Customers are enthusiastic about the K-Duo 12-Cup Coffee Maker and Single Serve K-Cup Brewer for its convenience, versatility, and space-saving design. They appreciate the ease of use, the ability to brew both regular coffee and single-serve K-Cups, and the compact size that doesn't take up too much counter space. However, some customers have concerns about the small water reservoir, durability issues, occasional leaks, and instances of the machine stopping unexpectedly.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,886 reviews
Pros mentioned:
Single serve, Size
Rated 5 out of 5 stars
Coffee Bar Hit
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best coffee maker! Wish I would have ordered 2!!! I bought this coffee maker for a coffee bar I was setting up at work in my office! It has become the “water cooler” of our office. Love the fact that you can make single pods or a pot. Some of the reviews I read complained of the pot dripping when pouring coffee from the carafe. They must have fixed the design because we have none of those problems. LOVE LOVE LOVE this Keurig! The coffee brews up rich and flavorful!
I would recommend this to a friend
Pros mentioned:
Coffee quality, Size
Rated 5 out of 5 stars
Best machine so far for carafe/individual.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this machine so that we didn't have my big BUNN single cup and my spouse's carafe maker hogging up all our counter space. We have little counter space, and our cupboard's bottoms come down quite far and this machine fits in there perfectly. Yes, we have to slide it out to refill the water or put the k-cup/grounds into filter, but it fits under the cupboards when none of the others did. This machine sits 12.75 inches tall, our counter to bottom of cupboards is 13.5 inches, but we have a pull down connected under them that reduces it further to 13.25 inches. Cutting it close, but works! It is also quieter than either of our individual machines were, and there are no leaks. The carafe doesn't drip along when pouring like a lot of carafes out there do, so no clean up needed after spouse unless cup is knocked over (WINNING!) The only thing I wish it had come with automatically was the reusable coffee ground filter for the carafe side and the water filter setup for in the water reservoir. Other than that, it has been an awesome machine and we use several times every day (BIG coffee drinkers here!)
I would recommend this to a friend
Brand response from Keurig Care
Posted .
Thank you for taking the time to leave such a detailed review. We appreciate your feedback!
Pros mentioned:
Ease of use, Size
Rated 5 out of 5 stars
DuoTastic Coffee
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is easy to brew a whole pot of coffee in the morning and then do a single cup later in the day. The Keurig K-Duo Essentials Coffee Maker is easy to use. It holds a lot of water in its removable 60 oz reservoir, and you don’t have to wait until it heats up to select a brew size for your K-Cups.
I would recommend this to a friend
Pros mentioned:
Coffee quality
Rated 4 out of 5 stars
Only 1 downfall
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This maker is amazing! The only down side is you have to turn it in, wait for it to warm up each and every time you use it. It takes a little longer than I’d like, but overall it was a great buy for my household! One other thing and it’s and OCD thing, I definitely think they should have the measurements on the other side of the coffee pot because in order to see how many cups of coffee brewed, the handle has to go under the other side of the coffee machine. I took two photos to give the example...
I would recommend this to a friend
Brand response from Keurig Care
Posted .
Thanks for your feedback. We will be sure to pass along your comments to the appropriate team.
Pros mentioned:
Coffee quality
Rated 5 out of 5 stars
For coffee lovers
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I used to have the slim single cup, but it wasn't enough coffee, we decided to switch to this combo maker, best decision ever (if you're a coffee drinker) great quality compared to other brands and affordable price, you have to pay a little more for better results!
I would recommend this to a friend
Pros mentioned:
Coffee quality, Ease of use
Rated 5 out of 5 stars
Combo carafe & individual cup coffee maker
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great little combo coffee maker where you can make individual cups or a full carafe when you have more than one person, family or just friends over. It also keeps the coffee pot warm while using. It has been working really well and it’s easy to use. When you turn it on, you can select a carafe with option of how many cups or just a single cup serving and how many ounces you.
I would recommend this to a friend
Pros mentioned:
Design, Ease of use
Rated 5 out of 5 stars
Marriage saving tech (also space saving)
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I hated to see my coffee maker and my wife's Keurig on the counter together. I told myself, I wasn't going to budge on my coffee maker and she stood her ground as well. Finally I found the Keurig K-Duo! It saved our marriage! The unit works FANTASTIC, Looks sleek and is easy to use. Can't be better than a relationship saving coffee maker.
Now, we must overcome who was first at the counter to make their coffee!
I would recommend this to a friend
Brand response from Keurig Care
Posted .
We're delighted to hear that you both enjoy your K-Duo! Thank you for having us a part of your family. Happy brewing!
Pros mentioned:
Coffee quality, Ease of use
Rated 5 out of 5 stars
Keurig Duo
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it! Got this coffee maker for my husband for Christmas! We like having the option to make one k cup or brew a pot.
I would recommend this to a friend
Pros mentioned:
Coffee quality
Rated 5 out of 5 stars
Great replacement for our commercial coffee maker!
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We purchased the Keurig Duo to replace our big and updated commercial coffee maker and it has been a great addition to our break room! Everyone enjoys the variety of K-Cups available and when we have a conference, we can make 12 cups and keep it fresh!
I would recommend this to a friend
Pros mentioned:
Design, Ease of use
Rated 5 out of 5 stars
Keurig coffee maker
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this Keurig. I can make single cups or a full pot. Very versatile. And great quality, it looks sleek on my counter.
I would recommend this to a friend
Rated 5 out of 5 stars
Best ever Coffe maker
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Yes!
I saw this in-store and wasn’t sure if I wanted to purchase a new coffee maker or not. I was looking at the box and trying to figure out the features to see if it would suit my needs. My family doesn’t really go for fancy coffee types like cappuccino or lattes or anything like that on a normal basis and the box likes to promote all the different ways to make coffee, so I wasn’t sold just by looking at the box. I looked online and tried to find as much information as I could about it before buying one to replace my current single-serve coffee maker that uses plastic pods. I have been wanting to replace the pod-based system for a while because of overall cost and plastic waste that is completely unnecessary. I decided to give this coffee maker a shot and worst case scenario, I still have my old brewer and I could try to return this one. Well, it arrived and it’s even better than I expected. Something I couldn’t find anywhere online Best Buy was that it actually comes with a reusable coffee filter, so you don’t need to worry about buying paper filters (like I did). If you’d rather use paper, you can. They’re Cone No. 4 filters if you prefer to go that route. It also has a removable coffee scoop that tells you how many scoops of coffee you’ll want to use for each size of coffee cup. The only thing I didn’t like at first is that it doesn’t tell you how much coffee each setting makes. “Mug”, “XL Mug”, “Travel Mug”, “XL Travel Mug”, “Half Carafe”, “Full Carafe”. Aside from the Carafe (which comes with it) the other sizes seemed very vague and not intuitive. I have found that since using it, it’s a very simple adjustment to make going from pressing a button that had ounce measurements to just picking the right coffee cup picture. The coffee that it brews tastes amazing and it’s just as convenient to me as my old singe-serve pod brewer was. I will be recommending this product to everybody that I know that is sick of their pod brewer!
I would recommend this to a friend
Pros mentioned:
Single serve
Rated 5 out of 5 stars
Keurig duo
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had to get a new Keurig as my old one broke. I purchased this Keurig Duo, not only is my coffee coming out hot but I could also have the combo to either use a single serve or use the coffee pot for guests instead of relying on a single serve as the other Keurigs. I highly recommend this Keurig for everyday use. Also recommend getting the total tech membership for protection on any products like this.
I would recommend this to a friend
Brand response from Keurig Care
Posted .
We’re so glad to hear that you’re enjoying your Keurig! Thank you for taking the time to leave us your review. Happy brewing!
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
A must have
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its great for when you need a quick cup with the pods and when to have a 12 cup pot when your not in a hurry and like to mix your ground types. My dad likes to mix what grounds he uses and i use the pods when I'm heading to work. Its easy to put water in. The tank is removable so you can fill it at the sink. You do still need to use filters on the pot side.
I would recommend this to a friend
Pros mentioned:
Coffee quality, Ease of use
Rated 5 out of 5 stars
Love my coffee
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Makes some of the best coffee I've ever had. So convenient with both single and multi brew.
I would recommend this to a friend
Pros mentioned:
Coffee quality, Ease of use
Rated 5 out of 5 stars
Less Space more Coffee!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it it’s quick it’s quiet it’s easy to use. Two n one and the coffee comes out hot!
I would recommend this to a friend
Rated 4 out of 5 stars
Liquid Gold
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Been using Keurig's for some time now and they never disappoint but for this 12-cup pot. Don't get me wrong it does its job, but the pot was poorly designed. The pouring spout of this pot is a spiller. No matter how fast nor slow you pour it makes a mess. Am thinking of using an older pot and cutting out the drip pause when pouring an early cup sense, I never use this function anyways. Other than that, I like making a few mods to these pots and if you don't you can always buy aftermarket product to add on but beware it may void your warranty.
I would recommend this to a friend
Pros mentioned:
Single serve
Rated 2 out of 5 stars
Leaky Carafe
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had a single serve K-Cup Brewer and liked it very much, but when we had company and wanted coffee, it wasn't easy to only be able to brew one cup at a time. I bought the Duo 12 Cup and Single Cup Brewer. I thought it was great but have had it a little over 2 months and the 12 cup function is useless. It brews fine but I have to take the 12 cup Carafe to the sink to pour into a cup. It leaks very bad. Looks like it comes from under the plastic (?) top of the Carafe. I find no way to tighten it or take it off. Is there another Carafe I could buy to eliminate this problem. The Single Serve works fine. It has to be leaking around the pour spout area because when you are pouring, there is no coffee at any other area of the lid. Is there a way to be able to tighten it, if that would help?
No, I would not recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Best purchase in awhile
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely love the ability to either have a quick cup on my way out the door to work, or relax and share a pot with the wife on the weekend. Hitting the strong button really does add that extra zing, and cleaning and refilling are easy.
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
Space saving, slick, and perfect for hosting!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love our new updated Keurig! We have had the single serve for several years but wanted to have the option to make a whole pot too for when we have people over. It is slick and fits nicely on our counter!
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome combo coffee maker!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this as a gift for my husband because he LOVES his coffee and drinks it everyday. We had a regular Keurig that he used but he wanted on his days off to be able to make a pot of coffee. We have a very small kitchen so being able to buy a coffee pot that does both the k cups and a pot of coffee was the perfect unit for us. I saw other brands and a cheaper version of this exact unit by Keurig but I’m happy I got this one. The digital display shows the time and you have the ability to make a cup or pot stronger which is great for some weaker coffees. Also this has one large water tank that feeds the individual cup side as well as the 12 cup pot side so you don’t have to refill the individual side after every cup like some other units I looked it. I saw it go on sale a few times so that made it the same price as some others units with less features so it is well worth the price! My husband loves this new coffee maker and expressed multiple times how much he has enjoyed it!