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Customer Ratings & Reviews

Your price for this item is $2,749.99

Customer reviews

Rating 3.9 out of 5 stars with 66 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers highly value this icemaker for its quiet operation and the quality of ice it produces. Many customers commented on how quiet the icemaker is compared to others they have used. They also appreciate the clear and well-formed ice cubes that it makes. However, a few customers have reported issues with leaking, which may require professional attention.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 66 reviews
  • Pros mentioned:
    Ice quality, Noise level

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A purchase we were unsure of, ended up being probably the most used appliance in our home. We love this ice maker, it isn't loud, its Super convenient and makes a lot of ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Noise level

    Rated 5 out of 5 stars

    Fully satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace my ice maker from Marvel. This is super quiet and produces clear cubes. The only noise is actually ice cubes dropping and water running. My 7 year old Marvel ice maker made such a loud noise and I am super happy with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Like the included drain pump. Does make noises during operations, not too bad but not whisper quiet. Great addition to our basement remodel.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quality Machine so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have installed and operated this ice machine for two weeks now and it's awesome. We replace a GE Monogram Ice machine after 20 years of use. The KitchenAid seem even more solid than the GE Monogram. The door seems heavy and solid. Built well. It makes ice very quickly and quietly. The built-in drain pump is very quiet. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Noise level

    Rated 5 out of 5 stars

    Good Ice!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of ice cube, clarity and quality is excellent and because of the size of ice cube it is relatively quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great Icemaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a well built icemaker. The door hinges are very stout. It makes good quality ice. The KitchenAid packaging is good and the unit arrived without any damage. We had this shipped directly to a Best Buy store instead of the house. I recommend discarding the factory brass fitting on the water inlet line and installing a new one, it does not seal well. Make sure you follow the well written installation instructions. This unit is expensive, over $1000 more than the last icemaker we had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unique ice and quick to make. I like it better than pellet ice because it doesn't melt as fast. Does not come with filter.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Noise level

    Rated 5 out of 5 stars

    KitchenAid ice Maker

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ice machine very quiet and makes lots of ice for our parties. the ice size was important to us and it is a perfect size for all our drinks about 1/2 inch square. With this ice maker you will never use the ice in your freezer. Worth the money especially in these days of staying home more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but pricey.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, my installer had no problems, works great but a bit pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent icemaker. But you need to know upfront if you need a built in pump or not before purchasing the right one! It makes great ice cubes

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Noise level

    Rated 1 out of 5 stars

    Leaking within days of installation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviews indicating noisy operation are accurate, but ice is of good quality. Temperature seems a bit warm compared to ice from typical refrigerator/freezer combo, but do like the clear appearance. Ran for about a week before finding a large puddle of water under unit. Control panel was unresponsive. Went to check breaker and unit turned back on without resetting breaker. Second puddle a few days later. Opening door seemed to wake up the unit during incident #2. Will update review with assessment of service experience.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, KevinF. We apologize for the concerns that you are experiencing with your Ice Maker, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    So far so good! Beats the Sub Zero!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning 2 sub zero under cabinet ice makers plagued with repairs and with the first replaced by corporate sub zero for being a lemon (BTW - they have amazing customer service) this Kitchen Aid is producing a boat load of small ice cubes that are more enjoyable within drinks. Easy to install considering the Best Buy guys just left in in the box in our kitchen. Would have been nice to know that up front.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Noise level

    Rated 5 out of 5 stars

    Convenience we needed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adds a custom touch to our newly remodeled kitchen and is a convenience we really use and needed! So far works great and is pretty quiet. Chose the cabinet door facing looks very pretty!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    New icemaker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the icemaker it’s our second one and works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ice maker is delivering the ice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ice shape and it looks great in our bar. I do wish the hole to scoop out the ice was larger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and works great. It is replacing the same brand and model which worked for 20 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product. Still evaluating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been nice to have had an install option. May need to buy connector to connect designated water line in kitchen to machine. Previous ice maker had a larger line that easily connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid icemaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from Kevin. Worked hard to get order right.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice machine does the job for small get togethers

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Kitchen Aid Icemaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm quiet and always has ice available.

    I would recommend this to a friend
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