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Customer reviews

Rating 4 out of 5 stars with 8 reviews

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88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
  • Pros mentioned:
    Comfortable ride, Easy assembly
    Cons mentioned:
    Flat tires, Max speed

    Rated 4 out of 5 stars

    Fun Bike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This e-bike took less than a minute to put together. The tires came completely flat. At 28mph it seems too fast for a pedal bike, I should have got one that was 20mph top speed. Overall the bike is very comfortable to ride and the pedal assist is great for those large hills.

    I would recommend this to a friend
    • Brand response from Lectric eBikes Support
      Posted .

      Hello,

      We apologize for any inconvenience regarding the tires. Please contact our team for assistance in adjusting your settings to limit the speed to 20MPH instead of 28. We are happy to hear that this eBike is helping you tackle those hills. LectriceBikes

  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    The best all-around eBike!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my XP 3.0! I didn't know much about eBikes, but this is an extremely reputable brand based in the USA that will be around for a long time and provides excellent customer service. The bike not only looks really cool, it's compact, folds down and stores away easily in my garage or in the back of my SUV and still leaves room to load up more things. The acceleration is incredibly smooth and the motor is really quiet. I was able to "unlock" the bike to make it a Class 3 so now I can cruise up to 28mph. It feels insanely fast and it's so much fun. I've been able to bike further than ever before and not have to worry about getting home because I'd be too tired, the range on this thing is insanely good. I've traveled 20 miles in one ride (mostly at around PAS 3) and barely used any of the battery! The ride is super comfortable and there are several mounting points to add accessories. I've added a phone holder and bike lock from Lectric thus far, and I'll probably tack on another thing or two in the near future. Lots of flexibility there. I also really like that there's a shifter on this model too -- it definitely feels like I have more control over the intensity of my ride.

    I would recommend this to a friend
    • Brand response from Lectric eBikes Support
      Posted .

      Hello!

      Thank you for sharing your positive feedback about your XP 3.0 bike and its features! We can't wait to see where your adventures take you next. Thank you for taking the time to leave a review!

      -Lectric Team LectriceBikes

  • Pros mentioned:
    Foldable

    Rated 5 out of 5 stars

    This is the one to get

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bike has it all. It features pedal assist, a throttle, a good-sized battery, and it’s foldable for easy transport. It also comes with 7 gears, 5 pedal assist levels and suspension, its a smooth and versatile ride. The five levels of pedal assist let you decide how much effort you want to put in, whether you want to work hard or take it easy. Even though it’s a full-size bike (not a mini one), it’s easy to pack in your vehicle just make sure to get a storage tote. Plus, it’s from a reputable company known for excellent customer service. At this price, it’s an amazing deal. Easily 5 stars.

    I would recommend this to a friend
    • Brand response from Lectric eBikes Support
      Posted .

      Hello!

      We are thrilled to hear that you are enjoying your new XP 3.0 and all the features it comes with! Thank you for taking the time to leave us a detailed review.

      -Lectric Team LectriceBikes

  • Rated 5 out of 5 stars

    Lectric xp 3.0

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent bike. Wish I would have waited a little longer and I could have gotten the long range battery for the same price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on the day that it was supposed to everything was in there

    I would recommend this to a friend
    • Brand response from Lectric eBikes Support
      Posted .

      We're stoked you received everything on the promised date. Enjoy the new ride! LectriceBikes

  • Rated 5 out of 5 stars

    Great bike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great bike now I have power assist so it is easier to get around.

    I would recommend this to a friend
    • Brand response from Lectric eBikes Support
      Posted .

      You said it perfectly, Juliet! PAS really does make every ride smoother, especially when you need a little breather. Thanks so much for your review! LectriceBikes

  • Rated 4 out of 5 stars

    I was excited

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant try it out hole in back tire, need to buy tire to replace then try it out

    I would recommend this to a friend
    • Brand response from Lectric eBikes Support
      Posted .

      Hello

      We apologize for this inconvenience. We ask that you please reach out to our team for further assistance. We hope to get you back on the road as soon as possible. LectriceBikes

  • Cons mentioned:
    Max speed

    Rated 1 out of 5 stars

    Very sad and heartbreaking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this at the end of November and it was supposed to be delivered to my house on November 3. Then on the ninth they told me it was delayed and since the ninth, a shipping label has been created, and the bike has not moved. I’m very upset and disappointed that I invested so much money into a bike and now I’ve spent countless hours trying to rectify the situation and nobody seems to be able to help.

    No, I would not recommend this to a friend
    • Brand response from Lectric eBikes Support
      Posted .

      Hello Nikki,

      We are sorry for the inconvenience caused by the shipping delay. Although we do not have access to Best Buy's system, we would be happy to inform our team about this issue. We suggest contacting Best Buy's customer service team for more information on shipping updates. LectriceBikes

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