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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 33 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the high build quality and aesthetically pleasing design of the K2 HE keyboard. They also appreciate the positive key feel, describing the typing experience as smooth and pleasant. The keyboard's construction is frequently praised. No significant drawbacks were reported by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-32 of 32 reviews
  • Rated 5 out of 5 stars

    Amazing for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Homestly its better than most keyboards I have bought really liking it so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really like this keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this keyboard for over a month and I'm in love. The keys feel great. They have a nice "thock" sound to them.Also has a nice weight to it. The connection on wireless feels the same as connected and I haven't had an issue. Connecting to other devices is very quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard and more than I need! Powerful little wi fi connection, great for gaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good keyboard really like it but keychron q much better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably my personal favorite keyboard that best buy offers in general. Really cool to be able to go pick this up in store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best keyboard I have owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and sound. Responsiveness is crazy fast and adjustable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good keyboard, nice quality, but mine specifically sometimes glitches.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice but not going to last.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the keyboard was great until after just shy of four months, the 9 key quit working. I swapped the switches with another working key and no luck. Something wrong with the board itself. Keychron has terrible customer service.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 1 out of 5 stars

    Stuck "k" Key

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    faulty keyboard right out of the box spoke with customer service and they couldnt suggest anything but resetting the keyboard by holding Fn J+Z this didnt fix the issue. I tired removing the keycap and the switch and re seating it in the socket and still got the same results. This board has a nice build and buttery smooth switches such a shame that it didnt pan out the way i was hoping i guess ill stick with my Varmillo.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keychron Blows

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second keyboard from Keychron I've received out of the box defective. The first board was purchased at an out of state MicroCenter so I had no easy way to return it. Luckily, they sent me a brand new one without requiring a return of the defective board. I had also sent an email to Keychron's "Customer Service" department hoping to get the issues I was experiencing sorted out. Long story short, don't bother.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beyond A Gamers Perspective

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used this keyboard for a few months now for gaming and video editing daily for 8-12 hours. I'm a little disappointing. Keychron has some ROCK SOLID keyboards in their line up but this one has given me intermittent Bluetooth issues since day 1. The battery life is atrocious and the USB port is super sensitive and constantly disconnects for those of you who move keyboards often depending on your task. One other quirk is that some games recognize the keyboards onboard software as a game pad and Steam and various games only recognize input from the keyboard. Its been a nightmare to figure out how to disable it. Lots of people on Reddit suffer from the same issue. I think the color way with the teal escape key looks really sharp but the experience is lack luster for power users. Its like have a beautiful car that handles terribly :/

    No, I would not recommend this to a friend
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