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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 1248 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, battery life, price, bass, fit, and connectivity of the Live 660NC Wireless Noise Cancelling Headphones. They appreciate the crisp sound, comfortable fit, long battery life, affordable price, impressive bass, secure fit, and easy connectivity. However, a few customers have expressed concerns about the volume, wishing it could be louder. There were also a few complaints about discomfort, but these seemed to be related to the initial break-in period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,248 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Overall my favorite purchase this year!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THESE ARE THE BEST HEADPHONES IVE EVER USED! The are really awesome for noise canceling and the volume is perfect. I’ve worn these for hours at a time and they don’t hurt my ear by the time I take them off. They feel super high quality and have a beautiful design to them that’s minimal. They can really hold a charge too! I use them everyday at the gym and even with all my moving around- THEY DONT BUDGE. On top of that, when I turn them on they have no trouble connecting to my phone. I gave these headphones 4 stars because there are time where my music or podcast will pause without me doing it. It could be my phone? But I’ve never had that happen with other headphones. It’s not frequent so it doesn’t bother me! Overall my favorite purchase this year!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Solid headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JBL Live 660NC wireless noise-canceling headphones deliver an exceptional audio experience, combining robust bass with crisp highs for a well-balanced sound profile. The active noise cancellation feature effectively isolates you from your surroundings, ensuring an immersive listening session whether you're commuting or in a busy environment. Comfort is a standout feature with plush ear cushions and an adjustable headband, allowing for extended wear without discomfort. The over-ear design contributes to effective noise isolation, adding to the overall audio quality. Battery life is impressive, providing extended usage on a single charge. This is particularly beneficial for users who prioritize long-lasting performance during travel or daily use. Additionally, the headphones support quick charging, minimizing downtime when you need a boost. The build quality is sturdy, and the controls are intuitive, offering easy access to playback, volume, and calls. The wireless connectivity ensures hassle-free pairing with devices, providing the freedom to move without being tethered by cables. The JBL Live 660NC headphones offer a compelling combination of audio excellence, comfort, and convenient features, making them a solid choice for those seeking a reliable wireless noise-canceling solution.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Comfort

    Rated 5 out of 5 stars

    My new favorite thing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enough bass, nice clear trebs and mids. Button controls are simple and easy to find. Pairs very well and battery life is not an issue. Noise cancellation works great and has a good transparency mode. The mic is ok for short calls. Fit is perfect for the gym and on the go. Very comfortable, especially for smaller people. You can’t go wrong at this 179.00 sale price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Decent mid-tier headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headphones for the price! It is quite comfortable and light, making it nice for on the go or working out. The app allows you to customize the sound to your tastes. I love the different noise cancelling modes and the battery life is solid! I can get through a shift at work without it running out. It also has an option to connect to 2 devices at once that you can switch between quickly. It's been very convenient to go from laptop to phone call. Mic quality seems good as well, I haven't heard any complaints about them. A couple of things that keep this from being 5 stars is the voice assistance button. A slight brush against the button activates it and it cannot be deactivated. It's annoying to avoid that side of the headphone when I'm using it. Also, the carrying case is literally just a bag and not very protective, therefore I just keep the headphones around my neck.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome at $150

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when it was in sale for $150 and i love the sound. Noise cancellation is solid but youll definitely need to be playing something (music, podcast) to block out exterior noise like loud coworkers. Battery life is pretty awesome too - dont forget to download the JBL app. This fits my giant head with room to spare. Biggest downsides for me are the buttons are hard to differentiate when you have the headphones on and the noise cancellation can be stronger, but not bad for $150.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    My First wireless headphones!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these everyday at work from three to four hours. The full charge lasts a week also with my experince. It also has an app that is really usefull for getting the most out of all the featues that come with the headphones like the noise cancellation, ambient aware and talk through. You can also adjust the eq settings or just leave it flat like I do so you can hear what the recording engineers intended with out any additional coloring by adjusting the eq. The set has good overall clear sound quality despite the extreme low bass frequencies rarely being too much at times for the small diameter speaker inside the headphones, but that is to be expected. I listen to a variety of well recorded music from the jazz / fusion era and also progressive rock, acoustic, instrumental genres and they perform quite well. The buttons on the side take getting used to but are nice and convenient as well. The foldable features are also very helpful for storage in the included bag. The USB charging wire could be longer but works fine. The included TRS stereo cord when you want to go old school for hardwire listening is nice too. Overall, a good buy!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Exceptional for all the things you expect.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two pairs of these since my roomate and I share a working office and both of us have meetings and other things simultaneously. I have been honestly astounded at the noise cancelling feature of these headphones, the quality of the audio being fully expected from a JBL product. Both of us find the headphones light enough and comfortable enough to wear for extended periods and because the connectivity is bluetooth, I have at least on one occasion, forgotten I was even wearing them until I realized I couldn't hear the TV in my bedroom. Without hesitation I would recommend these to anyone who wants high quality audio with the additional bonus of ambient noise cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried on a few other brands and ended loving these most. The fit is great, noise canceling is great, and price was good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Comfortable Fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to tight! I don’t like headphones that feel like they’re leaving a dent on the top of my head but this one is so comfortable. I wear it everyday when at school and it stays on great since I also do a lot of walking around. Great for the price. The battery also last me almost 2 days.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    JBL all the way!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with the JBL headphones. I upgraded to these for the gym & video editing. The voice command option I use frequently. They sit comfortably and very light weight. If you are looking to upgrade your sound quality, battery life & easy connection, these are the perfect fit for you.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    JBL and their headphones

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical of these because ive heard conflicting things regarding JBL and their headphones lineup. I will say i was pleasantly suprised. They are comfortable, relatively solid, and have pretty decent sound quality. Bass isnt too bad, but can be on the muddy side sometimes. Mids and highs are good. Overall i am pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Greatness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one amazing earphone i love everything about it the sound is great battery life is great built quality is oit of this world i would recommend this to everyone i know its perfect for everyone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL - Just Buy Live!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was gifted the JBL Live 460NC on-ear headphones a couple of years back and after absolutely enjoying those I wanted to buy over-the-ear headphones and I decided to stick with the JBL family and I am absolutely glad I did. These have the noise-cancelling feature that is absolutely essential as I flew 24 times over the course of 2 years and having these was a wonder. Just be sure to download the JBL app to adjust the way you want to hear your music. Also, you have the option of wired or wireless/bluetooth. Love these!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat headphones I’ve ever purchased to date. They sit comfortably over my ears & the sound is so clear and the noise canceling is a bonus along with so many other features.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best over ear for active people

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these in October of 2022. So I’ve had them for several months with no issues. I think these are the best over ear headphones I’ve had. I use them the most when I run. They are really great noise-cancelling and I like that they pause the music when you take them off. Battery typically lasts several days for me. I only use them a couple times a week. Definitely recommend for active people.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these headphones for over a year now and it still sound Chrisp like I just got it. No issues with it what so ever. Its honestly a very good headphone

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality and the comfiness would recommend and gets nice and very loud husband loves them

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones with the noise canceling it blocks out everything and the battery life is great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Okay headset at best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset from Best Buy a little over two years ago. I have dropped thousands of hours with this headset (using the Youtube and Spotify annual reports) Comfort - 2 out 5 Noise canceling - 4 out of 5 Sound - 3 out of 5 Battery- 5 out of 5 The padding is not great with thicker frame glasses. Thiner frames are okay, but still. It tends to hurt the ears after a while. At some point. Its gotten so worn down, that the padding has kind of gotten flat and the cover has started flopping out. The headband has gotten loose. So now I have to constantly fight the headset because it has the stupid feature of the side tap and some ear detection thing that will pause whatever you're playing. So if youre using it for athletic stuff, use something else. This one aint it. Overall, not a bad headset, but not amazing either. I cant justify the price of wanting to buy a new one after the hassle of this one.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. We're always looking for ways to improve. We'll make sure that this will be forwarded to the right team. For further assistance, please contact us at (877) 871-6755. JBL

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Long battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses headphones are great for the price. Long battery life and decent sound quality.

    I would recommend this to a friend
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