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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 131 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the Quantum 100 Surround Sound Gaming Headset for its great sound quality, comfort, and affordable price. Many customers rave about the crystal-clear audio and unmatched comfort during extended gaming sessions. The detachable microphone is also a plus for those who prefer a more streamlined setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 131 reviews
  • Rated 1 out of 5 stars

    Horrible Noise Cancellation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a loud household this is probably the worst mike you want this mile can detect almost every noise and every peep I open door and walk in my room detects. If you going to use this on Discord or have any automatic voice chat don't buy this probably one of worst headphone ever had and iv even bought. Also the headphone jack is very small so it might be tucked inside your computer jack.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We'd like to work with you directly to address the issues you're experiencing with your JBL Quantum 100. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline. JBL

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice for office calls

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price purchased. So far so good

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. Upgrade if you are serious gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good value and great sound!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall sound. Construction quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphone review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 10-year old granddaughter to use with her Nintendo Lite. She loves it. Comfortable d great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    headset.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, we enjoyed it a lot. totally recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphone Excellence

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far they are excellent! Better quality then I expected for the money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Look too short a cord.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cord is too short to use for the avowed purpose of gaming.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    My Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. Clear sound, works fine. Looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Stereo sound, Blocks out Background noise good.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the kid loves them. good deal instead of the like 200 dollar plus options

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headset review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a pretty decent product I bought at a reasonable price. The only problem I have so far is that the hinge is broken off on both sides. It is still usable.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Blue Wired Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these headphones. They are very light.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really good as a plain headset for calls. Skype, Teams, or Zoom and not good as a headset for music. Not good sound quality and bad microphone that picks up more background noise than voice.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time in providing us with this review. We'll make sure to submit your feedback to the right department. If you need more assistance, please contact us, we're here to help: https://support.jbl.com/us/en/#contact JBL

  • Rated 3 out of 5 stars

    Item great! Best Buy not so much

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great! The issue is not w the item my issues w Best Buy itself! I ordered 1 item was sent 2 of the exact same projects charged 2 times it took money I had not planned on being taken out. Then I send it back that took 5 days was TOLD BY AGENT that the refund should show in 3-5 days! Today is day 4 and it’s still not showing usually if takes no no longer then 3 days I needed that money! Right then! As every 1 else does I WILL NEVER ORDER FROM BEST BUY AGAIN FOR SURE

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even when connected to a computer the sound comes out of the conouter and not the headphones. They work on the nintento switches but the sound is extremely low. I cant return them anymore because they were just used at school for my kids.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for reaching out. We're here to help with your JBL Quantum 100. Please try to connect the headphones to another source device and see if the issue remains. If so, please contact JBL Customer Support for further assistance. JBL

  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and works well. The only complaint is that the sound is not as crisp as I was hoping.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphonesare not good for mobile gaming do not recommend

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      This isn't the experience we wanted our customers to have with our products. If you've had this product for not more than 30 days, you can always return it and get a full refund. Please use the link to contact our customer support. https://bit.ly/2WocMfi JBL

  • Rated 5 out of 5 stars

    School Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 10 year old grandson is able to use the headphones for class and for his gaming. He was so happy for his unexpected gift for making the honor roll.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love to have fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so awesome I love you they were good and they got to me in good shape

    I would recommend this to a friend
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