaching out to our Enhance Support team directly. You can contact them by telephone at +1-833-346-1603. They are available Monday to Friday from 8 AM to 8 PM EST. Our support team is dedicated to resolving any issues you may be experiencing and ensuring you have a positive experience with Jabra Enhance Plus. We thank you again and hope to hear from you soon!
- Cons mentioned:Sound quality
Too much chewing sounds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These do improve your hearing.I had mine set on lowest level.Only problem was that they amplified my chewing when eating to the point of distraction and wearing them in a restaurant was one of the main reasons to get them.So I returned them.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello - Thank you for taking the time to write a review of your experience with our Enhance Plus device. We are sorry to hear that you were not satisfied with the product. We truly do value your feedback, though, and will be happy to pass this information along to the appropriate team.
enhanced Plus model so-so.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product does work to enhance hearing. it has a tendency to fall out of the ear, even after changing the bud sizes. I am still debating whether to keep the product or return it. The website for Jabra is not very effective and does not adequately cover the Enhanced Plus model, especially the warranty section. Jabra will not replace a lost earbud and advised your only remedy is to purchase another one.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello JohnB - Thank you for taking the time to share this information. We kindly suggest reaching out to our Enhance Plus Support Team: https://www.jabra.com/supportpages/jabra-enhance-plus/21879091/contact-support. We are here to help!
Good when I could use them
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hardware is great unfortunately the app to run it is terrible. When they worked it was fine but when I had to reset them the setup software would not connect to Jabra so I couldn’t use them anymore. Customer Service kept wanting to replace the hardware. Buy something else.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello MikeL- Thank you for taking the time to write a review of the Jabra Enhance Plus. We are happy to learn that you are satisfied with the hardware, though it is unfortunate that you are having trouble with the Enhance app. We kindly recommend continuing to work with the Support Team: https://bit.ly/3KU9tHd. We want to ensure you receive the best assistance so that you can enjoy the Jabra Enhance Plus. We are here for you and are always happy to help. Thanks, again. We appreciate your feedback.
Great Hearing Aids
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hearing Aids work great. The Hearing Aid in one ear does not want to stay in ear. Vented ear gel works best.
I would recommend this to a friendBrand response from Jabra
Posted .Hello Timbus- Thank you for your positive review! We are happy to learn that the Jabra Enhance Plus is working great. It is unfortunate to learn that you are having trouble finding a secure fit with one of the hearing aids. We kindly suggest clicking on this direct link that provides further instructions on finding the best fit for you: https://brnw.ch/21wFpw6. We have also provided a direct link to a video that will provide some additional guidance: https://brnw.ch/21wFpw9. Regardless, it is great to hear that the vented ear gel works best. Thanks again for sharing your feedback. If you have any questions or concerns, please do not hesitate to contact the Support Team: https://brnw.ch/21wFpwi. We are always happy to help.
Chch P
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was returned ... pls let me know if there is a question left to be answered. THX Product did not fit this person's ears.
I would recommend this to a friendBrand response from Jabra
Posted .Hello ChchP, We are very sorry to hear that you decided to return your Jabra Enhance Plus. We wish that you would have contacted our Lifestyle Hearing Team before returning your Jabra Enhance Plus so that we may have addressed your questions and concerns. We hope that you will consider Jabra again in the future! We are always happy to help.
Only worked for a few weeks.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought two pair of these Jabra hearing aids, and with both pairs, after about four weeks, the right hearing aid would not charge any longer. I am not going to try a third pair.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Surf88, Thank you for writing a review. This is not expected of the Jabra Enhance Plus. We apologize for any inconvenience this has caused. We kindly suggest contacting the Jabra Support Team: https://bit.ly/3HQWgfZ. We will gather more information and provide you with further possible solutions. We are here to help!
Subjective user
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit didn’t work for me, understanding that my hearing has deteriorated and in need of a hearing aid vs. this otc unit.
No, I would not recommend this to a friendGreat Device!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enhanced hearing functions well. Interfaces Well with an IPhone .
I would recommend this to a friendBrand response from Jabra
Posted .Hello DanP- Your generous remarks about the Jabra Enhance Plus are greatly appreciated. We are thrilled to hear how much you enjoy them. We will undoubtedly forward this information to the appropriate teams. Thank you for taking the time to write a review.
Jabra hearing aid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were great when they worked properly. Right earbud would fade in and out intermittently when wearing. Tried changing the eargels but to no avail. Contacted Jabra and they were fantastic. Ultimately ended up returning as the Jabra support recommended.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello SusanL, thank you for taking the time to write this review. We are sorry to hear about the challenges you experienced with Jabra Enhance Plus. This is certainly not expected. If you have any questions, please reach out to us directly: http://www.jabra.com/support. We are here to help!
Too large for my ears
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t use, mu ear canal is very narrow, they would not fit my ears.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello NancyR, thank you for taking the time to write this review. We are sorry to hear that you were not able to get the proper fit with your Jabra Enhance Plus. We kindly recommend testing the additional ear gels provided with your Jabra Enhance Plus. With some trial and error, most users are able to find a secure and comfortable fit for the earbuds, and it is rare when a user is not able to find a fit that is right for them. In the meantime, if you have not already, we hope that you will consider mixing and matching ear gel sizes. This may help as no two ears are exactly alike. The earbuds will also need to be twisted into the ear canals to create a proper seal. We want to ensure that you are having the best experience possible with your Jabra Enhance Plus. Please do not hesitate to contact us if you have any additional questions or concerns: https://bit.ly/3xTcHmI.
SO-SO
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First off, I admit I didn't give them a full break-in period. However, during the time I did use them they made no significant improvement in my low-moderate hearing loss, hurt my ears, and had a "tinny" sound. For $799, you get what you pay for.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello happybaker, thank you for writing this review. We are sorry to hear about the trouble with your Jabra Enhance Plus Hearing Aids. We kindly recommend reaching out to our Enhance Plus Support Team: https://www.jabra.com/supportpages/jabra-enhance-plus/21879091/contact-support. Our team is here to help!
Arrive faulty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tried to activate and the left device never turned on even after charging.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello BibianaC- Thank you for writing a review. We are sorry to read that you are having trouble with your Jabra Enhance Plus. We recommend reaching out to the Jabra Support Team: https://bit.ly/3JTCKOc. We are here to ensure that your Jabra device is functioning properly. We hope to hear from you soon. Thanks again. Your feedback is appreciated!
Better hearing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great new gadget for better hearing. Used by 78 age man
I would recommend this to a friendDisappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Falls out of your ear , short on battery time Don’t waste your money
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello HarveyT, Thank you for writing a review. This is not expected of the Jabra Enhance Plus. We apologize for any inconvenience this has caused. We kindly suggest contacting the Jabra Support Team: https://bit.ly/3rFXHWq. We will gather more information and provide you with further possible solutions. We are here to help!
- Pros mentioned:Battery life, FitCons mentioned:Sound quality
Small and Good Sounding Hearing Aids
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Jabra hearing aids fit very well in the ear. They're small and lightweight. I like that they fit well. You get plenty of tips so you will be able to find one that fits you ear. In the box you get the hearing aids, charging case, tips of various sizes, and a charging cable. It doesn't take too long to charge the case. Charging is done by way of a USB-C port on the back of the case. Whenever the hearing aids are placed into the case, they begin to charge automatically. I found that I didn't have a problem with the hearing aids batteries lasting for a long time. When not in use, just put them back in the case and they will be charged and ready to go the next time you use them. Regarding sound quality. I'm able to hear things much better and I'm able to pick up on words that I typically have problems hearing. I can tell though that audio is electronically enhanced. My own voice has somewhat of an electronic sound to it, however, audio from my TV doesn't. I also found that, for the most part, the voices of people when they are not standing right next to me didn't seem to have as much of an electronic sound. You can select from 3 modes in the app so you can find one that best works for your situation. The app will take you through setting up a profile that works best for you and you can use it to set the volume. I also noticed that when using Adaptive mode, I sometimes had trouble discerning the direction of some sounds. The hearing aids will also allow you to hear phone calls and music/audio books. That's a good feature as I didn't have to remove the hearing aids in order to listen to audio books and music. Music through them is good, but I wouldn't say it was exceptional. These are hearing aids after all. The clarity of audio books was excellent. So far, my only complaints would be the noticeable electronic sound my voice has and other when they are speaking close to me and the issue of having trouble discerning the direction of some sounds. Both can be adjusted by Jabra with a future firmware update. Overall, these are a big help to me and I'm glad I have them. I'll be looking forward to what additional features and adjustments to existing features that Jabra adds in the future.
I would recommend this to a friend disonnect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.keeps disconnecting support cant get them working either , the thought sounds good in theory needs more r&d
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello stereo - Thank you for taking the time to review the Jabra Enhance Plus. We appreciate all customer feedback! We kindly recommend continuing to work with our Support Team as they will provide you with the best service and ensure your headset is working correctly. Once again, thank you for your review.
- Cons mentioned:Charging
Disappointment
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device is a good start but it lacks everything else. Jabra maybe a renowned Danish offshoot of GN but the danish did not get it right. He prodcut allows an increase in normal volume enhancements but the product broke down and didn’t charge after a month. Unacceptably so I cant give them my support as a consumer for the shoddy manufacturing and quality control. Good bye Enhance plus!
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello - Thank you for taking the time to share your thoughts on your experience with the Enhance Plus. We are very sorry to hear that you had this challenge with charging your device. We really do value your feedback, and will be happy to pass it along to the appropriate team. If there is anything else we can do for you, please feel free to reach out to our Product Support Team at https://bit.ly/2Rt39dW. Thank you!
Not worth it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amplified sound and noise . Didn’t act like a hearing aid!
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Boboh, thank you for taking the time to write a review. Jabra Enhance Plus are miniaturized hearing enhancement earbuds that give people with mild to moderate hearing challenges. This 3-in-1 concept gives you seamless access to situational hearing enhancement, excellent music streaming and great call quality in a discreet, comfortable, stylish, and portable solution. Traditional hearing aids support higher levels of hearing loss i.e., severe to profound. If you have questions or need assistance, please reach out to our Jabra Lifestyle Hearing Team: https://bit.ly/3JTCKOc. We are here to help!