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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 184 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers value the Bolt Pro eBike for its ease of use, affordability, and fun factor. They appreciate that it is simple to assemble, making it a great choice for those new to eBikes. However, some customers have concerns about the battery life, tire quality, and seat comfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 184 reviews
  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Elec bike

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good get around bike, if you’re looking for a good ride to local stores to do errands this bike is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Max speed

    Rated 5 out of 5 stars

    Surprisingly a great bike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this bike after researching for an Ae bike and the price was great. This bike has a strong frame and is pretty quick. Doesn’t have a key but it has a button to turn it on. We really like this bike. Just got to be careful not to use the front brake hard at high speed. Other wise it fits everywhere. I lock it on a thule bike rack too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electric bike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little bike.It is awesome.It gets me where I need to go and it's real convenient that it folds up.So it's easy to get on public transportation and it's easy to put away when I need space for it in the closet.So get yourself one of these because it is awesome !

    I would recommend this to a friend
    • Brand response from Jetson Bike
      Posted .

      Dear Vandle,

      Thank you for your fantastic review! We're thrilled to hear that you love your bike and find it so convenient. It's great to know that the folding feature is helping you with public transportation and storage. We appreciate your recommendation and are glad that our bike is making your travels easier and more enjoyable.

      For further assistance, feel free to contact us at 1(888)976-9904, from 9am to 5pm EST. We are dedicated to ensuring your complete satisfaction and will strive to meet your needs to the fullest extent.

      Best Regards,
      Customer Service Team at Jetson

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good electric bike

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good in the price. The battery drops very quickly during cold weather.

    I would recommend this to a friend
  • Pros mentioned:
    Max speed

    Rated 5 out of 5 stars

    Go for a ride

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item good to stay healthy & enjoy the ride when tired great to just ride no peddling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good local transport bike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple Efficient single speed bike light enough to carry and put in car boot. Assembly very simple about 90% assembled.

    I would recommend this to a friend
  • Pros mentioned:
    Max speed

    Rated 5 out of 5 stars

    E-bike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Xmas present for my grandson, so we have not yet seen it in use. We do have it together and it looks cool.

    I would recommend this to a friend
  • Pros mentioned:
    Operating range

    Rated 5 out of 5 stars

    Worth the buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I’ve made in a while! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Great for short trips between 5-10 miles!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much fun! The perfect bike for a 5 mile ride. My adult kids and I use these as we visit different boutique shops, restaurants, and bars. They are so easy to park without the fear of losing thousands of dollars if they are stolen. The quality has been great and I currently have over 50 miles. Very happy and I would buy again. Great battery life even after riding 10 miles I only lose one light bar.

    I would recommend this to a friend
    • Brand response from Jetson Bike
      Posted .

      Wow! Thank you so much for leaving this awesome five-star review! It's so exciting to hear that yourself and your kids are loving making moves on your Bolt Pros! The Bolt Pro is the perfect bike for running errands, commuting, and just riding around having fun! We hope you all get to enjoy your Jetsons for a very long time to come! Make moves!

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get's you from A to B (under 30 miles).

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to assemble out of the box. Great little bike for short commuting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bikes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons love their bikes! I have to argue with them to get off! Good duration for battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    We share every enjoyable moment with this bike

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase enjoyable bike. Easy to assemble and ride

    No, I would not recommend this to a friend
  • Pros mentioned:
    Max speed

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice e bike that wasn’t crazy expensive and does the job. I purchased this for my 13 year old son and he enjoys riding it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy assembly. Charge doesn't last as long as it says. It's super heavy. Hopefully when it warms up I can better review

    No, I would not recommend this to a friend
    • Brand response from Jetson Bike
      Posted .

      Hi Jojo, the Bolt Pro can last up to 30 miles with pedal assist. If your battery isn't lasting as long as you think it should, feel free to reach out to us at [email protected] and our Support Team can take a deeper look.

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bike was easy to assemble. Everything needed came in the box, and the bike was charged so it could be tested immediately after assembling.

    I would recommend this to a friend
    • Brand response from Jetson Bike
      Posted .

      We are so grateful for your five-star review, and we're super pleased that you found the Bolt Pro's assembly easy! The Bolt Pro is such a fun compact ride that can go up to 30 miles on a full battery using pedal assist, and can reach a max speed of up to 15.5mph! Ride electric, ride Jetson!

  • Pros mentioned:
    Max speed

    Rated 5 out of 5 stars

    My husband LOVES this bike!!!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a nice adult bike! Goes pretty dang fast!!! Have had it for 9 months since Christmas, with no problems!

    I would recommend this to a friend
  • Pros mentioned:
    Max speed

    Rated 5 out of 5 stars

    Perfect for first e-Bike

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a christmas present for my 9 year old son. Easy to put together right out of the box. Speed is not too fast and not to slow for his age. This is his first electric bike I feel like this fits him perfectly for his age.

    I would recommend this to a friend
  • Cons mentioned:
    Brakes

    Rated 3 out of 5 stars

    It ok!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bike is ok overall! No shocks makes the ride real rough over little bumps. I don’t believe it will go 15 miles on just throttle but will go a decent ways. And my throttle sticks every now and then

    No, I would not recommend this to a friend
    • Brand response from Jetson Bike
      Posted .

      Dear Thomas,

      Thank you for your feedback. We’re glad to hear that you find the bike acceptable overall, but we apologize for the issues you’ve experienced with the ride comfort, range, and throttle.

      We understand that the lack of shocks can make the ride rough over bumps, and we regret any discomfort this has caused. We also apologize for the sticking throttle and concerns about the range.

      We value your feedback as it helps us improve our products. If you need further assistance or have any additional concerns, please feel free to reach out to us at our toll-free number, 1(888)976-9904, available from 9 am to 5 pm EST. We are here to help and ensure you have a better experience.

      Thank you for your patience and understanding.

      Best Regards,
      Customer Service Team at Jetson

  • Pros mentioned:
    Max speed

    Rated 5 out of 5 stars

    Energy efficient and reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely useful and helpful for me to get around in my day to day life. Doesn’t ok uphills and decent speed and range especially for cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect when you need to run an errand locally and very light weight.

    I would recommend this to a friend
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