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Customer reviews

Rating 4.1 out of 5 stars with 1919 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are pleased with the spaciousness, drawers, design, and lighting of the 25.8 Cu. Ft. 5-Door French Door Refrigerator. They appreciate the ample storage space, well-designed drawers, sleek appearance, and bright lighting. However, some customers have experienced issues with the ice maker, noise, cooling, and defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,919 reviews
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Happy with it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge looks good. Freezer does not roll smoothly back into position. It seems like a well built solid fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great product but DO NOT order ONLINE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge Spacious.Clean water and ice Well worth it. One thing! DO NOT order this online. Beat Buy uses a third party and the service was beyond horrible and frustrating. They delivered the fridge and REFUSED to put it together and place it in the kitchen! The fridge was in my living room for 4 days until I raised so much hell they finally sent out the Geek Squad!!!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 3 out of 5 stars

    Temperature is not what it is set at

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Kitchenaid refrigerator. The first one was less than 3 years old and it went out. The whole middle section did not keep cold. I loved this model because of its looks and is spacious and just absolutely beautiful inside but I am weary of the same issue as my last fridge since now I have thermometers all inside and it almost always reads 40 degrees even though I have it set at 35 degrees.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Highly recommend this GEM!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has been in my wish for a long time. It is absolutely amazing and 100% worth every penny. It is very spacious and built with high-quality materials.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker, Noise

    Rated 2 out of 5 stars

    Very disappointed with ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my 4 yr old GE Profile because of freezer motor noise and under performing ice maker. My salesman was knowledgeable but my wife and I explained that we had also explained to the last salesperson we were wanting maximum ice production. I now store extra bags of ice in my garage freezer and have to manually add ice to the ice bin 2-3 times a week. Shouldn't have to do this; it's not over worked as we just built our home and have a separate ice maker in our bar area.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      MARK, thank you for your review. We would like to inquire about your review with you. If you have not had your issue resolved, please email us at [email protected] at your earliest convenience with your username (MARK), a copy of the review, your name, address, a phone number, model and serial number, and date and purchase. Also please let us know if you have any extended service plan. We look forward to your reply. Thank you, KitchenAid Social Care KitchenAidBrand

  • Rated 4 out of 5 stars

    Great delivery service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge, very easy to store everything and get to

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our family. Plenty of room and well made. KitchenAid is known for quality and this unit fills the needs of a large family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spacious and Organized Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious storage with specific areas for produce and the one drawer gives you options for multiple uses. The freezer has three spacious drawers with the bottom drawer being divided into sections for more organized storage of larger items. Overall I love this fridge. My only wish is that someone would make this fridge, in the same specs/size but make it in a single door for the fridge section. I do not like having an item or dish in one hand and having to put it down so I can open both doors to put inside. That may sound picky but it makes a difference when you are busy cooking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love still years later

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Holds everything many configurations and easy to clean spills

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Looks Great, and mad Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Refrigerator does everything I need it to, and it his so many places to place all of my food items. And, it looks very nice, with some incredible features for years to come.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    this fridge is truly a piece of art...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it would get 5 stars except for the flaw with freezer (more to be revealed) --my wife LOVES this fridge as it has so many organizational options --we have three kids so we are always full (3-4 gallons of milk +) and we still always have plenty of room --the split lower drawers by far one of the better upgrades that are self closing to boot - our twin toddlers have one designated draw they can access for mash-ups, juices, snacks etc.. --looks: very sleek and very professional that looks like MONEY! --it is flat and not bowed out like the Samsungs & LG's - so it looks amazing and flush --freezer: condensation is building up but service call in place so im sure will be fixed --other bad reviews about the water dispenser; all fridges have overs splash etc... minor.. deal with it! take your time pulling glass/bottle away - thats all - that simple!! this piece is the bomb! i will update to 5 star once freezer is corrected!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Yvette

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great beautiful refrigerator perfect in my Kitchen. The service was excellent and the Guys placed all my drawers in side and cleaned up after their installation ❗️

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Love refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator has a great layout love all the space in it the only negative thing I have is the lighting in the freezer is not enough. This refrigerator the way it’s laid out seems like it has more room than my last refrigerator that had four more cubic feet in it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge! We are so happy to have this fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Best Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with this refrigerator, it has lots of room and I love the clear drawers so i can immediately see what’s in the bin. I’ll eventually change all my kitchen products to Kitchen Aide.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big fridge with lots of socialized storage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this fridge with 2 exceptions. We have a small concern that the lighting inside the fridge compartment seems dim. Our biggest problem is that the water and ice still smell and taste like plastic even though we have run gallons of water through both systems. It seems this is a common complaint among reviewers but we only saw this after our purchase. It sounds like this will be the case every time we replace the water filter ($40 to $60) which we are supposed to do every year. Fortunately we have good tap water for drinking but the cubes still taint the flavor of the drinks we put them in.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Disappointed with the dent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new refrigerator. It has plenty of room. I am just upset with the dent of the refrigerator that was delivered to me. Otherwise i really liked it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's OK...but think about how you will use it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased all new appliances for our kitchen. We went with KitchenAid across the board because of the good looks, features, etc. Unfortunately, after using it for a while we have found that the refrigerator space is too small. Not enough room for a bottle of wine standing up without pushing a shelf in. Shelves on left are too close to each other so hard to find space for larger items. You really have to be more organized to get everything you need in the fridge. Also, we knew it was not a counter depth fridge, but it sticks out a lot...more than we expected.

    I would recommend this to a friend
  • Pros mentioned:
    Drawers

    Rated 5 out of 5 stars

    Perfect for what I was looking for!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this refrigerator. The smaller drawers make it easier for my young children to reach what they need without opening the whole refrigerator. The freezer fits everything for my family with ease. The lights under the shelves make everything look really nice. I love the produce drawers. The are very smooth and come out easily to clean. The auto humidity seems to work well. I am very happy with my decision.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting
    Best Buy Employee

    Rated 5 out of 5 stars

    Awesome refrigerator

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge with all the quality that Kitchenaid offers. Tons of space and places for everything. The lighting is great. Love the measured water as well.

    I would recommend this to a friend
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