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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 8 reviews

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88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
  • Rated 5 out of 5 stars

    Works seemlessly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Easy to disconnect by pressing the lever at the base lf rhe connector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did the job connected to my ev9 and was successful for a long road trip to multiple Tesla superchargers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great accessory for my EV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter is great, very easy to use and gives you more accessibility to charging your vehicle. Using the Tesla's superchargers speed up time when traveling and charging your vehicle. This adapter gives me more places to charge my vehicle very easy to use and I highly recommend it, this is a great accessory for my vehicle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Perfectly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for about a month now. Zero issue at multiple tesla superchargers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great - IF In Network

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This feels solidly built. It's pretty weighty. The locking lever takes a good grip to release! I'm glad that I had it. The Superchargers so fast! Ford and Tesla have recently made an agreement so Ford EVs can use Tesla's Superchargers. But not ALL of them. This adaptor worked perfectly at a Supercharger at a compatible location. (To test the network, I tried 2 other locations that my Ford app stated "Not Compatible". No charge.) Make sure that your EV has compatibility with Tesla or this will not work for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Allows avoiding charging anxiety on long road trip

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as stated when needing a tesla fast charging on road trips. Easy to use, and works as stated. I have a Mach E.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Works Great!

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This adapter works great and haven’t had any issues. Nice being able to use Tesla Superchargers!

    I would recommend this to a friend
  • Cons mentioned:
    Not work

    Rated 1 out of 5 stars

    I had a bad experience but thats one case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its $250 for a converter that not only did not work but got stuck on the tesla charger

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      We appreciate your feedback and are here to assist you with using your Vortex Plug.

      The initial stiffness you’re experiencing is a safety feature, ensuring that the adapter maintains the tolerance required for high voltage charging across version 3 and 4 Superchargers, taking into account slight variation differences in connector sizing.

      This tightness will ease after 3-5 uses while still upholding its safety standards per industry guidelines (UL225).

      Here’s how to safely disconnect your adapter:

      After charging, wait a moment for your vehicle and the charger to end communication before attempting to remove the adapter.
      First, push the adapter forward then fully press the release switch on the underside of the adapter to remove the Supercharger connector.
      Then, remove the adapter from your vehicle.

      Your safety and experience are our top priorities, which is why our adapter is the most widely used across Tesla Supercharger stations.

      For your convenience, we recommend reaching out to us via email at [email protected] so we can assist you better.

  • Customer reviews from Wasserstein/Lectron

    User rating, 4.9 out of 5 stars with 85 reviews on Wasserstein/Lectron.

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