Customer Ratings & Reviews
- Model:
- JELEM-BKR
- |
- SKU:
- 6381014
Customer reviews
Rating 2.5 out of 5 stars with 12 reviews
(12 customer reviews)Rating by feature
- Value3.1
Rating 3.1 out of 5 stars
- Quality2.7
Rating 2.7 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers consistently note that the Element Foldable Electric Scooter is a fun mode of transportation. However, some customers have experienced issues with the handlebars. One customer mentioned that the threads in which the handlebars screw in were stripped.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Poor Quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased two Jetson Element Scooters on 4/5/2020. They were used for 48 hours and returned. This scooter is complete junk. The thread in which the handle bars screw in somehow were stripped. This allowed the handle bars to fall out. Jetson customer service was less than helpful. Would avoid this scooter. Spend the money and buy a Segway.
No, I would not recommend this to a friendBrand response from Jetson Bike
Posted .We're sorry to hear about your Element scooter and have reached out with replacement information. We understand if a return is in your best interest and will be sure to notate your feedback.
Rated 2 out of 5 stars
Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for Christmas gift and have exchanged x2 already. Had #3 for two weeks and same issue. Screw in hand grips strip and spring in throttle fails/gets stuck.
No, I would not recommend this to a friendBrand response from Jetson Bike
Posted .Please note the handles on the Element Scooter are side specific and are not interchangeable. Using the incorrect handle will cause ongoing damage to your device.
Rated 1 out of 5 stars
Junk!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for the 1st 2 weeks then the right handle bar striped out causing my daughter to fall at full speed! Then outa nowhere the thing just stopped working, would go half a block then just shut off with some kind of error code blinking on the gauge ( 2 white line alternating) and cant do anything with it. Turn it off then back on, runs till end of driveway then turns off again! Stay away!!
No, I would not recommend this to a friendBrand response from Jetson Bike
Posted .Rest assured your Element scooter is backed by our 1 year of warranty support. Please note the handles on this model are side-specific. Using the handles interchangeably will damage your device. Please reach out to us at [email protected] for product information and support.
Rated 2 out of 5 stars
Not great!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was really hoping this would hold a charge for longer. We have the bike & it is definitely more fun. Wouldn’t buy again!
No, I would not recommend this to a friendRated 3 out of 5 stars
birthday gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fun for my teenage son he has wanted one for a while.
I would recommend this to a friendRated 1 out of 5 stars
It dont even last 30 minutes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery dont last 30 minutes. I charged it complete and it still dont last not worth $229.00.
No, I would not recommend this to a friendBrand response from Jetson Bike
Posted .We're sorry to hear about your Element scooter and are here for support. Please reach out to our team at [email protected] so we can learn more.
Rated 1 out of 5 stars
Handles broke
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, however after just a few weeks the handles seemed to loosen up.
No, I would not recommend this to a friendBrand response from Jetson Bike
Posted .Rest assured your Jetson Element Scooter is backed by a 1-year warranty. Please reach out to [email protected] to receive a replacement.
Rated 3 out of 5 stars
Late delivery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.returned it due having bought my sister a different one, as this came way too late via mail. even through they had guaranteed their delivery day, this still missed it.
No, I would not recommend this to a friendBrand response from Jetson Bike
Posted .Thank you for sharing your experience with us, Vinnie. We will be sure to keep your feedback in mind as we are always striving to improve our level of service at Jetson.
Rated 1 out of 5 stars
Not so great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got two for daughter both broke don’t recommend disliked fact she couldn’t use it,
No, I would not recommend this to a friendBrand response from Jetson Bike
Posted .We're sorry to hear about your daughter's Element scooter and would like to learn more about your experience. Please contact us at [email protected] to receive a replacement scooter.
Rated 5 out of 5 stars
I Love It
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to set up put of the box. Charges quickly and this thing goes quick. My 11 year old son can get up to 16 mph on this. For me being a little bit bigger, i can get to 14 mph. I have not yet tested out the range. Overall this is a great buy for the money.
I would recommend this to a friendRated 5 out of 5 stars
Jetson Electric Scooter
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this for my son's birthday. It is so easy to use and it is so much fun. He rides this scooter until it needs to be charged again.
I would recommend this to a friendRated 5 out of 5 stars
awesome
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can move up to 20 miles with a full charge. Nice toy!!
I would recommend this to a friend