Customer Ratings & Reviews

Good entry level hearing aid. Overall is a good product. Takes some adjusting, but overall works pretty good.

The people from this company are amazing! They are standing by their product 1000%. With profound hearing loss this has really assisted with my husband's ability to hear his family around.

Good hearing aids for mild hearing loss. Needs better build for moderate to severe hearing loss. Need to be able to increase the volume more. Recharging base is great and holds a charge well.

Excellent hearing aids, it was difficult trying to find a pair for my mom, but she really likes these, extremely knowledgeable, sales people, and very helpful, highly recommended

These will be great for thise who’s hearing is not bad. They did not work for me because I have substantial hearing loss. I did unfortunately have to return them. The app is good and the company really does try to do all they can to help get them set up the right way.

I am very pleased with my purchase. Very affordable very good quality. Easy to maintain

Good for some one with a mild hearing loss Easy to use and easy to charge

They work well as hearing aids and are fully programable through Jabber. The only problem I'm having is when on phone calls using the Bluetooth for the hearing aids, people say that sometimes I come through very softly and they can't hear me, and sometimes it'sfine. It can come and go several times in a single phone call.

They are very comfortable fit and work reliably. The adjustable settings are a huge help.

Quality is good, My hearing loss is more severe so I had to move on to other devices. For mild to moderate loss I would trust this one. Just not for me.

I will start off by saying my hearing is limited but not severe - my eustachian tubes are restricted so I'll oftentimes will experience muffled sounds so boosting any auditory input with the Jabra Enhance Select 50R is surprisingly effective at clearing things up. If it helps to clarify a little more on my level of hearing loss, I struggle to hear softer softs and have a particularly difficult time locating the direction from which tinny sounds originate from - think something along the lines of the hearing tests at the DMV (I fail 100% of the time) or the pinging noises to locate Apple AirPods or even an AirTag. I think it's important to note that this device utilizes "wide dynamic range compression" (WDRC), which compresses a wide range of sound levels rather just limiting loud noises or whatnot. My understanding is that it takes in the full range of sounds and compresses into a range that the user can hear them all instead of just limiting specific range of sounds. Hearing aids (or any microphone, really) have directional preferences when it comes to audio inputs. The Jabras use hypercardioid microphones , which generally doesn't do great with picking up sounds from sources from the rear and sides; they are much better utilized for sounds coming from the front (unidirectionally optimized), which makes more sense for conversations and watching TV. I'm using iOS17 and the Jabra Enhance Pro app and it works as one would expect; I'd say it's pretty simple to get set up and follow prompts for ensuring a good fit and customized sounds. If this is being purchased for someone elderly or just a person without a basic understanding of standard tech, some assistance is definitely required. The Enhance Pro App has a surprisingly decent amount of customization and setting features - equalizer adjustments, location of lost/misplaced hearing aids, tinnitus manager...the settings are sufficient to adapt to your personal level of hearing loss. Mine being "minimal" compared to most users, it didn't require TOO much from a modification perspective but it definitely helped. I believe the app also allows to get technical help remotely, which is a good back up for those who can't troubleshoot on their own. The battery is solid - I've been recharging them at night on my nightstand but the product is rated for like 30 hours on a single charge, which is absolutely insane. The box comes with a USB-C charging cable so it's not anything proprietary to be able to get the recharging dock set up. Other items in the box includes a MASSIVE assortment of silicone plugs to ensure a comfortable seal, a cleaning brush/cloth, wax guards, and some various documentation to help get things started. I've been taking phone calls and listening to music with these too but I don't really know what the battery life is if I did both for extended periods of time. I think I'll have a better idea during a long plane ride. I got the grey color as it's small enough to be inconspicuous but large enough to look awkward in the beige color. I'd rather it be clear that I'm wearing a hearing aid than people assume I have an odd growth behind my ear - but that's just a personal preference. It's an over-ear fit and it's honestly pretty dang comfortable. MOST importantly!! There's a 3-year warranty on these guys with a 3-year loss and damage coverage. For something so small and being used regularly, this is a great insurance plan.

I purchased this product for my Dad and it has been amazing. Great product support as he needed some assistance with the app. He made the statement that putting them in opened up a whole new world for him.

Very lite in my ear, comfortable, almost invisible to others, hearing much improved, still learning how to adjust them. Not sure they are worth as much as I paid for them but they may change over time & improve after I see the hearing specialist.

Great support after awhile if you order online However you can go to nearest store. Not hard to put next wax filter and dome on Overall 9.5 out of 10.wait times a little long if you don't answer bot right

They are very comfortable, very easy to use. My hearing is very good and clear!

Performance Hearing Aides and Customer Service from Jabra is Outstanding.

Great product, easy to use app, great customer support.

My mom loves these hearing aids. Definitely a world of a difference

Super super customer relations and follow up from manufacture

Having worn hearing aids for several years, I am well acquainted with the exam, fitting, and support process as well as what aids can and cannot do to correct hearing loss. My hearing loss is some beyond the moderate category, but since Jabra partnered with GN Hearing Group, they are a known and respected player in the prescription market. I wanted to find out what level of correction and help their OTC (over the counter) aids can offer. Appointments for orientation and audiological support were 2-3 weeks out, so I have not been able to yet evaluate that part of their offering. For those who have not previously worn hearing aids, I want to emphasize that this is a CRITICAL part of the process. As they state on the website, hearing aids are not like glasses. There is an accommodation period as your brain readapts to hearing all the sounds you have been missing. The classic initial comment by new users is … it’s too darn noisy. Be patient and realize that the audiologist may have to readjust your aids several times. It takes time for the brain to regain the ability to sort and sift sounds, and that’s one reason Jabra offers a 100-day trial time for return. I have been impressed with these aids even though the Enhanced Select 50R is an entry-level product. The quality is excellent. They are rechargeable. They pair with your phone and can stream music and phone calls. More importantly, the pairing allows the use of the Jabra Enhanced app to adjust and change programs (Automatic, Restaurant, Music, Outdoor). As Jabra’s entry-level product, they are best suited to mild/average hearing loss and less demanding listening conditions. Hearing aid technology has been advancing quickly, and a basic aid such as this performs as well as the very high dollar aids of a few years ago (think $7000 for a pair). That said, as you go up the line in Jabra’s offerings, they do get more sophisticated and have more features. Even with my loss, the 50R’s performed very well and are quite good for TV listening and general conversations. I can easily recommend this product. They offer a lot for the money, and the real advantage of the Enhanced OTC line is the support. If your first experience with hearing aids is an OTC product without support, your chances of a good outcome are limited. That’s the advantage of the support and the 100-day trial … fitting, adjustment, and even recommendations if a higher-level product is needed. If you’ve been thinking about it, or others have been telling you to get your hearing checked, there’s no reason to put it off. Go for it and improve your quality of life.