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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 27 reviews

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  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 5.0 out of 5 stars

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100%would recommend to a friend

Customers are saying

Customers highly value the V5 Max keyboard's exceptional build quality, describing it as rock solid and beautifully finished. The smooth and responsive typing experience, along with the pleasant sound profile, are also frequently praised. Users consistently report a highly enjoyable and comfortable typing experience. Overall, the feedback points to a premium product with superior craftsmanship.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 27 reviews
  • Pros mentioned:
    Build quality, Sound

    Rated 5 out of 5 stars

    Best keyboard I have owned!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If a Lamborghini or Ferrari were ever reincarnated as a keyboard, it would be the Keychron. The sleek, modern design feels like having a high-performance vehicle right at my fingertips. Every key press is incredibly satisfying, delivering a premium feel that matches the refined craftsmanship of an exotic car. The build quality is top-notch—solid, substantial, and beautifully finished, giving it a luxury appeal that reminds me of stepping into a finely-tuned sports car. The volume knob is a standout feature. It’s perfectly positioned, smooth as silk, and has that distinct tactile feel that makes you want to reach for it again and again. It’s not just a control but an experience. Then there’s the sound. Or rather, the lack of it. The dampened sound profile is amazing. Each press is muted just enough, providing a deep, satisfying thock rather than a loud clack, which makes it feel incredibly high-end. In short, this keyboard is the Lamborghini of its kind—sleek, powerful, and engineered to perfection.

    I would recommend this to a friend
  • Pros mentioned:
    Typing experience

    Rated 5 out of 5 stars

    Really nice!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first mechanical keyboard, and I have to say I have no idea why I waited so long. This keyboard provides one the most comfortable, and enjoyable typing experiences I have ever had. Prior to purchasing this Keychron I had only used non-mechanical keyboards, the last being my old Logitech K360. Which up until this one I really enjoyed, but this has been like going from a 60Hz monitor to 120Hz plus. Unbelievably nice. The design is sleek and appealing, the ability to customize it is new to me but definitely welcome. The typing action is buttery smooth, with a nice thunk noise. It's an overall very enjoyable tactile experience.

    I would recommend this to a friend
  • Pros mentioned:
    Typing experience

    Rated 5 out of 5 stars

    Fantastic Keyboard for Customization and Comfort!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Keychron V5 Max is an outstanding wireless mechanical keyboard! The QMK/VIA compatibility makes customization a breeze, and the hot-swappable red switches provide a smooth, responsive typing experience. The RGB lighting is vibrant, and the 96% layout is compact yet functional. Highly recommend for anyone looking for a reliable, customizable keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard feels nice, I like the color scheme, easy to replace keys and alter their code.

    I would recommend this to a friend
  • Pros mentioned:
    Sound, Typing experience

    Rated 5 out of 5 stars

    Great keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been working well. Sounds good types great. Having an issue with latest Mac os update where the keyboard disconnects if it doesn't have backlight on.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an impressive mechanical keyboard that blends style, performance, and customizability, making it an excellent choice for both enthusiasts and casual users. The keyboard’s build quality feels rock solid, and the overall weight gives it a high-end, durable feel. One standout feature of the V5 Max is its hot-swappable design, which allows you to easily swap out switches. This adds a layer of customization, allowing you to experiment with different switches to find the perfect feel. The V5 Max supports wired (USB-C) and wireless (Bluetooth 5.1) connectivity. It can pair with up to three devices via Bluetooth and switch between them effortlessly. The wireless connection is stable, and I experienced no significant lag or dropouts during use. The hot-swappable red switches offer a smooth and quiet typing experience. I use it in an office setting and my coworkers said they do not notice it any more than other keyboards. The RGB backlighting is vibrant, with various lighting effects and customization options available. Whether you prefer a subtle static color or a dynamic, reactive light show, the Keychron V5 Max looks beautiful. The keyboard is equipped with a 4000mAh battery, which provides excellent battery life in wireless mode. Under regular usage, you can expect to get a week or two of use without needing to recharge. This is an exceptional mechanical keyboard that offers an excellent balance of performance, customizability, and build quality. Its hot-swappable design and wireless connectivity make it a versatile option for a wide range of users. The overall experience is hard to beat in this price range. If you’re looking for a solid, customizable mechanical keyboard with a premium feel, the Keychron V5 Max is a fantastic choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly Perfect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t planning on falling in love with a keyboard, but here we are. The Keychron V5 Max checked every box I didn’t even realize I had. First off, the 96% layout is chef’s kiss — you get the number pad, arrow keys, and everything else without taking up a mile of desk space. It’s compact and complete, which is honestly hard to find. Typing on it? Silky smooth. The red switches are quiet enough for work calls but still have that buttery mechanical feel I was looking for. It’s hot-swappable too, so I can mess around with different switches later if I want — but honestly, I’m loving it as is. The build quality is solid. No creaks, no cheap plastic vibes. It feels like a tank in the best way. The RGB lighting is vibrant but not obnoxious (unless you want it to be), and it’s fully programmable with QMK/VIA, which was super easy to set up even as someone who’s not deep into keyboard modding. Battery life’s been great so far, and I love being able to switch between wired and wireless depending on what I’m doing. The tri-mode connection (Bluetooth, 2.4GHz, wired) is a total game changer. If you're into customizing your setup or just want a killer keyboard that looks good and types even better, this thing is absolutely worth it. Keychron nailed it.

    I would recommend this to a friend
  • Pros mentioned:
    Typing experience

    Rated 5 out of 5 stars

    The best darn keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I took a chance on this keyboard. Great connection to Mac and Windows, easily hot swappable, easy to remap keys and customize lighting, easy and intuitive to switch between lighting or turn it off. I was worried it might be louder than I want but it's so quiet! Perfect weight to the keys and the whole keyboard. I thought it might suck cause you never know but it turned out to be the best ever.

    I would recommend this to a friend
  • Pros mentioned:
    Sound

    Rated 5 out of 5 stars

    Top tier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth and sounds amazing too. The interchangeable keys are also impressive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value keyboard with a numpad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the better budget keyboards with a numpad. It's a good starter keyboard. Build quality is good. Keycaps felt ok. Keychron software is similar to VIA and is very intuitive to use, and you don't have to download/install the software. I ended up returning it because I wanted to tinker further with keycaps and switches, and this board did not sound like what I expected when I replaced those components. However, the product is still excellent and of good quality, so I'll give it 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a wonderful keyboard! It's premium without paying too much, and works perfectly for both recreation and work. Would definitely recommend if you're looking for something that is tactilely enjoyable without a crazy price tag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    17 year old son approved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is a gamer and wanted to try a mechanical keyboard. He was very impressed and absolutely loves this keyboard. He said the response time is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Budget Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, and the battery is very long-lasting. It has increased my productivity by making typing more enjoyable and effective.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Smooth as butter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best keyboard I ever had, smooth as butter...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Defective A key; but seems like a quality brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard was nice, I unfortunately had what seemed like a motherboard defect on the model I got with constant A key mis firing. I worked with Keychron support who were very willing to play ball if Bestbuy didn't on return. I'm ultimately going to buy a different model form this company though because the quality was very nice for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Great keyboard feels nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second mech keyboard, and i like this one better. It feels amazing to type on and immediately connected to pc.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Not too loud, looks and feels great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mechanical keyboard! It feels well made, key distribution is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent condition works great, I even got it at the cheapest price when compared to other websites.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Keyboard

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The action on the keys are very smooth, love the option of three different connection types.

    I would recommend this to a friend
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