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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 236 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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77%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 236 reviews
  • Rated 5 out of 5 stars

    Best earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and bass.Battery life is long lasting.best buy for your buck in earbuds

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good music sound, but poor audio conversations

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is pretty good for listening to music apps like Pandora, etc. However, as far as conversations over the phone, these are not noise cancelling, people sound like they are in an echo chamber when listening to them over these ear buds and I have had several people indicate they either could not hear me, or I sounded muffled. I like JBL products typically and have purchased speakers in the past so I was unpleasantly surprised with my experience with these ear buds. As of writing this review, I am planning on returning these next week for a refund and will look to try something else.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Tune 500BT didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. Please reach out to our Customer Support if you have concerns, we're here to help: https://support.jbl.com/us/en/ JBL

  • Rated 5 out of 5 stars

    Not Bose but well worth the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean full sound with a good battery life. Touch controls need improvement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JBL Head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality . the only problem is that when i connect them to my computer, it gets staticky. But other than that, i really like these headphones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL has the best sound, as usual, luxurious-looking headphones the sound is just perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very goooooood

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, highly recommend, 10/10 would buy again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great audio, may be uncomfortable. (Returned)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JBL-Live 300TWS earbuds sound great, especially with use of the JBL app equalizer to tweak the bass, treble, and mids to your liking. Unfortunately, I could not make these fit comfortably to my ears. Everybody's ears are different, but if I could not wear them comfortably for 2 hours or more that's a warning I would not be using them much. I returned them based on the comfort issue. My advice is to give them a try if you are interested.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback with our JBL Live 300TWS. We're always looking for ways to improve. If you need any assistance with our products, please reach out to our Customer Support. JBL

  • Rated 5 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deep bass and load. Clean sound and very good sound calls. Definitely will buy them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Jones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones quality sound really great bass. I would recommend this to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL is my brand!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds! I purchased the samsung live ones a few months back... These are WAY better. The app is great, the controls take a little getting used to (gesture controls). Overall the sound is that good ol deep bass and great clarity I've come to appreciate from Harman. I also have their sound bar with the 10'sub that will wake my neighbors next door if need be (great for movies, PS4, and of course, music)!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too Heavy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds were too heavy and wouldn’t stay on my ear... may this just happened for me. The sound was great! Decided to look for another pair that would be more comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these buds!!! Great sound!!! The only downfall is i have long hair and sometimes hits the touch sensitive buttons and even shuts the buds downi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to use. Great price and quality. Recomend it and worth the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    amazing sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound amazing and are very comfortable to wear. the only down side is they require a lot of work if you want to change the devise they are paired to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for the gym

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far these have been fantastic i have a pair of jlabs and skullcandy sesh evo's and the jbl's easily trump all over both no contest. excellent high n' lows battery life isnt the best avg 5 hours without anc on , with anc on i want to say they last around 3 hours. they are built really solid i heavily reccomend a purchase when these are on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have absolutely good battery life and I get alxea and great sound and fit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around great. battery lasts a very long time sound quality is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, really nice sound! Great bass, mids, and highs!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rich sound good bass

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the full rich sound of these earbuds. Really good lows. And these are the only buds I've worn that don't hurt my ears.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jbl live

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery dies kind of fast and it sucks you can't use the left earbud by itself, but sound quality is great and overall materials feel quality.

    I would recommend this to a friend
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