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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 625 reviews

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84%
would recommend
to a friend

Customers are saying

Customers regard the UP2 Activity Tracker favorably for its sleep tracking, design, ease of use, and battery life, with many praising its accuracy and lightweight design. However, some users experienced issues with the band's durability and clasp, finding them to be problematic. The lack of a heart rate monitor and a display screen were also cited as drawbacks by some customers. Concerns were also raised regarding the charging mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 625 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I wanted something simple, and this fit my needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions easy to follow. Easy set up. Pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    my mom likes and wear it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my mom likes and wear it all the time because it looks like her style..she don't like the athoer ones

    I would recommend this to a friend
  • Cons mentioned:
    Band durability

    Rated 4 out of 5 stars

    Jawbone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This band tracks sleep and steps, has 4 settings for vibration reminders . I do not like the way the band hooks and would have returned for that reason. I can not get it unhooked to take it off so I have to stretch it to get it off. I would recommend this product with a different band

    I would recommend this to a friend
  • Cons mentioned:
    Clasp

    Rated 4 out of 5 stars

    Great tracker, tricky band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jawbone Up trackers are absolutely wonderful in terms of their software and the app'a features. This one was wonderful, though the clasp was a bit tricky and ultimately tore after a couple of months of wear. Thankfully, I had purchased Geek Squad protection and it was replaced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it's supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fitness tracker. Could only improve with a screen that shows all of its features. But even without the screen, that's just one more thing to check all the time. If you want to put the tracker on and not think about the details until you check your app, this is one of the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Fitness Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jawbone Up2 is a great fitness tracker. The only downfalls to it are that it is not too friendly to put on and take off. The tan band stains very easily, would definitely recommend black if looking for low maintenance color. The app is great! Would definitely recommend to a friend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helps me be more conscious of movement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my purchase of the jawbone up2. I have already recommended it to my friend CIndy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fitness Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy wearing my Jawbone Activity Tracker. It motivates me to increase my steps which is always a good thing. Easy to set up and use. I would highly encourage it be taken off before swimming in it as that was the demise of mine. Otherwise a wonderful tool.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wish it had a digital readout

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Up 2 on the recommendation of my niece. I had always used a FitBit tracker. I'm not sure which is more accurate as I seem to take fewer steps according to my Up than I did with my FitBit. I like the Up2 sleep tracker much better than FitBit. I wish the Up had a digit read-out. It's a pain to check the app when you want information.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the 1st up and this was a perfect upgrade. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 3 out of 5 stars

    Good value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided on this fitness tracker because I really only needed steps and sleep. It does that with no extras. The app is a little buggy and crashes frequently, but since I'm not obsessive about steps, it's fine for me.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the looks of it on my wrist. Needs to do more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great looking but slow start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app itself is slow sometimes and both my fiance and I experienced a slow install.

    I would recommend this to a friend
  • Cons mentioned:
    Band durability

    Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band broke after only 90 days! Won't pay again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good start for a fitness beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wished there was more instruction on how to use the jawbone more effectively

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love my UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I choose UP because it was a brand that not everyone had. I was immediately satisfied with my product. It is thin and doesn't look like an activity tracker. I like how it looks like a bracelet. It is very comfortable to wear all day and night as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sleep tracking

    Rated 5 out of 5 stars

    Great gadget for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a device to track my activity but did not want to spend a lot. This shows activity - gives coaching and tracks sleep history. Easy to use and comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Comfortable Fitness Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Jawbone UP2 is easy to use and comfortable to wear. I wasn't happy about it not tracking steps taken while I was pushing a lawnmower, shopping cart or stroller though. Other than that, I am really happy with it and with the service from Jawbone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the others

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love Jawbone Ups. I have had a few. This is a wonderful looking one. Looks like jewelry. And I am surprised at how resilient the band is. I wish it would tighten just a bit more or they would have an extra small size. The best part is the app that goes with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Great product, but pretty pricey for what you get.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like the way the fitbit looks so I bought this instead. It works great for steps and sleep time, however, the fit bit tells more information about your daily routine. However, I probably still would not buy the fitbit due to looks.

    I would recommend this to a friend
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