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Customer Ratings & Reviews

Your price for this item is $10,709.99

Customer reviews

Rating 4.4 out of 5 stars with 122 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers value the spaciousness of the 29.5 Cu. Ft. Side-by-Side Built-In Refrigerator, with many mentioning that it has plenty of room. The ice maker is also a popular feature, with customers appreciating the convenience of having water and ice separately. While some customers find the refrigerator to be expensive, others feel that it is affordable compared to other built-in refrigerators.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 122 reviews
  • Rated 5 out of 5 stars

    Inside is nicer than a Viking frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This frig was an exact fix for the 25 year old KitchenAid it replaced. It looks so great that it feels like we remodeled our kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very classy and well built.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for our newly renovated kitchen. It is amazing quality and great capacity. We love to look for our new kitchen. The built in fridge makes the look very classy.

    I would recommend this to a friend
  • Pros mentioned:
    Handles

    Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the new KitchenAid side-by-side refrigerator. Nicely lit and roomy in the refrigerator side. Ice and water work well. Freezer a nice depth so items won’t get lost. Deep handles keep the front smear free. Great delivery team. A really good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks very modern and compartments and spacing is great use of the space.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Awesome refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoying this new refrigerator, with more space and the great design fits my kitchen. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchenaid 48

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old fridge died after 24 years and had to replace it. Got the same brand and it fits great, and looks even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Statement piece

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fridge. Looks so good in my house. It’s just a great statement piece to elevate your kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Handles, Ice maker

    Rated 5 out of 5 stars

    Luxury built-in fridge that's easier to keep clean

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were wonderful; we had Pablo, Michael, and Kevin. They were very professional and patient and courteous. Very happy with fridge but the water filter that it came with must have not been good because after flushing over 7 gallons, the water tastes bad and has given us all stomach aches, and there are 5 in our family. Don't trust the filter that it comes with! Love the stainless steal finish that is so much easier to clean and keep clean than most stainless steel. Love the handles and they match our gas Thermador gas stove/oven and dishwasher. It is easier for the ice cubes to fall and fill cup with water as you do not need to push as hard against the pad sensor compared to the previous model we had.

    I would recommend this to a friend
  • Cons mentioned:
    Build quality issues

    Rated 5 out of 5 stars

    Great fridge. so far so good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. so far so good. Ive heard great things about kitchenaid appliances lasting a long time. Hopefully, i have the same luck. There were some build quality issues, i wasnt too thrilled about but i am extremely picky as being a quality inspector, of sorts, as my profession and i dont think non trained eyes would pick up these things. Its also fair to mention that the build quality items i speak of will likely not affect the functionality. The overall beauty inside and out and the fact that it functions perfectly is enough to warrant 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistant, Spacious

    Rated 5 out of 5 stars

    Plenty of room!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this refrigerator. Plenty of room, no bulky ice maker, door shelves are perfect sizing, continuous dispenser light. It really is fingerprint resistant!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Affordable, Spacious

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is a great deal for the price. Have only had problems trying to get a few minor cosmetic things taken care of as of yet. The refrigerator works well and has a lot of room.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Spacious

    Rated 5 out of 5 stars

    We love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has more room than expected! Love the handles to help keep the finger prints down. Water dispenser works great, love the way it shows ounces filled.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Overall good fridge. Minor issues but still happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker overfills which causes water to overflow into freezer and freeze on your items also causing frost to form. Had kitchenaid send someone out to fix this, replaced the ice maker and still happened. Overall, great space and a great fridge.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very sleek looking fridge that keeps our food nice and cold. The ice maker is a tiny bit loud, but not too loud that it impacted my choice of this brand (our choices for this size are quite limited!) A bit higher priced than I'd like to pay, but once again, limited options.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stay Away

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay away from this refrigerator and brand. Ours doesn't keep the cold water cold, ice continuously jams in the ice dispenser and after 3 months, the complete control board failed, and getting a replacement part from Kitchenaid is like pulling teeth - it takes over a week to get a simple part, which should be available overnight. The refrigerator, in the meantime, cools to 45 degrees, so all food must be removed. This is a very poor example of an American made product.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Controlpanelfailure, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 4 out of 5 stars

    This is a great built in refrigerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice refrigerator. We like the side by side feature. Workmanship is very good. The reason I give 4 star due to the fact, we have a 48 inch cut out but the it did not work properly there. We had to decrease the cut out to 47.5 inches to make fit properly. If the company make the side trim little wider, then this problem will be resolved. Furthermore, we own the fridge only for few weeks, and hard to provide a through review.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent except cleaning may not be an easy job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have Never shopped for appliance so quickly. It was an easy decision because it Looks great and the price is good, can’t go wrong with kitchen aid. The only thing I would mention is after we started to put food inside the refrigerator, we found out the shelves if it ever get stain from food spilling , cleaning may not be an easy job. It has quite a few area where it can trap sauce/food. Our previous frig wad Thermador, lot easier to clean in comparison.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    KITCHEN AID

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 4 months we finally received our appliance. So far so good. One little issue. The tray that sits at the ice and water dispenser was missing.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, but worth it if you’re looking for a high-end cabinet depth refrigerator. Lots of door space and makes great ice. The unit is very heavy so I highly recommend paying for delivery and installation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    KitchenAid 48" Built-In Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge replaced a similar looking KitchenAid older model which lasted about 10 years. The older model had to have the compressor replaced after a few months during warranty, but after that did not give any trouble. Ten years is not that long for a $10K appliance and I am hoping this one lasts a little longer. The biggest challenge was to get the fridge into the kitchen, and to disconnect and connect the water line as I did not have shut-off valve behind the fridge. The delivery appointment was re-scheduled 6 times before it was finally delivered after 6 weeks. The fridge looks nice and I like the smudge-proof SS finish. I have had it for a very short time and only thing I am not liking is the noise it makes when water is being dispensed or the ice-maker is being filled with water. It is much louder than the older model.

    I would recommend this to a friend
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