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Customer reviews

Rating 4.2 out of 5 stars with 376 reviews

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86%
would recommend
to a friend

Customers are saying

Customers are delighted by the UP24 Wireless Activity Tracker's sleep tracking, long battery life, comfort, and step tracking features. They appreciate how the tracker helps them monitor their sleep quality, stay motivated, and achieve their fitness goals. However, some users have concerns about its durability, syncing issues, price, warranty, and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 376 reviews
  • Rated 4 out of 5 stars

    Awesome band!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The jawbone 24 is just great for keeping track of your life. It comes with a smart coach that kind of gives you motivation and challenges on daily basis. Just misses a heartbeat rate but I heard that wristbands are not so accurate at this so that why I think it has no such thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for flash sale price. MOTIVATES!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This motivates me to move more AND sleep more! LUV

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great Activity Tracker & App

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the activity tracker, very easy to use, good app, sleek design and good fit If I could change anything it would be a better display of current mode, ability to edit "sleep" time as I often forget to change modes on-time.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Works good, could tweak the band.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the negative side, the band gets snagged quite easily on clothing and sheets. It's not very flexible to wear. On the positive side, this is a very easy device to operate. I really enjoy the app on my iPhone that keeps track of my steps and my sleeping habits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fitness and Sleep Tracker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Jawbone UP24 has been exactly what I wanted. I read and read and compared this with the Fit Bit and other products. I chose this based on reviews of its performance and the UP app, which is great. I also like the way it looks better than any other fitness tracker bracelets. It's easy to charge and easy to wear. I feel it is very accurate and has helped me to monitor my activity level and sleep cycles - which is pretty cool!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    One of the best for it's value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my expectations and the sleep monitor is a plus. The battery duration is as described, seven days. Changing from awake to sleep is a snap. However not quite easy to activate the chronometer. The alarms system is a another good advantage. The Up24 wristband however lacks of stair monitor and biking, which I have used on a competitive brand. The design makes it easy to wear and even with a watch next to it. Overall, I recommended it for those who are looking for a wristband activity tracker.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Habit forming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you are looking to improve the way you track your activity this is a great find. I've increased my steps at least 5000 per day. I purchased the small, but it's a little too small. The smallest for a very petite person. I like all the features that you can add into the app on your phone. I can scan in food, add other activities, track my sleep, etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Waiting for the 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this before I knew of the UP3 was going to be released. Missing a heart monitor which the 3 will have. Other than that, works great, good battery life, looks good on the wrist and seems to work well. The app for some reason says it can't update from the piece from time to time but don't know if that's the piece itself or the app. I'll be purchasing the 3 when is released

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month of using my jawbone I'm generally pleased. The app works fairly well, albeit with a few ticks that don't seem to be getting addressed by updates. The step tracking is fairly consistent, though I keep my RunKeeper separate just to check myself since Jawbone seems to routinely over or under estimate my distance by ~.25 miles. Great food and sleep tracking.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good device but not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for basic health tracking like tracking steps etc. but there are better ones available which can track steps, floors, calories, sleep and more. for the price this is not a bad device and the UP app is very nice. so overall a good product but not the best out there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed using this as a tool to track how many steps I take each day. I like the motivational comments and it keeps me striving to walk more each day. I don't like the food tracker as much as some other apps I've tried but the sleep tracking is good and it's overall a great deal for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fitness band to track your steps and sleep. The app is super easy to use and very user friendly. I wore it every single day since I've purchased it and i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great band, pretty accurate, works as advertised. Holds a good charge and syncs fast. Good price and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great motivator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really upped my steps thanks to tracking the numbers of this Jawbone Up24. Mostly accurate. Sleep patterns however are not accurate. It is quite comfortable, and it does not bother me during sleep. During the day I forget I am wearing it. Battery life is long, about 2 weeks.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Nice product, seems to give valuable information.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interesting gift for my birthday. It seems to give accurate information about my day. It works well with the I Pad. Sometimes the edges get caught on my sleeves, but other than that it is unobtrusive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my jawbone but could not get it to sync with my iPhone or iPad. I had to take it back to best buy to have them sync. It still won't sync with my phone. It can be annoying sometimes on my wrist. It keeps accurate account of my activities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic but very functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a basic tracker then this would be perfect for you. But, if you're looking for heart rate monitor and ability to receive notification of text and calls then this is not for you. For me, this has been a wake up call. I was doing 2k-3k steps per day to now over 10k. It really motivates you to keep moving. The bonus is the sleep tracker. It's amazing how it know how many minutes it took for you to fall asleep and how many times you were awake.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great, love the features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my band, mostly for it being able to track the hours I have slept and how many steps I have taken. I first I wasnt all too impressed with the features - thinking it only tracked sleep and steps. But it also tracks when you woke up in the middle of the night, what hours you were idle, how many calories you have burned, as well as help you set goals for yourself. Overall, I am very impressed with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the jawbone up24, and the way it tracks my steps. It makes me want to walk more to see if I can reach my personal goals. It even tracks your sleep. I got a really great deal at best buy, and I am glad I didn't pass on the deal. I would rather had a black one, but they are sold out online when I ordered. However, it still functions great, and I world recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great software on this little tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying the Up 24 fitness tracker. I did a 20 minute treadmill workout yesterday which amounted to close to 2 miles which should have been in the vicinity of 4000 steps and that is what UP came up with so I'd say the accuracy is pretty good. The sleep tracking is a bit more dicey in my opinion. I am a bad sleeper so I was a bit doubtful after the first night and pretty sure after the second, that a lot of what the band is measuring as light sleep is actually me trying to get back to sleep once I've woken up from deep sleep. It is still a useful tool, I just don't focus so much on the total amount of sleep it reports as some of that is not truly sleep. I am a small woman with a very small wrist and I have the small band and it fits fine and i perfectly comfortable. I wore it for a day or so to get used to it before hooking it up and now I don't really even notice it. I can both work out and sleep with it without a problem. I also like that there are a ton of third party apps tied to the tracker, so you can really integrate it into your as much or as little as you want. I am a diehard ipod touch user as a runner, so I am not sure i'll start running with my phone or use one of the tied in apps as the Nike running app is the only one I know that uses the accelerometer as opposed to gps. (I live in the country and my gps is spotty out here anyhow) Overall I am happy with my purchase.

    I would recommend this to a friend
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