Customer Ratings & Reviews
- Model:
- E100Plus
- SKU:
- 6565351
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers love the Explorer 100 Plus Portable Power Station for its portability and long battery life. They appreciate how easy it is to carry around and use for outdoor activities. Many customers also mentioned that it holds a charge for several days, making it a reliable power source for their devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:99 wh capacity, Portable
Great power bank
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic little power bank that works as advertised. The addition of LiFePO4 cells is also a welcomed decision.
I would recommend this to a friend - Pros mentioned:Usb chargingCons mentioned:Durability
Stop working after 6 months....
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice station. Stop working after 6 months of very very small use... Used 5-6 times to charge my phone.
No, I would not recommend this to a friendBrand response from Jackery
Posted .Dear customer, we extend our heartfelt apologies for any inconvenience you have experienced with your Explorer 100 Plus. It is never our intention to fall short of your expectations, and we are genuinely sorry for any distress this may have caused. Our Explorer 100 Plus is engineered to deliver a 99Wh battery capacity with a robust 100W output power, designed to efficiently charge a diverse array of electronic devices. To give you an idea of its capabilities, here are estimated recharge figures for some well-known devices: MacBook Air 2020 (69.6W): approximately 1.4 full recharges / iPad Pro 2022 (29W): approximately 3.4 full recharges / Apple AirPods Pro (1.5W): approximately 66 full recharges. Please be aware that these figures are approximate and the actual runtime may vary based on the precise power requirements of your devices and any additional connected loads. For any quality problems, we do offer a 2-year warranty for the Explorer 100 Plus. Should you encounter any issues that fall under warranty, we are here to assist you (Customer Service: [email protected] / +1-888-502-2236 Weekdays 9AM to 5PM PST). Warm regards, Jackery Team
Very disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son bought this for me last January 25 and it sat in his box until April and I needed it only to find that one of the USB’s C doesn’t work the output charging my phone is whopping 20 W. When I tried to charge it the max I can get it up to was 30 watts. My large size Jackery when I plug it into the same outlet gets me 1000 W. Very disappointed.I
No, I would not recommend this to a friendBrand response from Jackery
Posted .Dear customer，
Thank you for taking the time to share your feedback, and we're truly sorry to hear about your experience.
It’s definitely not the kind of performance you should expect, and we’d like to help make things right. The USB-C port not working and the low charging input/output you mentioned could indicate a technical issue. We’d appreciate it if you could reach out to our customer service team with a brief video or photo of the issue, so we can investigate further and assist you with a solution—whether it’s a replacement or repair under warranty.
Please contact us at [email protected] or call +1-888-502-2236 (Weekdays, 9 AM to 5 PM PST). We’re here to help and committed to making sure you get the full value from your Jackery product.
Warm regards,
Jackery Support Team
- Pros mentioned:Portable, Usb chargingCons mentioned:Meter faults
Get Jackery 100 for Ultra Portability
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jackery is the leader in industry, for a reason. This was my first unit with them. I’ve purchased other 500 watt and 600 watt solar generators. That weren’t nearly as stream-lined/intuitive as this HD power bank. Note: this unit isn’t equipped with standard receptacle. You’ll want at least 160 watts for that anyways. (Always considered watts you’ll need before buying any generator) The functions are all brilliant though . One down fall thus far (bought two weeks ago) is sometimes when I connect a 5v devise doesn’t display that it is giving power. And the meter has its other faults. Such as illustrating more power than you actually have, you’ll adjust, but I suggest prioritizing when under 50 percent. (May be much less) Also, if you’re charging another battery I couldn’t get it to work with usb c. (The little thing started charging itself) So if you are planning on doing that. Consider the usb-a is only 18v max(output). Nonetheless, perfect usb charging. With a full charge I can charge a small laptop, cell, desk vacuum no prob. If you want ultra portable, and top of line quality seek no more. Get Jackery 100!
I would recommend this to a friend - Pros mentioned:DesignCons mentioned:Capacity, Price
Ok charger, Not bad, Not great either
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought cause it was interesting, but when you think about capacity for the price, a little on the expensive side. Its around 30,000 or so Mah, for over $100 bucks, i have several other 20,000 Mah portable chargers that only cost me $20-$25 bucks each. But it does look cool though
I would recommend this to a friend - Pros mentioned:Long battery life
Little but powerful, good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and powerful, it powers everything from my telephone, laptop and desktop fan, and it last a couple of days; I keep it in my shed and it holds up to hot/cold temps well. I would add a one more USB-C jack.
I would recommend this to a friend - Pros mentioned:Design, Long battery life
Nice portable power
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son. It is compact, easy to use, and has a rechargeable plug.
I would recommend this to a friend - Cons mentioned:Charge
Work good with phones except small equipments.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work good with laptop and phone, but never charge small equipments like headphone, low voltage screwdriver, etc small and not assuming much wattage.
No, I would not recommend this to a friend The perfect middle ground
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you travel with a USB C powered laptop, this is the perfect middle ground between the smaller PD power packs and larger solar generators. Make sure to also pickup a 100 watt charger (car dc chargers are a lot cheaper than home ac chargers).
I would recommend this to a friend- Pros mentioned:Long battery life
Great charging time
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is so handy and keeps a charge for days.
I would recommend this to a friend Small but Strong
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s pretty reliable for its small size. Perfect for any small gathering.
I would recommend this to a friendpower bank
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a good product works great a little big and heavy
I would recommend this to a friend- Pros mentioned:Portable
Small portable strong charger
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small compact portable charger. Used it in the field and is very relable and portable.
I would recommend this to a friend - Pros mentioned:Long battery life
The Power Bank
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great charging buddy. Holds charge for a long time.
I would recommend this to a friend Worth the money ! Incase of emergency
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small enough to carry with you when you travel. Charging power is fast!
I would recommend this to a friendBrand response from Jackery
Posted .Dear customer, thank you so much for your incredible 5-star review! At Jackery, we are committed to upholding the highest standards of quality and providing reliable products along with exceptional customer service. Your support and positive feedback fuel our passion for excellence and drive us to keep delivering the best possible experience for every customer. If you ever have any questions or need further assistance, please don't hesitate to reach out to our customer service team. Whether it's product-related inquiries or any other needs, we are here to ensure your experience remains seamless and enjoyable. Thank you again for your trust and support—we look forward to bringing you even more surprises and high-quality experiences in the future! Customer Service: [email protected] Phone: +1-888-502-2236 (Weekdays 9 AM to 5 PM PST). Warm regards, Jackery Team
- Pros mentioned:Portable
Tiny but powerful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve trusted Jackery products for years and love how small this is. Great to carry around and use when needed.
I would recommend this to a friend Great little battery pack.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little battery pack. I have used it for recharging just about everything. I also purchased it for use with my travel CPAP and have gotten one night of use on it with the CPAP.
I would recommend this to a friend- Pros mentioned:Portable
Jackery 100
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In my opinion it makes more sense than the small pocket size chargers.
I would recommend this to a friend Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super useful outdoors. Would definitely buy again.
I would recommend this to a friendRude
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was going to buy this but I met some of their employees at a convention and they were very rude and not helpful.
No, I would not recommend this to a friendBrand response from Jackery
Posted .Dear Customer,
We sincerely apologize for your negative experience at the convention. This is certainly not the kind of interaction we aim to deliver, and we take your feedback very seriously. At Jackery, we strive to provide not only high-quality products but also respectful and helpful service in every setting.
Please feel free to reach out to us at [email protected] or call us at +1-888-502-2236 (Weekdays 9AM–5PM PST) if you'd like to share more details—we’d truly appreciate the opportunity to learn from this and make things right.
Jackery Team
