Customer Ratings & Reviews
- Model:
- 99380-002
- SKU:
- 6525056
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are delighted by the Halo Smart Lock's easy installation process, praising its simplicity and user-friendly app. They appreciate the convenience of key access and the reliability of the keypad, which provides an additional layer of security. However, some users have expressed concerns about the battery life, which requires frequent replacements.
This summary was generated by AI based on customer reviews.
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation and user friendly. Looks very durable
I would recommend this to a friend- Pros mentioned:App
Peace of mind
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, don't worry if you or your family forgot the key, you can unlock the door from tour phone, peace of mind.
I would recommend this to a friend 
Review
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good with phone only reason it’s not 5 stars is because it takes a while to lock on phone not super long but not fast as well
I would recommend this to a friend- Cons mentioned:Battery life
Meh, expected more from this brand at that price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to get in your house if the batteries aren't dead. This eats batteries fast! Sometimes the buttons don't reguster you push them so you have to start over.
No, I would not recommend this to a friend Great lock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great lock. Sleek look. A little Noisy when locking but not bad
I would recommend this to a friendGreat lock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The is just what we needed. It works really well without any issues.
I would recommend this to a friend- Pros mentioned:Installation
Easy to install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and detailed instruction. Easy installation
I would recommend this to a friend Great solution!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great lock! If you do short term rentals, this is the way to go!
I would recommend this to a friendGreat lock
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Wish I would have installed it years ago. Provides piece of mind with the actual key lock in addition to wifi accessibility.
I would recommend this to a friendBest Smart Lock with Wifi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am using this Kwikset Halo SmartLock with Wifi for over a month now. Initially, I was reluctant because there are other brands at higher price points which didn't really get the job done, so this was just a trail. As soon as I got it, BB Totaltech, installed it for me and the Wifi set up was seamless, we tested it and perhaps the most seamless set up ever. I am so happy with this Kwikset Wifi Smart Lock at this price point, already recommended to multiple people and they are purchasing it. If you turn on the LED indicator, my guess is the batteries will last for 4 months atleast and without the LED indicator, definitely longer. The lock and unlock makes noise, you know that its set up and the app is very simple and seamless. Highly recommend, and I should have opted for this sooner.
I would recommend this to a friend- Pros mentioned:Ease of use
Easy and secured
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to install, and it works perfectly. Love how you can create guesscode and/or unlock it from your phone!!!
I would recommend this to a friend Easy to install and app is great!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall pretty easy to install on door and quick and easy use of app
I would recommend this to a friendSir west
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I give this product five star because it was one of the best locks I’ve ever installed and it works perfectly I would recommend this to anyone who is looking for a good sturdy lock.
I would recommend this to a friend- Pros mentioned:Ease of use
These Locks are Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these locks purchased 3 of them and the Geek Squad programed the locks for us.. Extremely Happy
I would recommend this to a friend - Pros mentioned:Ease of use
Great!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Easy to use app and works well with Alexa.
I would recommend this to a friend - Cons mentioned:Noise level
Good but not
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but needs lot of improvement, more than noisier than competitors
I would recommend this to a friendBrand response from Kwikset
Posted .Hello MohamedganiI,
Thanks for sharing your feedback! To make sure your Halo lock is working smoothly, please ensure the door frame jamb hole is a full 1 inch deep, loosen the mounting screws a quarter turn, and follow the manual door handing steps in this link: https://www.kwikset.com/support/answers/my-smart-lock-is-giving-me-a-jam-error
If the lock's sound does not improve with these steps, please contact our Support Team here:
https://www.kwikset.com/support/customer-service
Thank you,
Kwikset
- Pros mentioned:App
Security door
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't buy again. The app is nice but lock itself needs help.
No, I would not recommend this to a friendBrand response from Kwikset
Posted .Hello VaydaS,
We're more than happy to work with you and help find the best solution for your Halo lock. Please reach out to our Support Team here: https://www.kwikset.com/support/customer-service
Thank you,
Kwikset
Solid feel - with all the tech
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this lock! I spent a lot of time researching to find something that still felt like a lock but had all the tech to fit with my smart home. The best part is that I replaced a old Kwikset lock with this and we can all still use the smae key. Not that anyone uses their key any more!
I would recommend this to a friend- Cons mentioned:Battery life
Don’t buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would definitely not recommend. Purchased 4 months ago, doesn’t stay connected to the app. Has been through x3 sets of batteries. Alway need a key as can use the code or app entry. Wish I’d purchased the 1 year bestbuy warranty. Now I have to deal directly with the company.
No, I would not recommend this to a friendBrand response from Kwikset
Posted .Hello SarahA,
We're happy to help troubleshoot your Halo to ensure it's working as intended. We ask that you please try the steps in these link:
https://www.kwikset.com/support/answers/how-can-i-extend-the-battery-life-of-my-smart-lock
https://www.kwikset.com/support/answers/how-can-i-troubleshoot-the-wi-fi-connection-of-my-halo-smart-lock
And for further assistance, please reach out to our Support here: https://www.kwikset.com/support/customer-service
Thank you,
Kwikset
☆☆☆☆☆
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install! App easy to understand! Great product!
I would recommend this to a friend
