Customer Ratings & Reviews
- Model:
- JBLTP-BLK-OB
- SKU:
- 6543071
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers value the Bolt Pro eBike for its ease of use, affordability, and fun factor. They appreciate that it is simple to assemble, making it a great choice for those new to eBikes. However, some customers have concerns about the battery life, tire quality, and seat comfort.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Great Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is awesome for the price! Got for my 9 year old
I would recommend this to a friend - Pros mentioned:Ride quality
E-bike
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kids loves it. Runs smooth, nice look and feels comfortable
I would recommend this to a friendBrand response from Jetson Bike
Posted .Thanks for taking the time to leave a 5-star review! We are so happy to hear that your kids are already loving the Bolt Pro! We hope they're able to enjoy it for years to come. Welcome to the Jetson family and keep making moves!
Cool little bike
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice bike and set up was easy. Battery seems to last, time will tell how the life of it is. I attached a little trailer for my daughter and it pulls it just fine. First time riding a bike with smaller wheels which makes it feel a little different than I was familiar with but now I’m used to it.
I would recommend this to a friend5 star
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son love it . Now his some of friends wants as well.
I would recommend this to a friend- Pros mentioned:Max speed
Father
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product my son was so excited it was perfect
I would recommend this to a friend - Pros mentioned:Price
Great
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price is goood. Looks good works great my son loves it
I would recommend this to a friendBrand response from Jetson Bike
Posted .Thanks for taking the time to leave this five-star review! We're excited to hear that your son is loving his Bolt Pro E-bike! The Bolt Pro is such a fun, compact ride that can go up to 15.5 mph and up to 30 miles on a full battery using pedal assist! Ride electric, ride Jetson!
My bike
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This bike is great. Right size. Easy to carry. Love it
I would recommend this to a friendBrand response from Jetson Bike
Posted .Thank you for taking the time to leave this five-star review, Gabriela! We're thrilled to hear that you're loving your Bolt Pro E-bike, and that it's just the right size for you! The Bolt Pro can go up to 15.5 mph and can go up to 15 miles on a full battery using the twist throttle, or up to 30 miles on a full battery using pedal assist! Happy riding and keep moving!
Excellent product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well I give this present to my son and he used for drive to the gym he love the bicycle the battery fast charge and test more the 20+ miles
I would recommend this to a friend- Cons mentioned:Battery life
Jetson Bike
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of intermittent issues, would turn off then on
No, I would not recommend this to a friendBrand response from Jetson Bike
Posted .Dear Mohamad,
Thank you for bringing this matter to our attention, and we apologize for the intermittent issues you've encountered. We are committed to ensuring that every customer is satisfied with their purchase and experience.
Please reach us at our toll-free number, 1(888)976-9904, from 9am to 5pm EST. We're committed to ensuring your complete satisfaction and will strive to meet your needs to the fullest extent.
Best Regards,
Customer Service Team at Jetson
- Pros mentioned:Price
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient and at a good price. Awesome sauce.
I would recommend this to a friendBrand response from Jetson Bike
Posted .Thanks for the 5-star review, Daren! We are so happy to hear your Bolt Pro is making your life more convenient. Welcome to the Jetson family and happy riding!
- Pros mentioned:Ride quality
Best bike
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well has lots of power rides very smooth
I would recommend this to a friendBrand response from Jetson Bike
Posted .Hi Allan, thanks for taking the time to leave a 5-star review! We are so happy to hear you are enjoying your Bolt Pro Ebike. Welcome to the Jetson family and keep making moves!
- Cons mentioned:Power
A bike with problems
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this bike and put the pedals on then charged it. Went to ride it the power came on then immediately shuts off. I took the bike right back to Best Buy to exchange it and they said they dint have any more bikes so they refunded my money but charged me $67.50 for returning a broke bike for a restocking fee. I can see if just returned it for no reason but the bike was broke.
No, I would not recommend this to a friendBrand response from Jetson Bike
Posted .Dear John,
Thank you for reaching out and bringing this matter to our attention. We sincerely apologize for the inconvenience you experienced, and we understand your frustration with being charged a restocking fee for returning a broken bike. This is certainly not the level of service we aim to provide to our valued customers.
We are committed to ensuring that every customer is satisfied with their purchase and overall experience. To resolve this issue as quickly as possible, please contact us at your earliest convenience by calling our toll-free number at 1 (844) 585-7462 between 9 AM and 5 PM EST, or by emailing us at [email protected]. Kindly refer to Angela, who will personally ensure this matter is resolved to your satisfaction.
Best Regards,
Customer Service Team at Jetson
- Cons mentioned:Power
Nice affordable ebike, but short life
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Jetson Bolt Pro on December for my son, no complains for 5 months, then stopped working, the power turns off after 5 seconds of turning on. Now he can't use it. I tried contact support on the Jetson website but no one respond (on the chat) no phone number or email to call someone.
No, I would not recommend this to a friendBrand response from Jetson Bike
Posted .Dear Ezra,
We apologize for the inconvenience you've encountered with your Jetson Bolt Pro and for the lack of response from our support team on the website.
This is certainly not the level of quality we aim to provide to our customers. Please contact us at our toll-free number, 1(888)976-9904, available from 9 am to 5 pm EST. Our team is prepared to assist with any inquiries you may have and will work diligently to resolve this issue for you.
Best Regards,
Customer Service Team at Jetson
Gets you where you need to go
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my son, so far so good, he’s about 6’0 140lbs 14 years old.
I would recommend this to a friendE Bike
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very small definitely not for adults super heavy and not the most comfortable seat
No, I would not recommend this to a friendBrand response from Jetson Bike
Posted .Hi there, the Bolt Pro is recommended for riders aged 12+ and the product weights 42 lbs with a collapsible handlebar and carrying handle, so it's easy to move and stow. If you have any other questions regarding your Jetson, feel free to reach out to us!
Love it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this little bike. I purchased it to keep in the car and to make quick trips with. It's not that fast but that's a good thing since it has little wheels. I changed the seat and added a suspension post to make it more comfortable.
I would recommend this to a friendBrand response from Jetson Bike
Posted .Thanks for sharing your Jetson experience with us, Kevin! The Bolt Pro Electric Bike is lightweight, easy to carry, and collapsible in small spaces. We're so happy to hear you are able to keep your Bolt Pro in your car for quick trips! Welcome to the Jetson family and keep making moves!
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Practicsl for sround town traveling but the spees is a couple miles less then posted overall its a solid prduct
I would recommend this to a friendBrand response from Jetson Bike
Posted .Thank you for providing this review and feedback, Adrian! We're ecstatic to hear that your Bolt Pro is working well for around-town travel! If you feel that the speed you're achieving on your Jetson is not as good as it should be, please don't hesitate to reach out to us directly at [email protected]'re here and happy to help!
Me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and good service at Best Buy and good fast delivery
I would recommend this to a friendCool product from Jetson
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is so simple and effective. Joyful rides and charging are quick and easy—very quiet operation. Overall very satisfied
I would recommend this to a friendAvoid Jetson!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this ebike in December 2023 for my son and it was inoperable by April of 2024. He was really only able to use it for 3 months before a known defect became an issue. I contacted Jetson immediately and they were so difficult. Orginally they told me they'd send a new bike as soon as they restocked, that was a lie. For 6 months i was back and forth with them. Never got a replacement and rhey wanted to give me a "possible" gift card for a fraction of what i paid and after I sent back the bike. After some research i found that many people who had the exact issue never got that gidt card. This company is terrible and the customer setbixe was trash for a bike I spent over $400 for. Avoid Jetson at all cost. I wish Best Buy would've been ablet to help with this isue, but I guess it was in the manufacturers hands.
No, I would not recommend this to a friendBrand response from Jetson Bike
Posted .Dear Candace,
Thank you for reaching out and sharing your experience. We sincerely apologize for the frustration and inconvenience you've faced with your Jetson eBike. We understand how disappointing it is to have issues with a product so soon after purchase, and we deeply regret that we did not meet your expectations during the resolution process.
At Jetson, we are committed to ensuring that every customer is satisfied with both their purchase and their experience with us. We are truly sorry that we fell short in this instance.
Please contact us at your earliest convenience by calling our toll-free number at 1 (844) 585-7462, available between 9 AM and 5 PM EST, or by emailing us at [email protected]. Kindly refer to Angela, who will personally ensure this matter is resolved to your satisfaction.
We genuinely appreciate your patience and hope to make things right for you.
Best Regards,
Customer Service Team at Jetson
