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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1081 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers value the Tune Flex True Wireless Noise Cancelling Earbuds for their exceptional sound quality, long battery life, and comfortable fit. They appreciate the affordable price, stylish design, and connectivity features. However, some users have expressed concerns about the volume not being loud enough, occasional charging issues, and overly sensitive touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,081 reviews
  • Pros mentioned:
    Battery life, Price, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i was going to buy airpods for the first time but then seen these on sale for black Friday 23’ for only $49.99 so i figured i would give them a try. I must say im really inpressed with these for the price i paid & forst time customer of JBL headphones, they sound great, they also keep a long charge, and i never have a problem connecting them to my iphone or tv. The only thing i think that could be improved these earbuds is if they had a gps built in so you coild track and revocer them if dropped or lost. I would recommend these ear buds especially if you can find them in sale like i did.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my JBL Earbuds! Crystal-clear sound, deep bass, and comfortable fit. Perfect for workouts, commuting, or just relaxing. Battery life is impressive too! Great value for the price. Highly recommend for anyone seeking quality earbuds!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great headphones the sound quality is great, the battery live leaves a little for what on a full charge you can probably have continuous play for about 5 maybe 6 hours it takes a bit of trying to charge the battery life on the case seems to get sucked up real quick, connect super easy very quick and with the app you can play around with the sound algorithm I definitely would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Touch controls, Volume

    Rated 3 out of 5 stars

    Good but defective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good but the touch controls are pretty sensitive. Sometimes when I'm readjusting my headphones it makes it change settings or skip to the next song. Earbud design is pretty uncomfortable, hurts after wearing for too long but that's to be expected. Right earbud randomly dropped volume and now plays several decibals below the left.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great qualities! Need more bass improvements

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Absolutely love my JBL TUNE FLEX! The sound quality is fantastic, with a nice, moderate bass that adds depth to my music without overpowering. The flexibility and comfort of the design make it a joy to use for extended listening sessions. Highly recommend!"

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    These buds have retired my air pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ear buds! Fit well, sound great, long battery, and nice features in the app. I love the Find My Buds feature in the app. Super loud which makes it easy to find that missing bud in the couch or under the dresser. I prefer these buds over my air pods. If these things are on sale for fifty bucks, buy two of them. Trust me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great product, not too great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound and very comfortable in ear, for me not worth the 50 dollars price but think about it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    My experience with my new JBL earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My JBL earbuds are extremely quick to connect, have excellent sound, and are great headphones. They also setup to work with Google Assistant.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    It go boom boom boom

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great and Bluetooth range is great too. I could leave the case/phone in my room and walk to the kitchen without them disconnecting(granted I live in an apartment). I like how when you download the app to adjust the tap commands and volume to whatever you want it to be whether use purely for music or both (talk on the phone or music). 4 weeks since I bought them had no problems with the battery draining fast(they last basically 2 days or so) or charging issues. They’re great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Superb headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love it. I don't have any problem when it comes to fittings in my ear. They have 3 different sizes of earbuds.Plus the quality of sounds is great.The connection thru phone is fast and battery life is awesone for a cheaper price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Great bass.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit comfortably in my ear, and sound great. They have good battery life and connect to app quickly. I'm happy with purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If you prefer "twist in" these give you both

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer to have these types of earbuds that do not go all the way in, and close off your ear. If you wear them for long periods of time, the ones that close your ears are not good for your ear health (Google it) you can get wax buildup and it's not healthy. I also have a damaged eardrum so I prefer this style. But the great thing about it is that you can also put the silicone tips on these. Wish I would have found them years ago. App has lots of options to adjust your equalizer and other things. Highly suggest especially on sale for 50 bucks

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    JBL ear pods great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear pods they fit great and stay in your ear even while moving around a lot ear pods and case have long battery life and recharge is quick only cons not so easy to take out of case since the case is small touch is very sensitive and people have complained the wind sounds really load when it blows besides that no complains

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Disappointed - Can't even compete w/ SkullCandy...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my humble SkullCandy Jib 2 earbuds started to go out on me, I went an bought these JBL earbuds hoping they would be a suitable replacement. I am a month into owning them, and I am very disappointed so far. I have a few other JBL products and they have always served me well, which is the reason I purchased these earbuds. They don't even come close to the old skullcandy earbuds I rocked for years. The sound is decent, the volume sucks, and these things barely sit in your ears even after trying all the tip sizes. These earbuds get a workout since I have a desk job, and I listen to a lot of podcasts. My old skullcandy earbuds would only have to be at 10/100 volume and even that was a little loud most days. These things have to be up to at least 50/100 to get the same volume. The most disappointing thing about these earbuds is that my "return" window ended two days ago, otherwise these would be on their way back to the store right now. Do yourself a favor and go buy a different pair of ear buds!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very comfortable earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an android user this a great airpods alternative but compared to them, it is way better sound qualty. Bass is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fantastic earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the sound of JBL speakers and headphone. They make a great product. These earbuds are great. The noise canceling feature isn't the gretest and the touch features could be a little better, but overall this is a great product with a great sound and the microphone is top notch with great clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    The sound incredible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes with tips but trying to put them on will be impossible if you dont take off the little piece off the earbuds . Once you do that the tips fit perfect. The noise canceling great sound great .

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! And after tons of research you can’t beat the quantity or the price. Comes with 3 extra sizes to fit comfortably. Highly recommended for the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Comfortable. Long battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL, doesnt dissapoint

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL has Not let me down, these lil very comfy ear buds that cone with multiple ear tips sounds amazing, sound is crispy clear, the base notes are deep an rich feeling. Need the app to tweak the EQ but its like GOD mode for the sound tweaking setting, they pair very easily, worth the $50 when they go on sale. Battery Life is around 3+ hours person ear bud so i usually swap their thru the day.

    I would recommend this to a friend
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