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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 195 reviews

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91%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the Bluetooth connectivity for hands-free calling, the excellent sound quality, and the user-friendly interface. They also appreciate the affordability, the backup camera, and the touch screen functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 195 reviews
  • Pros mentioned:
    Bluetooth, Touch screen

    Rated 4 out of 5 stars

    Good, quality radio!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this after my previous touch screen was stolen. I did a lot of research online and, despite any bad reviews, purchased it. It's definitely held up well! I've installed it in a car, removed it, and then reinstalled in to a new car a few months later. It easily connects to phones and was a breeze to hook up ourselves (after figuring out how to take my new cars dash off). It did have a problem with skipping when you hit large holes and we haven't figured out why. It doesn't turn off, just stops for a second like a CD would. Possibly user error from hook up. I highly recommend this radio!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new JVC head unit. It is easy to use and the sound is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great Dvd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice jvc unit for the price what a improvement from the factory radio!! It has lots of extras from Bluetooth to DVD I really enjoy it

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Good for older cars newer cars don't bother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I own a 2013 impala and I had the stock deck in and wanted a touch screen so I bought this for audio fest. The deck is amazing I love it how it operates only thing is it sucks for being in a newer car. I lost a lot of features that I liked. Bluetooth control was lost it worked but a lot of controls were lost on the steering. Sirius got wrecked I can only use it through an alternative control now. All these features happened because of newer car electronics so aftermarket decks are good really in older cars bout 05 and down. But I mean it still works and I love it just wish I had my other features back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The radio looks great and works exactly as I expected. Hands free phone system works excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a radio on best buy good quality

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    It does it all without pause

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a cd/dvd player that has pandora, Bluetooth and a solid tuner. Usually to get these features you have to pay upwards of $700 or more. This JVC has all the features I want at a good price. I've played everything from regular cd's to sacd's (super audio cd's with a higher bit rate) to dvd's and have not had one issue thus far. I was really surprised to see that it's capable of playing sacd's! I don't have many, and they have since been discontinued except for a few sellers on eBay. The sound quality is excellent! You'll notice a big boost in sound quality even with your existing speakers. Bluetooth enabled hands free voice for phone use with my iPhone 5S is excellent. You can control the volume of both incoming calls and your voice to outgoing calls. Some have said while talking to them via the hands free feature that their voice will echo, but you can control this with the volume. It also has a rear camera feature (rear camera sold separately) I intend on buying soon. Over all, the JVC KWV21BT is an excellent choice that offers everything from 5.1 surround sound while watching movie (with the parking brake on) to all sorts of cd disk, with an excellent tuner! Very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Exactly What We Wanted!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this JVC player. It has all the bells and whistles. Pairs great with Android phones and iphones. Blue tooth works great with phone calls or Pandora. The USB port is awesome for music. Plays DVD movies too. Plenty of power for all your speakers. Best Buy did the install and it looks like it came with the car. Mounted in a 2007 VW EOS. Sounds so much better than the stock cd changer. The only thing it doesn't have is navigation but that wasn't a big factor for us. Highly recommend this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Backup camera, Bluetooth

    Rated 5 out of 5 stars

    Hummer Radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with our purchase. We were desperate for a radio for our Hummer H2 after the factory radio went out. I was very pleased with the price which included Geek Squad installation. We had this unit installed at the Weatherford Texas Best Buy. The installer was awesome. I had purchased the incorrect back up camera for this unit and he had the correct one on the shelf. Love everything about this unit. Only improvement, driver can hear bluetooth callers well, but caller can not hear driver well. Features on radio we use: satellite radio, cd, backup camera, bluetooth. All features work to our satisfaction. Thank you Best Buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not as great as I had hope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find the satellite radio goes out more then expected. I have had vehicles that came with it and it didn't fade out as much. I think the aftermarket antenna just doesn't work well. also, when you hit the lower buttons you sometimes hit the buttons above it as well. Just a bit small when hitting buttons. The dimmer doesn't allow you to lower the light as much as I would prefer. It is pretty bright at night. Other then those issues it is nice and offers plenty of pre-set station options. it nice to pull the music from my phone and it does sound great. It made my speakers sound better. Clear sound.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Super nice audio system!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my old Chevy truck cd & radio. What an upgrade this was to the 21th century. Got it installed by the Geek squad and it looks and sounds better than the factory radio. The new audio system has Bluetooth for phones and other devices plus CD, DVD, radio, ipod input, XM radio and USB for flash drives. WOW!!! GOT MY GROOVE BACK ON!!! THANK YOU BEST BUY.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Great headunit at an awesome price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this unit on sale with free Geek Squad installation. Nice upgrade over my factory unit in my 2003 Toyota Tacoma. Geek Squad did a great job with the installation and had all the parts on hand. This unit sounds great and has alot features like iPod control, Bluetooth, smartphone control with voice commands, great EQ settings for each input. Highly recommend you checkout this unit when shopping for a double din size headunit with touchscreen controls.

    I would recommend this to a friend
  • Pros mentioned:
    Backup camera, Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Great audio system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system looks and sounds great and with the integrated Bluetooth and Sirrus XM radio it makes for a great upgrade over the factory system that did not have these features. The screen also makes integrating a back up camera simple. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 4 out of 5 stars

    Good head unit, lots of extras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. It's great to have blutooth, ipod controls, SXM, dvd, and camera all in one unit. Geek Squad did an excellent job on install.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Excellent touchscreen radio.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first ever car stereo purchase and I had no idea what to buy but the best buy expert helped me out tremendously. The only thing I really wanted was a touchscreen face and rear camera (backup) options. The sound clarity is much better than I expected and the backup camera works great! I guess the only negative would be the ease of use with the touchscreen. It is a little complicated at first,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Touch screen

    Rated 5 out of 5 stars

    Good DVD/CD receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how people in my car can watch movies on a long trip. Its touch screen and everything about it is amazing. It sounds so good as with quality and I can use my iphone 6 plus and use spotify through blutooth or connected through the radio. There is a usb port in the front. Enough said.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality, Touch screen

    Rated 5 out of 5 stars

    Great so far good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the touch screen and all the options blue tooth works great ,sound is really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Stereo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We initially purchased the Pioneer AVH-X3700BHS. After the fifth time of taking our car back in because something would stop working on it every week the first five weeks, we decided we just didn't want a stereo if it was this much of a mess. The installer suggested this JVC KWV21BT instead. I have never had any problems with it and everything works all the time. I like all of the features it has to offer, not only am I impressed with the service that best buy provided but I have a stereo that I love.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Awesome Radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this radio installed in an F250 pickup truck. The radio was quite impressive for the price I paid. The hands free mic works great in a Diesel truck, and the streaming of Pandora and music from my iPhone was flawless and the sound quality was impressive. The Geek Squad install was really professional, and the vehicle was ready as promised on time.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a great price it had everything I wanted mainly the built in Bluetooth. All the features are very easy to use and change to users prefreferences. The only issue I have is with the the microphone I need to tweak that a little bit other than that great product.

    I would recommend this to a friend
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