Back to School DealsSavings is one of our best subjects.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 837 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

86%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the UP24 Wristband's sleep tracking, ease of use, and accurate step tracking capabilities. Many also appreciate the long battery life and lightweight design, finding the device comfortable to wear. However, some users reported issues with the fit, water resistance, and occasional syncing problems. A lack of a heart rate monitor was also a common point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 837 reviews
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one for my wife and son and not only does it operate as advertised but now my wife and son are in competition daily about eating right, the number of steps taken, and sleeping habits. Ultimately, they are driving good healh decisions.

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Great product. Functional, great software!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the up24. It is extremely useful and practical. Doesn't have a screen or isn't meant to be submerged in water, but outside of those two things, it has everything you need! I recommend getting the extended coverage bc I had one prior to this and it stopped working 8 months into it. However, I did have Best Buy's extended warranty and it covered everything!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sleep tracking

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This activity tracker is easy to use and tracks things I never thought an activity tracker could track...like restful sleep. Surprised that I get so little restful sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works as advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life was a pleasant surprise. I'm accustomed to plugging all my devices (phone, smartwatch, tablet) in each night. So for this band to get a weeks use on a charge is significantly better experience. The one feature i find myself wanting is for it to automatically go into sleep mode. I like that it works with nest as well. I would def recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 4 out of 5 stars

    Keeps track of me!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would probably go 5 stars, but this is my second Jawbone - the first one failed in 3 months. This Bluetooth is an upgraded model with a much better connection and appears to be more accurate. It does a nice job of challenges and suggestions to get better numbers for the day. I haven't used all of the features yet, but like how it's working so far

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sleep tracking

    Rated 5 out of 5 stars

    Life changer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used another tracker and after two died in 6 months it was time for a change. I love my jawbone. The battery lasts for weeks. The sleep feature is awesome. The app provides lots of encouragement and is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice upgrade from the Jawbone 2 (plug-in) version

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the UP24 to replace my dead 2-year old Jawbone UP 2. The major difference between the UP and UP24 is the wireless sync option. I didn't think it was a huge deal but it is. Now I can don't have take off my waist bend every time I want to see how many steps I took, and how many hours I slept the previous night. The data auto sync with my iPhone via BT. Jawbone also recently released a fireware update that doubles the battery life from 7 days to 14 days. I've been wearing my bend for over a week now, and I still haven't need to charge it. I know the Jawbone UP3 is coming soon, with a built-in heart rate monitor and more tracking sensors, but I got a great deal on the UP24 during the holidays so this is a keeper.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great activity tracker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sleep & activity tracker but a bit bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Trying to get fit.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is pretty cool. I have a real issue sleeping at night. This band has helped me identify the times I wake up in the middle of the night and the times it usually takes me to fall asleep. I can now make the necessary changes to help me get more rest.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasnt health consious until i got this jawbone band. It helps me track the steps i walk, inform me of myprogress with sleep awake stage, my inactivity. Definietly its value product and i like it

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Does what it says it does

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product. I purchased mainly to track my sleeping habits and steps. The only drawback is it tends to get snagged on clothing. Mostly long sleeve shirts and coats. Other than that, it is a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Motivator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I went back and forth on which bands to buy. We decided on UP because of the quality of the app and the minimalist styling. Over the first month they've been truly great and easy to use. We've both lost weight and been motivated to increase our movement and work on improving sleep patterns. We were/are concerned a bit about all the reviews of bands failing and needing to be replaced, but so far so good. We try not to abuse them too much, and we bought the Geek squad 2 year replacement or fix warranty just in case ($20). Really happy with them so far.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Awesome gift for my parents

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents have really enjoyed this gift. They are able to track their sleep, steps walked, and calories burnt. It is going to be a great tool in helping them develop a healthier lifestyle.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good not great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fitness band and the app is very informative and helpful. battery life is awesome as well. the only issue i have is the bluetooth connectivity. It has it good days and bad. i will sometimes have to restart my phone in order for it to connect properly again. but overall its a good fitness band

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Sleep tracking

    Rated 5 out of 5 stars

    jawbone up24

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best sleep tracking devices of activity devices I've tried. Very accurate as to when you fall asleep, quality of sleep, length. Also has inactivity alert. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great item with a few caveats

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Jawbone and use it daily. It's super easy to track your steps as well as food (provided you use a third-party app like MyFitnessPal). The battery life is fantastic. I do wish there were ways to edit your goals through a website versus only using the app, but that's my only complaint.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Great activity tracker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been really amazing! I would recommend this to anyone looking for something to track your steps and sleep patterns

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Love it - my new accountability partner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ability to track sleep, steps, and calories all with one unit. The wireless upload allows for motivating messages to keep you going or get you moving if you sit too long.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Loving the Jawbone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Jawbone is an awesome tool! It keeps you informed on so much.....steps, sleep, and also your food intake. It make me be more active at work too! It was well worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sleep tracking

    Rated 5 out of 5 stars

    Great fitness device.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly. App easy to use. Has helped keep me on my fitness plan. With use of this device I have improved my sleep habits.

    I would recommend this to a friend
Sponsored