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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 947 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the BAR 500 5.1ch Soundbar for its exceptional sound quality, particularly praising its loud and clear audio. They also appreciate the powerful bass, describing it as incredible and capable of producing a cinematic experience. Additionally, customers commend the soundbar's user-friendly setup process and affordable price point, considering it a great value for the features it offers. On the downside, some customers have encountered connectivity issues, such as frequent disconnections and difficulties connecting to Samsung TVs. Others have expressed dissatisfaction with the remote control, finding it to be cheap-looking and lacking in functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 947 reviews
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Best Sound Bar I’ve purchased

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned a Samsung brand sound bar and subwoofer for this set, it’s a little pricey, but I was able to find an open box special, I’m really happy with the quality, even if I paid full price I would’ve been content with my purchase, so I’m even happier that I was able to save some money! Bar 1000 or 1300 will be my next purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    JBL soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best sounding soundbars on the market, the set up was simple and straight forward. One of them sper of the moment purchase that gave more bang for the buck .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I went to Best Buy looking for a quality sound bar. I found the JBL’s on display. I listened to both of them JBL 1300 which is expensive but it sound ridiculously good. The JBL 500 was the for the price and sound you actually couldn’t beat. Took it home and unboxed it. Easy installation if you want to wall mount it, which I did. The set up was easy. The one thing stands out for me is the room calibration. The sound bar send sounds out to adjust for room size and it actually works really well. Once you do this the sound bar sound freaking awesome. Movies are crisp sounding the high are good and the Lowe’s are awesome. I would have given this a 5 star review but when you set up you sound bar to your Wi-Fi it doesn’t stay connected for some reason. This sound bar has chrome cast which I do not use but it allows you to play your music apps directly to it. If anyone know a trick on how to keep this consistently connected I would love to hear how. So for me 4.5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Easy setup, Sound quality

    Rated 5 out of 5 stars

    Great Quality and Sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Really easy set up and use. The bass hits really hard. Love that it came with mounting plates as well.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Fantastic soundbar

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awesome soundbar. Its audio quality is very very good and the bass is deep. I love how it has apple airplay and can just connect to it whenever feel like blasting music.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Price, Sound quality

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, easy setup, lots of bass. Good purchase when on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Price

    Rated 4 out of 5 stars

    Great soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar.I look everywhere for a soundbar that wasnt tooo expensive.This was the only soundbar at this price range that was even remotely had a good base.The only issue I had with it is it time out and turns off if you leave it on without use for more than a 2 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Amazing Soundbar 1000++

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever!! No regrets with JBL super huge bass and quality for your movies! When you turn into bluetooth mode it changes the settings into a music mode and when is on HDMI or optical mode its amazing sound for movies and video games

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    JBL Does NOT Dissapoint

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged it in and wow what a difference. Was gonna go with the more expensive one with the two Bluetooth speakers but I thought this sounded almost as good for half the price. Once I got it home, wow what an improvement. Very happy with the rich sound for alot less money. Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best sounds bars out there.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound bar!! Do not believe people who say there is not enough bass. This 10” sub shakes my living room. Just awesome. The soundbar is sounds amazing and super loud. Even at 75% volume its too loud. Great for musing and movies. Very clear voices. I have it hooked up to 75” sony bravia. My favorite is playing cod black ops 6, every explosion shakes the walls!!! Highly recommend!!! I have an LG s70tr in our room but i still prefer the jbl.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great sounding sound bar. the bass is unreal.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Great sound and Big bass!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL sound is amazing. The sound from the soundbar is top notch and I am very pleased on how in compliments my Sony 85 X90L TV. The dialogue is very clear and Dolby Atmos works great for me.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great and powerful

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a great soundbar, practical and easy to use, I loved everything about it, easy to install and easy to configure through its JBLONE app. It's perfect for my 75" screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This speaker is AMAZING!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed the speaker in less than 20 minutes, the Bluetooth is really smart it connected to my TV right away with a single click. The best part of it all is seeing my kids faces when we watched a movie for the first time. We were blown away by the sound it produced! It is like being in a theatre at home! We love this speaker and use it connected to music and Alexa and our iPhones connect to it too!

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Good quality product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this jbl i bought one last year i love sound so much i buy one more this years same model. big sound home theater like in movies theaters.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Don't hesitate!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and bass I was skeptical about purchasing after reading reviews but I am so glad I did. I put this in my 1800+ sq ft garage to pair with a 55" tv and it sounds awesome! I wish I would have bought 2 when they were on sale! I actually mounted it to the bottom of the tv because I have it mounted on the wall on a corner and it can fully swing around. I have a full surround system in the basement but didn't want all the cords everywhere in the garage awesome sound out of a little soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Thank you JBL!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much impressed with this system! I bought it on super bowl Sunday and connected it immediately, the bass is phenomenal. You can hear and feel the hits the players were taking. The halftime show sold me, the music is insanely clear and defined. I recommend this system to everyone out there. You can thank me later!

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 4 out of 5 stars

    good sounding soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sounding soundbar got it on reduce price everything hooked up very quickly to tcl tv dolby atmos was the reason i bought it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great sound system!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound system is of exceptional quality. I am particularly impressed with the audio output. I purchased it during a sale, and the price is very reasonable for the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound system

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound system sounds great the bass sound great also. Makes my room sound like a movie theater.

    I would recommend this to a friend
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