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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 177 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Live Free 2 True Wireless Headphones, particularly praising the exceptional sound quality, impressive battery life, and affordable price. Many users rave about the rich and customizable audio experience, while others appreciate the long battery life that minimizes the need for frequent charging. Despite these positive aspects, some users have expressed concerns regarding the fit and comfort of the earbuds, with a few experiencing occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 177 reviews
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    JBL Live Free 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly these are pretty good earbuds, are they Bose? No, but for the price point they're pretty darn exceptional. I'll say they're better than apple airpods AND beats. The battery life is darn good and charge up quick. I use them all the time and I've yet to have them die on me from battery use. I will say I've had connectivity issues once so far. I've had these for about a month, one ear bud had noise while the other didn't. I couldn't figure out why until I realized i had to reset the Bluetooth connection. Just an fyi. Good quality, well done JBL.

    I would recommend this to a friend
  • Pros mentioned:
    Anc, Battery life, Sound quality

    Rated 5 out of 5 stars

    Pleasantly surprised at how great these are!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for the smaller form factor (they remind me of the Samsung "beans" but with ear tips) and knew from my other JBL earbuds that the sound would be solid and bass forward. These did not disappoint. The fit is nice and close, these do not stick out very far. Even though they don't have wings I have no issue with them moving or falling out under normal use. I've walked with them but not jogged. I don't know how well they'd stay in during a jog or run but I don't think they'd be bad. The sound is customizable through the JBL app but overall is bright and clear, with big bass if you want it. If you are an Android user it's worth getting an app like Poweramp Equalizer to tweak the sound even more. With that active it's like I have a pair of subwoofers on my head, but the sound is still great. Battery life hasn't been an issue. I've never had them run out but I would say you'll get a minimum of 5 hours with ANC active. Speaking of ANC, it is very solid for a pair in this price range. Not quite what Sony or Bose offers on their flagship earbuds but way better than average. Passthru is also commendable. There aren't many negatives to this pair. A few minor annoyances are maybe the occasional touch that gets registered when adjusting them (which happens with most touch earbuds), and maybe an occasional brief cut-out which may be as much from my phone as the earbuds. These have become my daily go-to earbuds. Highly recommended, especially if you like some thump to your music.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Good for the Budget.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little slippery to my ears. But the sound quality too good. Battery life is along satisfactory. You can go for it blindly if you're looking for earbuds in budget.

    I would recommend this to a friend
  • Pros mentioned:
    Anc, Sound quality

    Rated 5 out of 5 stars

    Lovin these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great. Great base response having an EQ to set the way you want is great as well. Got them at a great price for a great brand. they fit in my ears perfectly. The ANC works really good in my opinion cuts out almost all sound especially when you have the music turned up ambient sound works pretty well. Also letting you hear what’s going on around you while listening to your music.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Bought them twice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best pair of bluetooth I've had. When I lost them i bought and returned the other three until i finally found this pair again. I love having Alexa on my bluetooth. The sound cancelation is amazing and others can hear me good. It charged quickly and has a long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    So far very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying AirPods Pro and some Bose earbuds that were very uncomfortable and hurt my ears, this is my third purchase. They have decent noise cancellation, I love that they’re small and fit just right in my ears. Compact with Great touch controls, however they are sensitive to the touch. Overall these are excellent for the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these earbuds fantastic sound and amazing for my ears. They keep charged for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Great sound and nice deep bass for their size.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried them on the setup for my wife's phone, and they sound great. If your looking for bass, these are the ones. Use the APP to set the sound just right for you, and you'll love them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The simple things In life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality and the comfort. Makes life enjoyable again. Lol… lime to use them while working out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbudsjbl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and sound great. Charge fast too Connects perfectly with the jbl app from your app store or Google play.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is really good , especially the noise canceling option is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBought

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatly enjoy these JBL wireless earbuds. Highly recommend that you purchase a pair for yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality
    Cons mentioned:
    Equalizer, Fit

    Rated 3 out of 5 stars

    Two key areas JBL needs to work on

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although most of the music tracks sounded great in the default "Club Mode", anything that's classical requires use of the "Bass Mode" or even "Studio Mode" to sound good, which requires wanton use of the JBL Headphones app while using this product. Also, getting the Noise Cancellation feature to "kick in" requires a nice calibration in a very noise environment, and sometimes the earphones don't fit your ear canal at all. So Harman (who owns JBL) definitely should think about using closed-canal earphones for future noise cancelling class generations instead of trying to compete in the active noise cancelling market. Also audio isn't a "one-profile fits all" thing, so you have to fiddle the equalizer contingent on what music you're listening to. So if you're on a budget, then these are the ones you want, but if you're willing to hurt your wallet a bit more, then look elsewhere.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    A very high end product for a low end price!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to use when mowing our lawn and they've been worth every penny! The noise cancellation feature is one of the best I've used. it easily cuts down even the low-end sounds of the mower. It has a full rich sound without being overly bass-filled. I feel like I rarely have to charge them which is a huge plus. the touch sensitive buds are responsive and is a unique feature that eliminates buttons. They pair as soon as the case is opened. I've had them for over a year and still have no issues or complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Very good for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been having them for almost 3 months and i had no issues so far i use them every day for around 6 7 hrs and charge the case every 3rd day. Great earbuds! sounds amazing with great features besides sound cancelation, hands free and easy to use! Battery last 6 7 hrs good for doing some work or just vibe and they look good on the ear.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    JBL

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's a good product, noise cancellation works fine while you travel in a metro or having a jog in a park. Bass is good. Better calling ability I'd say. Nice fit asweel.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than AirPods

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Headphones I’ve ever had. The noise cancellation is better than the AirPods I’ve had before. Would buy them again and would recommend to anyone else.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Highly reccomend

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. App is cool, allows you to adjust the eq, what the touch buttons can do, etc. Noise cancelling definitely muffles outside noise. Battery lasts awhile too. I also use it for meetings and the microphone is decent.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my wife and she loves them. Im going to get another set for my son... i eould recommend them for sure.. they sound great the noise cancelation works great.. and they ever have some bass to them...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Solid performer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a little trouble with them falling out of my ears. My experience with the battery life has been less than the box states. The noise canceling feature works well. the sound quality is good. I like the size of them.

    I would recommend this to a friend
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